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Management Functions Planning Miss Samah Ishtieh 4/21/2018
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Controlling Management Process Directing Management Process Organizing
Planning Organizing 4/21/2018 Miss Samah Ishtieh
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Planning 4/21/2018 Miss Samah Ishtieh
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Planning What to do How to do it When to do it and Who to do it
Planning is deciding in advance, What to do How to do it When to do it and Who to do it 4/21/2018 Miss Samah Ishtieh
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Planning The process of selecting and developing the best course of action to accomplish an objective Planning is the Keystone of all other management functions 4/21/2018 Miss Samah Ishtieh
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Planning Requirements
Specific Objectives Mission Statement Objective Operations Evaluate the Environment 4/21/2018 Miss Samah Ishtieh
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Evaluate the Alternatives
Select Best Course of Action * Develop a General Plan - Within Resource Constraints Must be kept up to date A Plan Answers: WHY? WHERE? WHAT? HOW? WHO? WHEN? 4/21/2018 Miss Samah Ishtieh 8 8 8 8 8 8
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Purposes of Planning 1. It leads to success in achieving goals and objectives. 2. It gives meaning to work 3. It provides for effective utilization of available personnel and facilities. 4. It helps in coping with crisis situations. 4/21/2018 Miss Samah Ishtieh
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Purposes of Planning 5. It is cost effective. 6. It is based on past and future, thus helping reduce the element of change. 7. It can be used to discover the need for change. 8. It is needed for effective control. 4/21/2018 Miss Samah Ishtieh
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To those one can add: 1. It supports the development of vision for the nursing organization. 2. It creates strategic alternatives adaptable to a readily changing environment. 3. It leads to selection of strategies based on sustainable competitive advantage. 4. It can be used to evaluate change. 4/21/2018 Miss Samah Ishtieh
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Planning Process Planning process has five steps.
Step 1. Establish objectives. Step 2. Analyze situation/create planning premises. Step 3. Determine alternative course of action Step4. Evaluate alternatives Step 5. Choose and implement plan 4/21/2018 Miss Samah Ishtieh
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Elements of Planning The planning function requires managers
to make decisions about four fundamental elements of plans. Objectives. Actions. Ressources Implémentation. 4/21/2018 Miss Samah Ishtieh
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Elements of planning Actions Implementation Objectives Resources
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Actions are the specified, preferred means to achieve the objectives
Objectives: are integral to plans because they specify future conditions that the planner deems satisfactory. Actions are the specified, preferred means to achieve the objectives 4/21/2018 Miss Samah Ishtieh
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Resources are constraints on the course of action.
A plan should specify the kinds and amounts of resources required, as well as the potential sources and allocation of these resources. Implementation involves the assignment and direction of personnel to carry out the plan. 4/21/2018 Miss Samah Ishtieh
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Dimensions of planning
According To Format Time Span Usage of Plan 4/21/2018 Miss Samah Ishtieh
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(1) According to format Descriptive State in words (What and how)
Budget State in Numerical terms Graphic State in chart 4/21/2018 Miss Samah Ishtieh
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Dimensions of planning
According to format Descriptive plans, state in words what is to be achieved and how. Plans stated in numerical terms called Budget. Graphic plans shows what is to be achieved and how in chart. 4/21/2018 Miss Samah Ishtieh
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(2) According to time span
Short Range plans At the unit level (One day to One year) Intermediate By middle manager (One to Five years) Long Top manager ( 5 to 15 years ) 4/21/2018 Miss Samah Ishtieh
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(3) According to usage of plan
Standing plans Program Time one time project Repeated use plans Policies, procedures & rules Used repeatedly 4/21/2018 Miss Samah Ishtieh
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Standing plans : Programs, established to lay out in an orderly fashion all the steps in a major time one-time project. Repeated use plans: In contrast standing plans that are made to be used repeatedly as the need arisen, such as policies, procedures and rules. 4/21/2018 Miss Samah Ishtieh
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Strategic planning Strategic planning is a continuous systematic process of making risk taking decisions today, the greatest possible knowledge of their effects on the future, organizing efforts necessary to carry out these decisions, and evaluating results of these decisions against expected outcome through reliable feedback mechanism. 4/21/2018 Miss Samah Ishtieh
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Strategic planning A clear statement of the organizations' mission.
2. The determination of the agency's stakeholders and the determination of their assessment of the agency's strategy's purpose and operations. 3. The delineation of the agency's strategic goals and objectives, typically in a 3-5 year plan 4. The development of strategies to achieve goal. 4/21/2018 Miss Samah Ishtieh
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Phases of strategic Planning Process
The mission and creed المذهب Data collection and analysis Assess strength and weakness Goals and objectives Strategies Timetable Operational and functional plan Implementation Evaluation 4/21/2018 Miss Samah Ishtieh
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Planning Hierarchy Mission Philosophy Goals Objectives Policies
Rules Mission Policies Objectives Procedurs Goals Philosophy 4/21/2018 Miss Samah Ishtieh
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Mission 4/21/2018 Miss Samah Ishtieh
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Mission - The purpose or mission is a brief statement identifying the reason that an organization exist and its future aims or function. - This statement identifies the organizations consistency and addresses its position regarding ethics, principles, and standard of practice. . 4/21/2018 Miss Samah Ishtieh
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Mission Most nursing service exist to:
Provide high quality nursing care to client. Encourage teaching and research In - service education 4/21/2018 Miss Samah Ishtieh
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Philosophy A written statement that sets out values, concepts ,and believes that pertain to nursing administration 4/21/2018 Miss Samah Ishtieh
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The philosophy The philosophy is abstract.
It describes a vision and gives direction to achieving the purpose. It provides the basis for developing nursing philosophies at the unit level and for nursing service, as a whole. 4/21/2018 Miss Samah Ishtieh
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The Organizations Philosophy Statement:
The philosophy flows from the purpose or mission statement and delineates the set of values and beliefs that guide an action of the organization A statement of philosophy is defined as an explanation of the systems of beliefs, concepts, and principles of an organization. It serves as a guide for and explanation of actions. 4/21/2018 Miss Samah Ishtieh
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Nursing Service Philosophy
It may be described as an intentional chosen set of values and purposes that is the basis for determining the means to accomplish nursing objectives. 4/21/2018 Miss Samah Ishtieh
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Nursing service philosophy should address:
Fundamental beliefs about nursing and nursing care The quality, quantity, and scope of nursing services How nursing will meet organizational goals. Frequently, the nursing service philosophy draws on the concept of holistic care. 4/21/2018 Miss Samah Ishtieh
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Example The vision of nursing at Hospital is based on respect for the individuals’ dignity and worth. We belief that all patients have the right to receive effective nursing care . 4/21/2018 Miss Samah Ishtieh
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Goals & Objectives Goals and objectives are the end results
toward which the organization is working. All philosophies must be translated into specific goals and objectives. 4/21/2018 Miss Samah Ishtieh
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To set objectives for employees to make their performance acceptable
it is imperative to use the following guidelines 4/21/2018 Miss Samah Ishtieh
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Guidelines for setting Objectives
To set objectives, it is imperative to use the following guidelines: 1. Select key performance area for performance. 2. Be specific if possible. 3. Set challenging objectives. 4. Keep objective area in balance. 5. Objectives should be measurable 6. Involve employee in setting objectives 7. Follow up. 4/21/2018 Miss Samah Ishtieh
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Goals and Objectives A goal may be defined as the desired result toward which the organization is working. Although goals somewhat global in nature, should be measurable and ambitious, but realistic. 4/21/2018 Miss Samah Ishtieh
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Objectives Objectives are similar to goals in that motivate individuals to a specific end, and are explicit measurable, observable and obtainable. However, objectives are more specific and measurable than goals because they identify how and when the goals are to be accomplished 4/21/2018 Miss Samah Ishtieh
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Objectives They are the fundamental strategy of an institution.
The objectives of each work unit are used for : 1. establishing priorities, strategies, plans, work assignments and 2. the allocation of resources. 4/21/2018 Miss Samah Ishtieh
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Objectives should have: 1. time frame, 2. be behaviorally stated,
3. be objectively evaluated, and 4. identify positive rather than negative outcome 4/21/2018 Miss Samah Ishtieh
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Objectives Objectives can focus either on the desired process or the desired outcome. Process objectives are written in terms of the method to be used, e.g. "All patients will be oriented to the call light at the time of admission." 4/21/2018 Miss Samah Ishtieh
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Objectives Result-focused objectives specify the desired outcome e.g. " All postoperative patients will perceive a decrease in their pain levels following the administration of prenatal pain medication. 4/21/2018 Miss Samah Ishtieh
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Examples 4/21/2018 Miss Samah Ishtieh
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Goal All registered nurses will be proficient in the administration of intravenous fluid
Objectives All registered nurses will complete a training course “IV Therapy certification” within one month of beginning employment . The hospital will bear the cost of this program. 4/21/2018 Miss Samah Ishtieh
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Polices & Procedures 4/21/2018 Miss Samah Ishtieh
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Polices & Procedures Policies and procedures are two functional elements of an organization that are extension of the mission statement . 4/21/2018 Miss Samah Ishtieh
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Policies Policies are statements or instructions that direct organizations in their decision making. A policy is a guideline that has been formalized 4/21/2018 Miss Samah Ishtieh
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Policies Written rules that are derived from mission statement and together determine the nursing systems of the work unit and department of nursing . 4/21/2018 Miss Samah Ishtieh
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Four categories of Policies :
* Those that apply to patients. * Those that apply to personnel. * Those that apply to environment in which patient receive care and in which personnel work and * Those that apply to relationships with other departments or disciplines 4/21/2018 Miss Samah Ishtieh
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and flexible so they can be applied to different conditions .
Policies should be comprehensive, stable, and flexible so they can be applied to different conditions . Consistency is important, because inconsistency introduces feelings of bias, and unfairness. Policies should be written and understandable. 4/21/2018 Miss Samah Ishtieh
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Expressed policies may be oral or written.
Oral policies are more flexible than written ones and can be easily adjusted to changing circumstances. However, they are less desirable than written ones because they may not be known. 4/21/2018 Miss Samah Ishtieh
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Once the policy is written, they are readily available to all in the same form; their meaning cannot be changed by word of mouth. 4/21/2018 Miss Samah Ishtieh
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When policies are written, the purpose, philosophy, goals, and objectives should
serve as guides. Once a policy has been stated and approved, it is applied. Continuing surveillance to determine that the policy is understood and applied is important. 4/21/2018 Miss Samah Ishtieh
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Procedures Procedures are plans that have been reduced to a sequence of steps of required action. Procedures are descriptions for how to carry an activity. Procedures identify the process or steps needed to implement a policy and are generally found in manual at the unit – level of the organization. 4/21/2018 Miss Samah Ishtieh
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Good procedures can result in time and labor savings.
Procedures are detailed directions for action that provide step – by step directions and method for common situations Procedures manuals provide a basis for orientation and staff development and are a ready reference for all personnel. Good procedures can result in time and labor savings. 4/21/2018 Miss Samah Ishtieh
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Writing procedures demands a consistent format that considers the:
Definition Purpose Materials needed Steps of the procedure Expected results Precautions Nurse; patient; and physician responsibilities 4/21/2018 Miss Samah Ishtieh
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Rules Rules and regulations are plan that defines specific action or non – action. Generally included as part of policy procedure statement, rules describe situations that allow only one choice of action. 4/21/2018 Miss Samah Ishtieh
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Barriers to implementing the planning hierarchy
Lack of knowledge and skills about how to plan. Lack of understanding about the external environment's impact on planning Inadequate unorganized support. Inappropriate use of plan and overt resistance to change by individuals 4/21/2018 Miss Samah Ishtieh
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Too much or not enough detail in planning activities.
Plans used to control rather than inspire or lead Without adequate planning the manager finds, getting started difficult and begins to manage by crisis 4/21/2018 Miss Samah Ishtieh
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Poor Planning Poor planning results in:
Disorganized and uncoordinated activities Wasting time and money 4/21/2018 Miss Samah Ishtieh
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Managers Tend to Neglect Planning
Poor planning results in disorganized and uncoordinated activities, thus wasting time, labor, and money, but since thinking is often more difficult than doing, many managers, tend to slight planning. It is very tempting to forget thinking about the future in order to get busy performing a task or solving present work problems. The result is frequently unsatisfactory. 4/21/2018 Miss Samah Ishtieh
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Without adequate planning
Finally Without adequate planning the manager finds , getting started is very difficult and begins to manage by crises 4/21/2018 Miss Samah Ishtieh
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Thank you The End The End 4/21/2018 Miss Samah Ishtieh
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