1. Team briefing 2014 Rachael McGraw, Internal Communications Manager
Division of Communications and Marketing

2. Today we’ll look at…. What is team brief? Why we do it How it works
Your role and responsibilities
Making feedback count

3. What is team brief? Face-to-face Monthly Led by managers/supervisors
In the PSS
Core Brief (30%); local brief (70%)
Feedback and discussion

4. Why do we do it? Clear and consistent corporate messages
Local information
Chance to meet face-to-face
Reinforces your role as a manager/supervisor
Two-way and feedback
Don’t rely on it as your only method of communication though

5. How does the cascade work?
Information cascades downwards
Registrar delivers Core Brief to PSS SLT
Registrar’s direct reports deliver Core Brief and local brief to their managers
Managers/supervisors deliver team brief onwards down the management structure adding their own local brief

6. How does the feedback work?
PSS SLT meeting receives feedback
PSS Directors/HOFAs complete online feedback form each month
Managers/supervisors complete paper feedback form or feedback to their line manager
Feedback works upwards

7. Your role and responsibilities
Am I the right person to deliver it?
Between 4-15 people
Arrange dates and venues in advance
Plan to last between minutes
Complete within five working days

8. Core Brief Core Brief makes up 30%
You’ll receive Core Brief from your line manager
Paper copies shouldn’t replace a face-to-face meeting
Core Brief discussion topic each month
Make Core Brief items relevant to your team

9. Local Brief Local Brief makes up 70%
You should receive Directorate/Faculty Office brief with your Core Brief
Add your own local brief too
The Four P’s
Progress – “How are we doing?”
Policy/plans – “Where are we going?”
People – “Who is involved?”
Points for action – “What needs to be done?”

10. Local Brief - The Four P’s
Progress – “How are we doing?”
Results/figures
New projects/products
Policy/plans – “Where are we going?”
Reorganisations
Project updates
Change in procedures
People – “Who is involved?”
Starters/leavers
New roles and responsibilities
Holidays
Points for action – “What needs to be done?”
Reminders
Deadlines

11. Feedback You should be able to answer the majority of questions
Record feedback either on paper form or via for your line manager
Each PSS SLT member will be asked for feedback on the discussion point via online form

12. Top tips
Be …
Prepared
Clear
Relevant
In control
You

13. Support Training is available at the STDU 27 January 12 February
All new PSS managers/supervisors will be asked to attend
Team brief guidelines on StaffNet
Contact x61682 or

14. “Leaders and managers do not have a choice whether to communicate or not. They only have a choice about how much to manage what they communicate.”
Ed Schien
MIT Sloan School of Management