1. New Feature Rollout Strategies
Thomas Wilson, MPH University of Oklahoma Health Sciences Center
University of Oklahoma Health Sciences Center
Biomedical and Behavioral Methodology Core

2. Discussion Outline
How do we best communicate what REDCap can do to the people who need to do it?
Consortium Level
Local User Level
University of Oklahoma Health Sciences Center
Biomedical and Behavioral Methodology Core

3. Consortium Level Current Process
New features communicated through REDCap consortium online community
Use and application demonstrated via Rob’s Corner and the Friday consortium call
University of Oklahoma Health Sciences Center
Biomedical and Behavioral Methodology Core

4. Local User Level REDCap Admin is the “keeper” of the knowledge
Website notification
Users
REDCap Messenger
Presentation/Demo
“Word of Mouth”
Other
University of Oklahoma Health Sciences Center
Biomedical and Behavioral Methodology Core

5. Local User Level - Website
Pros
Cast a wide net
Detailed description of new features
Complete listing
Immediate Notification
Announce to Potential REDCap users
Cons
Reliant upon users to seek out info
May require follow-up to explain features
University of Oklahoma Health Sciences Center
Biomedical and Behavioral Methodology Core

6. Local User Level – E-mail Notification
Pros
Direct contact with users
Immediate dissemination of information
Quick
Cons
Only reaches current users
Adds to REDCap admin list of duties
The “flood” of reply s
Excludes potential REDCap users
University of Oklahoma Health Sciences Center
Biomedical and Behavioral Methodology Core

7. Local User Level – REDCap Messenger
Pros
Direct contact with users
Immediate dissemination of information
Quick
Cons
Version dependent
Excludes “inactive” REDCap users
Excludes potential REDCap users
University of Oklahoma Health Sciences Center
Biomedical and Behavioral Methodology Core

8. Local User Level – Presentation/Demo
Pros
Directly address users needs
Control of feature explanation
Cons
Slow dissemination of information
Time consuming
University of Oklahoma Health Sciences Center
Biomedical and Behavioral Methodology Core

9. Local User Level – “Word of Mouth”
Pros
Users telling other users can be very motivating
Cons
Slow dissemination of information
Confusion about what new features actually do
Missing details and features
University of Oklahoma Health Sciences Center
Biomedical and Behavioral Methodology Core

10. Local User Level – Discussion
University of Oklahoma Health Sciences Center
Biomedical and Behavioral Methodology Core