1. Game Management Dealing with ….. Players Coaches Parents
2017

2. As a player – what’s a good referee?
Game Management
As a player – what’s a good referee?
Someone who
Knows the game
Good communicator
Confident & humble
Positive and respectful
Knows it’s the players game.
Slide 2

3. Communication & Confidence
Game Management
Communication & Confidence
Eye Contact – Window to the soul
Body Language
Standard Signals
Use of your Whistle
Use of Cards
Slide 3

4. Remember whose game it is!!!
Game Management
Game Respect
Allow the game to flow.
The best official is one that is not noticed.
Smile! Have fun and spread the fun to the players.
Be courteous and respectful at all times.
Remember whose game it is!!!
Slide 4

5. Game Management Player Respect
Make eye contact during conversations. Do not turn away from a player or a situation without dealing with it.
Slide 5

6. Game Management
Player Respect
Never touch or hold a player! Avoid pointing at a player or wagging your finger at them
Slide 6

7. Game Management
Player Respect
When a player is injured, assess the severity of the injury. Call for help if needed, and then
get away
from the
area.
Slide 7

8. Coaches & Player Respect
Game Management
Coaches & Player Respect
Know the difference between emotion and dissent.
Don’t be afraid to listen to their complaints. You do not have to agree, but often they just want to be heard.
Do not make threats like “One more word and you’re gone!”
During a blow-out, keep your focus and do not allow misconduct.

9. Game Management
Dealing with Dissent
Sometimes despite all these tools – there will be Dissent that MUST be dealt with
Slide 9

10. Dissent is when someone does not agree with your decision
Game Management
Dealing with Dissent
Dissent is when someone does not agree with your decision
It crosses the line and must be dealt with when it is…
directed at the officials
effects play
effects referee team concentration
personal
Remember SEE … (Safety, Equality, Enjoyment).
A reason for not invoking the advantage clause in case of a relatively serious foul could be “safety”.
The referee must be sure that the players understand what is allowed and not allowed before applying the advantage.
Game Management - New Referee Training
Slide 10

11. How do you handle dissent?
Game Management
Dealing with Dissent
How do you handle dissent?
“Climb the Ladder”
- A Verbal Warning
- Caution
- Send-Off
- TERMINATION
Remember SEE … (Safety, Equality, Enjoyment).
A reason for not invoking the advantage clause in case of a relatively serious foul could be “safety”.
The referee must be sure that the players understand what is allowed and not allowed before applying the advantage.
Game Management - New Referee Training
Slide 11

12. Game Management RESTART ???
Dealing with Dissent
RESTART ???
IFK – if Dissent called on a player or substitute
Drop Ball – if Dissent called on a Coach or Spectator
Remember SEE … (Safety, Equality, Enjoyment).
A reason for not invoking the advantage clause in case of a relatively serious foul could be “safety”.
The referee must be sure that the players understand what is allowed and not allowed before applying the advantage.
Game Management - New Referee Training
Slide 12

13. Game Management Your Reactions Be Calm Be Firm Be Positive
Dealing with Dissent
Your Reactions
Be Calm
Be Firm
Be Positive
Keep It Short
Remember SEE … (Safety, Equality, Enjoyment).
A reason for not invoking the advantage clause in case of a relatively serious foul could be “safety”.
The referee must be sure that the players understand what is allowed and not allowed before applying the advantage.
Game Management - New Referee Training
Slide 13

14. Dealing with Coach and Parental Dissent
As per a former USSF Referee and Mgr of Referee Training) – Use…
Ask-Tell-Dismiss Approach
for coaches….
Game Management - New Referee Training
Slide 14

15. Ask-Tell-Dismiss Approach
Ask – Referee asks the coach to refrain from the poor behavior
“Coach – please, I am refereeing the game. Let me do my job without your help.”
“Coach – Please Shhh!”
“Coach – I hear you, but please let me referee the game.”
Game Management - New Referee Training
Slide 15

16. Ask-Tell-Dismiss Approach
Tell – Tell the coach their poor behavior will no longer be tolerated.
“Coach – I am telling you your behavior is
not acceptable. Please change it or I am going to have take further action.”
“Coach – the decision is yours.”
The coach decides what happens next – it’s on their shoulders
Game Management - New Referee Training
Slide 16

17. Ask-Tell-Dismiss Approach
Dismiss – the final step is ejection.
“Coach – please leave the field. The match will not continue the game until you are gone. If you don’t leave, we will end the match.”
You and your ARs then walk to the center of the field and wait for the coach to leave.
Coach doesn’t leave? You and your ARs then leave the field and immediately call your referee assigner.
Game Management - New Referee Training
Slide 17

18. Dealing with Coach and Parental Dissent
Ask-Tell-Dismiss Approach
for spectators….
Slide 18

19. Ask-Tell-Dismiss Approach - Parents
Ask – Ask the coach to deal with spectators.
NEVER, NEVER deal with spectators yourself!
“Coach – Please, you are responsible for the conduct of your spectators. Their screaming is getting in the way of me doing my job (or the game). If it continues and no one deals with it, we have to suspend or terminate the game.“
Slide 19

20. Ask-Tell-Dismiss Approach - Spectators
“Coach - I'll give you a couple minutes to go over and tell your fans to stop their yelling.”
Knowing that if they don't deal with their spectators, the game can be terminated and their team takes a loss … the coach is forced to take action.
The game is stopped as the coach walks across the field – walk of shame. Focus is off the referee and on the coach and spectators.
Slide 20

21. If there’s DISSENT – DEAL with IT !!!
Game Management
Dealing with Dissent
If there’s DISSENT – DEAL with IT !!!
Slide 21