1. Resumes, letters, interviews
Mock interview
Resumes, letters, interviews

2. Write a powerful resume
your Calling card, advertisement, brochure, flyer…..
Do I really need a resume?
YES! Get your resume in the hands of as many hiring managers as possible.
Do hiring managers read all of the resumes they receive?
NO! They only read the ones that pass a ten second glance.
What’s the 10 second glance?
If it’s too long, too wordy, too cluttered, or has no sizzle – they toss it!
What do you mean by sizzle?
In business, sizzle is all about the accomplishments. Accomplishments show that you are the kind of person who can learn the job quickly and get things done. It says, “Hey boss, you should talk to this one.”

3. Chronological, functional, combination
resumes
Chronological, functional, combination
Chronological resume showcases your experiences in reverse time
Functional or Skill resume showcases your experiences related to your strengths
Combination – most often used, list experiences in reverse time and highlights your strengths

4. The nuts and bolts of a resume
Resume components
Heading
Tells employers where they can reach you. Include: full name, mailing address, phone number with area code, and address
Julian Lagunas
755 Pulaski Road Calumet City, IL 60409
The nuts and bolts of a resume
Accomplishments
Employers look for achievers, candidates who go above and beyond their duties.
Created child-friendly play area in waiting area of doctor’s office
Received 100% positive feedback on all customer service surveys
Experience (work or volunteer)
Start with most recent employer
Work Experience
K-mart, Lansing, IL 60438
Improved customer satisfaction during Black Friday 2010
Maintained orderly sales floor
Trained two new cashiers
Volunteer Experience
Lions Club, Calumet City, IL 60409
Assisted in pancake fundraiser to purchase books for local elementary schools
Heading
Summary of Qualifications
Education
Work Experience (Volunteer)
Accomplishments
References
Education
Start with most recent school attended
Diploma expected May 2014
Thornton Fractional North High School
755 Pulaski Road Calumet City, IL 60409
Advanced Placement for English Literature, earned “B” first quarter
Wrote 10 page research paper
Presented on “A Farewell to Arms” by Ernest Hemingway
Summary of Qualifications
Summarizes your top (3-5) skills: job related, transferable, and adaptive.
Excellent time-management, financial planning, and budgeting
Strong communication skills and active listener
Reliable, team player, and productive
References
Employer, Volunteer Supervisor, Teacher, Coach, or Character References
Mr. Julian Lagunas(known 1 year)
Work Program Coordinator
Thornton Fractional North High School
755 Pulaski Road Calumet City, IL 60409
Job Objective
Ask for a specific occupation or the employers probably won’t choose you.
Objective: Seeking full-time Customer Service position with Best Buy.

5. Cover Letter AIDA Purpose Three Paragraphs Purpose of Cover Letter
To get an interview!
Write a better letter
Three Paragraphs
First Paragraph
State the position you seek. If referred, state by whom. Include transition sentence that makes the reader want to read further.
Second Paragraph
State your skills (those the employer thinks are important) in terms of results (work, volunteer, school, activities etc.) Passion & Enthusiasm must stand out!
Third Paragraph
SIZZLE! State how you will contribute to the employers operation and REQUEST the interview.
Purpose of Cover Letter
Will AIDA hire you?
Cover Letter Situations
Three Paragraphs
Stand Out
Stand Out
Know the employer
Research company
Make a personal connection between your knowledge, experience, and career interests to each specific employer and job opportunity.
Be clear & concise
AIDA
Attention: 7 seconds to grab the reader’s attention
Interest: tell them why you picked their company
Desire: explain your awesomeness
Action: request the interview
Situations
Ad Response, Referral, Cold-calling
Ad-response: tailor to company qualifications
Referral: name drop
Cold-calling: get straight to the point (position, qualifications, salary, mobility)

6. You Decide First Paragraph - A First Paragraph - B
Second Paragraph - A
Since starting college, I have worked part-time (summers/holidays/evenings) as a clerk at Wal-Mart. In this position, I have earned a reputation for consistently exceeding company and customer expectations. Wal-Mart's store manager has asked me to return this summer, but I yearn to gain corporate finance experience. I am impressed by Acme's innovation and success, and I would very much like to be part of such a winning company.
You Decide
Second Paragraph- B
As a TFN senior, I was recently accepted to NIU. My strong academic performance has been demonstrated in all my courses, since I continue to maintain a 3.0/4.0 GPA . I have developed a solid foundation of critical thinking, problem solving, and mathematical skills. Your customers will receive exceptional service as I utilize my creative thinking and friendly people orientated skills.
First Paragraph - A
Hardworking and dedicated are the skills I have that will benefit Ingalls Hospital. My qualifications for the Certified Nursing Assistant position align perfectly with your requirements and it would be an honor to be associated with your company.
Third Paragraph- A
The enclosed resume provides more details of my skills and achievement track record. If you agree that I would make a valuable addition to your team, please feel free to call or me. Thank you for your time, and I look forward to speaking with you.
Write a better letter
First Paragraph A B
Second Paragraph
Third Paragraph
Third Paragraph- B
Enclosed is my resume which provides more details of my skills and achievement track record. If you agree that I would make a valuable addition to your team, please call me at (555) or me at Thank you for your time. I am excited to meet you in person to discuss the details of the Sales Associate position further.
Second Paragraph- B
I am a TFN senior, recently accepted to NIU. I have demonstrated strong academic performance in all courses, maintaining a 3.0/4.0 GPA . I have developed a solid foundation of critical thinking, problem solving, and mathematical skills. I will enjoy utilizing my creative thinking and people orientated skills to better serve your customers.
First Paragraph - B
Your advertisement for an HR asisstant fits my qualifications perfectly, and I’m writing to express my enthusiasm for the sales position.

7. First Impressions only happen once!
Interview
Questions????
Basic
Tell me about yourself.
Strengths, weaknesses.
Behavioral
Give me an example...
Describe a time…
Salary
Verify, research, consider, history.
Career Development
What kind of goals do you have in mind if you get this job?
Getting Started
If selected, can you describe your first 90 days.
More about YOU
What would be your ideal work environment?
List five words that describe your character.
First Impressions only happen once!
Preparation
Questions?????
Appearance
Follow Up
Follow Up Letter
Builds relationship, name reminder, continued interest
Not a deciding factor for position, but expected
Thank them, but focus on company needs
, hand-written, note, letter????
48 hours
Be clear, sincere, and include details from the interview
Preparation
Research….
Company
Accomplishments
Hiring person
Insiders
Yourself
Appearance
Get the DETAILS right
Accessorize with MINTS!
Revealing anything?
Scent-free success

8. Dress to Impress