1. Our Purpose Specialists, helping the nation’s travelling public get home everyday safe, secure and on time
Our Ambition To be recognised as a vital player in a growing railway industry
20:20:10

2. Crime reduced 11 years in a row
Notifiable crime down 44%
Robbery down 82%
Theft of property down 61%
Line of route offences down 73%
Minutes lost to cable theft down 87%
Overall detection rate 31%
13.7% reduction in real term budget since 2008
15 crimes per million passengers compared to 82 in 2003/4

3. 2014/5 performance Notifiable crime down 8%
Theft of passenger property down 16%
Robbery down 18%
Cable theft down 40%
0.1% increase in minutes lost to police related disruption
4.8% decrease in primary minutes
3% increase in reactionary minutes

4. Expanding & evolving railway
Busier network
Growth in passengers +16% in next 5 years
Growth in freight +23% in next 5 years
More congestion
More facilities at stations
More incidents
Greater impact of disruption caused by incidents
Passenger expectations
Threat of terrorism
Spending Review

5. Challenges 20:20:10 CT Transformation External factors Disruption
Crime
Confidence CT
Transformation
External factors 5

6. Disruption Overall disruption up 5% Primary minutes down 1%
Reactionary minutes up 8%
Trespass and fatalities - 83% of lost minutes
FATALITIES
This weekend
8 fatalities
1 non fatal
37 reports of suicidal behaviour
12 interventions – possibly life savings
OP AVERT
National initiative in Sept/Oct to tackle trespass and suicide
Partnership approach NWR and the Samaritans

7. Disruption Trespass Fatalities 54% of disruption caused by trespass
7,376 incidents this year (9% increase on last year)
308,685 minutes lost due to trespass
Fatalities
32% of disruption caused by fatalities
362 fatalities this year (15% increase on last year)
Average clearance time – 81 minutes
425,830 minutes disruption due to fatalities
FATALITIES
This weekend
8 fatalities
1 non fatal
37 reports of suicidal behaviour
12 interventions – possibly life savings
OP AVERT
National initiative in Sept/Oct to tackle trespass and suicide
Partnership approach NWR and the Samaritans

8. Disruption Joint Strategic Disruption Strategy with Network Rail
Op Avert
Trespass profile – recommendations and PSPs
Trespass summit?
Safeguarding
FATALITIES
This weekend
8 fatalities
1 non fatal
37 reports of suicidal behaviour
12 interventions – possibly life savings
OP AVERT
National initiative in Sept/Oct to tackle trespass and suicide
Partnership approach NWR and the Samaritans

9. Crime Notifiable crime 2% up on last year Some good reductions
Some increase was expected
Sexual offences up 31% - ‘Report It to Stop It’
Football related offences – new approach
However
Violence up 13%
Criminal damage up 19%
FATALITIES
This weekend
8 fatalities
1 non fatal
37 reports of suicidal behaviour
12 interventions – possibly life savings
OP AVERT
National initiative in Sept/Oct to tackle trespass and suicide
Partnership approach NWR and the Samaritans

10. New approach to football
Proactive, professional interventions
No longer tolerate unacceptable behaviour
More travelling serials
New tactics
Better use of full range of powers
Partnership approach – rail industry, football, police
Incentives and sanctions
FATALITIES
This weekend
8 fatalities
1 non fatal
37 reports of suicidal behaviour
12 interventions – possibly life savings
OP AVERT
National initiative in Sept/Oct to tackle trespass and suicide
Partnership approach NWR and the Samaritans 10

11. Confidence Passenger confidence - 77.75% (NRPS Spring 15)
BTP’s 2015 Rail Staff Survey
3,742 responses (doubled from 2014)
64.8% rated their personal security as very good or good
21.5% rated their personal security as neither good or poor
13.1% rated their personal security as very poor or poor
Increase passenger confidence at 20 stations with lowest confidence ratios

12. 20 Lowest Confidence Stations
Spring 2015
Autumn 2014
Change
Barking
71.68%
68.42% +
Basildon
49.51%
53.47% -
Birmingham New Street
75.77%
72.04%
Clapham Junction
70.49%
68.47%
Ealing Broadway
69.14%
67.89%
East Croydon
67.24%
67.11%
Exeter Central
71%
72.82%
Finsbury Park
60.71%
66.99%
Grays
75.97%
72.14%
Hayes And Harlington
72.55%
65.88%
London Bridge
62.50%
68.81%
London Cannon Street
71.31%
72.15%
London Charing Cross
71.66%
63.65%
London Liverpool Street
74.36%
72.64%
London Victoria
75.66%
72.74%
Maidenhead
66.28%
71.98%
Moorgate
63.86%
64.49%
Romford
59.09%
56.45%
Stratford (London)
68.88%
66.67%
Tottenham Hale
79.17%
66.41%
Aggregate confidence
71.5%
69.58%
Confidence increased at 13 out of 20 stations

13. Transformational change
People
Information
Operational
Resources

14. Transformation - People
‘You Make the Difference’ People Strategy
Redesigned new recruit training programme
New performance management framework
Career pathways
Skills agenda

15. Transformation - Information
Integrated Systems Programme
Mobile devices
Body Worn Video
CCTV

16. Transformation - Operational
Trafalgar
Evidence Review Gateway
Contact Handling
Crime and offender management review

17. Trafalgar

18. Transformation - Resources
Demand & Resource review
Mapping resource to demand
New rosters
Increased visibility & availability at right time and place
Employee Supported Policing Scheme
Aim is recruit 300 additional Specials
Seeking support from industry for travel incentives to maxmise benefit and coverage

19. We said ‘the difference you will see’ will be
Improved partnership working
Improved visibility
Improved response capability
Right people, right skills, right place, right time
Reduced crime
Reduced disruption ??
Increased confidence

20. External factors Counter terrorism Spending Review 15
Infrastructure Policing Review

21. Questions