1. Avaya IP Office “Convergence in a Box”

2. IP Office Range

3. Product Overview Internet access. Firewall, DHCP, NAT.
Up to 28 Extensions & 12 Lines
IP Office - Small Office Edition
Internet access.
Firewall, DHCP, NAT.
RAS solution. ISDN or modem.
WAN router. ISDN, F/R or PPP.
From 2 to 360 extensions.
Analogue, IP or Digital.
BRI, PRI or IP trunking. Any mix.
Phone manager for PC call control.
Telephony features.
Voice mail / auto attendant/ unified messaging. CTI.
Contact centre features.
Up to 75 call centre agents.
IP401 Compact Office
Up to 8 extensions & 4 Lines
IP403 Office
Up to 100 extensions & 30 Lines
IP406 Office
Up to 180 extensions & 60 Lines
IP412 Office
Up to 360 extensions & 120 Lines

4. IP Office - Small Office Edition
Analog or ISDN trunks
Up to 4 analog
Up to 4 BRI
Analog fallback on power fail
Up to 8 digital extensions
Up to 8 analog extensions
Up to 16 IP extensions (non-blocking)
Integral Router/ Firewall/ DHCP server
Integrated 4-port LAN switch
Ethernet WAN port
Additional WAN option (T1, V.35/X.21)
IPSec/L2TP VPN capable
Embedded Voic and Auto-attendant
PCMCIA expansion slots
802.11b Wireless Access Point
Voic Memory Module
Conference Calls (3 party)
Music-On-Hold (Internal or External)
Door Relay
Single DTE port for TA/T-PAD
V.32 Modem for Remote Management on Analog trunks
Key Business Benefits
Compact ‘all-in-one’ voice & data solution
Easily integrates with current installed lines & extensions
Big business telephony benefits packaged for the smaller SMB
IP Office - Small Office Edition
The IP Office - Small Office Edition is the latest addition to Avaya’s award winning IP Office product family. The system supports all of the applications and functionality of the IP Office product range. The IP Office - Small Office Edition is available in six variants* which provide a different mix of Analog Trunks, Analog extensions, Digital Extensions and Voice Over IP capacity. Dependant on the model chosen, up to a maximum of 28 extensions can be supported (4 Analog, 8 Digital and 16 IP).
All versions have an in-built four port Layer 2 switch, 10/100M Auto-sensing. An additional 10/100M Ethernet port is provided for WAN access, making the system ideal for connection to broadband services such as ADSL and Cable. This operates at Layer 3 and requires a specific routing entry to pass traffic. With Voice over IP as standard and optional IPSec security*, the system can be quickly configured to provide secure voice and data networking back to a head office over the broadband connection. The system can be further expanded by adding either a BRI-8 card or WAN (X21, V24, V35) module.
* Note: IPSec functionality not yet available on General Release.
At the rear of the unit are 2 PCMCIA slots to take an b wireless card*, which enables the Small Office Edition to act as an Access Point, and a compact flash memory card for Embedded Voic and file storage, such as the operating software required for IP handsets. All of the IP Office - Small Office Edition platforms can be configured to become Wireless LAN access points. An Access Point acts as a Hub in a wireless network providing connectivity between devices in the vicinity. In ideal conditions a range of up to 550M (1750 ft) is achievable although this range will be decreased if walls and other obstacles are present. This is used where local conditions impair coverage and additional Access Points are needed to cover the black spots.
The IP Office - Small Office Edition wireless network can be secured against intruders using either the Wired Equivalent Privacy (WEP) or RC4. WEP uses a 64-bit encryption key and RC4 uses a 128-bit encryption key. Only devices with a matching security key can participate in the network. IP Office - Small Office Edition complies with the IEEE and IEEE b standards meeting the Wireless Ethernet Compatibility Alliance (WECA) Wireless Fidelity Wi-Fi™ requirements for interoperability.
Note: Wireless operation is only supported using the Avaya supplied wireless card. An additional licence key is also required.
Wireless Summary
• 2.4 GHz to 2.5 GHz band
• Automatic fallback 11Mbits/s, 5.5Mbits/s, 2Mbits/s or 1Mbits/s
• IEEE and IEEE b Compliance
• Wireless Fidelity Wi-Fi™ Compliance
• Interoperable with other b compliant devices
• WEP or RC4 security
• Range up to 550M (1750ft) - In Ideal Conditions
Embedded Voic and Auto-Attendant is provided on a pre-loaded 64Mb PCMCIA Memory card supplied by Avaya. Up to four independent Auto-Attendants can be configured on the platform.
Note: The Embedded Voic supports up to 15 Hrs of storage. The amount of Voice Compression channels that are available limit the number of simultaneous calls. The Auto Attendant uses Short Codes to configure the Voic greetings and manage the greeting options. The choice of which Auto-Attendant is to answer a call can be made on any of the criteria on the Incoming Call Routing form such as called number, calling numbers and time of day. Each Auto-Attendant has a single menu of 12 items (0…9,*,#) that a caller can select from to either be transferred to a predefined number or replay the greeting. The greeting for the menu is controlled by time profiles to allow three alternative messages to be played i.e. Morning, Afternoon and Evening.
As well as supporting the external licence key server for licenced applications IP Office - Small Office Edition also supports a 9-pin serial port dongle*. This can be plugged directly into the unit removing the need for an external PC for licence verification.
* Note: If using the serial port dongle the “Licence Server IP Address” found in the System configuration form should be left blank.

5. IP Office - Small Office Edition
Platform Variants

6. IP401 Compact Office Single box solution DT-2 or DT-4.
Upgrade from DT2 to DT4.
Ideal for professional Teleworker.
2/4 analogue telephones. 2/4 avaya 20 series telephones.
4/8 10/100 HUB ports /2 x BRI.
2/4 data channel VCM module slot.
USB or DTE port for TA/T-PAD.
Audio port for external music on hold.
2 external relay ports
Optional WAN port. V24, X21,V35 to 2mbps.
Memory expansion SIMM. For embedded voice mail
VCM 5 for voice mail and VoIP. For embedded voice mail
8 Extensions. 4 Trunks
The six pre-defined configurations are detailed in the following table:
Small Office Edition AnalogTrunks AnalogExtensions DigitalTerminal DigitalStation Codecs
2T + 4A (3 VoIP)
4T + 8A (3 VoIP)
4T + 4A + 8DT (3 VoIP)*
4T + 4A + 8DS (3 VoIP)
4T + 4A + 8DT (16 VoIP)*
4T + 4A + 8DS (16 VoIP)
*Not available in all territories, please see below.
The IP Office – Small Office Edition comes in two analog trunk variants, one is “US” (United States) and the other is “INTL” (International). The US variant is available in North America, CALA, China, Korea and Russia. The INTL variant is available in all other territories. The Digital Terminal variants of the system are only available in those territories using the International trunk variants of the system.

7. IP Office 401 Views 10/100 LAN Ports Cascade Port Switch Unit Status
4 x Analogue
Phone Ports
4 x 20 Series
DC Power
USB Socket
WAN Port
BRI Port
External Relay
Port
DTE Port
Audio Socket

8. IP403 Office Stackable solution. + 3 expansion modules.
2 analogue telephones. 8 avaya 20 or 44 series telephones.
8 10/100 HUB ports analogue, 4 x BRI, 1 x PRI trunks.
18 data channel VCM module slot.
1 x WAN port. V24, X21,V35 to 2mbps.
DTE port for TA/T-PAD. 2 external relay ports.
Audio port for external music on hold.
64 party conference call.
2 port V90 SIMM for RAS solutions ( 12 port future).
VCM 5/10/20 for VoIP applications.
100 Extensions. 30 Trunks

9. IP Office 403 Views

10. IP406 Office Stackable solution. + 6 expansion modules.
8 10/100 HUB ports analogue, 8 x BRI, 2 x PRI trunks.
24 data channel VCM module slot.
1 x WAN port. V24, X21,V35 to 2mbps.
DTE port for TA/T-PAD. 2 external relay ports.
Audio port for external music on hold.
64 party conference call.
2 port V90 SIMM for RAS solutions ( 12 port future).
VCM 5/10/20 for VoIP applications.
180 Extensions. 60 Trunks

11. IP Office 406 Views

12. IP412 Office Stackable solution. + 12 expansion modules.
2 10/100 switch ports analogue, 8 x BRI, 4 x PRI trunks.
100 data channel x VCM module slot.
1 x WAN port. V24, X21,V35 to 2mbps.
DTE port for TA/T-PAD. 2 external relay ports.
Audio port for external music on hold.
2 x 64 party conference call.
2 port V90 SIMM for RAS solutions ( 12 port future).
New VCM30 daughter card expands VoIP capacity
Up to 60 VoIP sessions (2xVCM30)
360 Extensions. 120 Trunks

13. Expansion Modules IP400 digital terminal 16/30
Avaya 2000 / 4400 / 6400
IP400 phone 8/16/30
Analogue phones/fax/modem
IP400 S0-8
ISDN phones/ G4 FAX / video
IP400 wan 3
X21 / V35 / V24