1. Merchandising Presentation

2. Vendor Delivery Issues
We continue to have delivery issues with DSD deliveries, where in delivery drivers are not performing at expected level
There is no system is place where we report the issues and expect resolutions
Vendor partners have high expectations from delivery drivers but monitoring / follow up is lacking due to lack of consistent / meaningful feedback

3. PBC’s In-Store Service Model

4. DSD Delivery – Improvement
Pepsi Delivery Issues
Dallas contact-
Shannon Wilcox ( )
Damon  Skains ( )
Fort Worth contact-
Stirling Wade ( )
Tony Robles ( )

5. Coca-Cola In-Store Service Model

6. DeKent Phillips Josue Zapata
Distribution Supervisor ( Primary) Distribution Supervisor ( Secondary)
(214) (214)
We are committed to being your number one supplier. If you are not satisfied with our customer service please let us know.
Dallas
Classified - Internal use

7. Wren Camp Sean Ingerson
Distribution Supervisor ( Primary) Distribution Supervisor ( Secondary)
(682) (682)
We are committed to being your number one supplier. If you are not satisfied with our customer service please let us know.
Fort Worth

8. Coca-Cola In-Store Service Model
Coke Delivery Issues
Dallas contact-
Dekent Phillips
Josue Zapata
Fort Worth contact-
Not Available

9. Salesman Visit each store on assigned day
Ensure that proper POS and Pricing is on all DPSG products
Inspect all cold and take home sections for POG integrity
Fill all products
Check for OOS and low inventory levels on all SKU
Communicate with Franchisee or Manager any inventory level concerns
Communicate with Franchisee or Manager any on going and upcoming promotions.
Discuss with Franchisee or Manager any display opportunities.
Discuss with Franchisee or Manager any other issues.
Leave suggested order sheet with store.
Communicate with Distribution team
Inform distribution team of any credits store has for next delivery
Communicate to Distribution team any service issues or concerns.
Contact Information
Jeff Edgar (Irving, Dallas, South Garland, Grand Prairie, Waxahachie)
Craig Staser (Richardson, Plano, McKinney, Frisco, Carrollton, Denton)
Dewey Mathews (Arlington, Fort Worth, Keller, Arlington, H.E.B)

10. Drivers Store Deliveries Communicate with sales Team
Park in designated delivery truck area.
Take Known Shortage Report into store and ask where to place order for Check in
Place product in designated check in area
Scan in all product with 7-11 personal
Fill all Take Home items and place back stock in designated area
Place all single serve in assigned space in Vault
Rotate all full case product in vault
Fill any Out of Stock items in vault
Check for any returns and process through the 7-11 system.
Check out with 7-11 personal and obtain the Final Exception Report.
Communicate with sales Team
Any issues brought to their attention by Store Personal.
Contact Information
Tony Wilson

11. Vendor Delivery Issues- Reporting
Call phone # provided by respective vendor with service issue
Also Text Merchandise Committee member responsible for that issue
Merchandising Committee member will reach out to Key account manager to appraise him / her about the situation
Merchandise committee will compile the complaints on Monthly bases and monitor progress / deterioration
Intent on both side is to reduce these issue and improve service
Every qtr merchandising committee will have a meeting with vendors to access progress / make changes if needed

12. Budweiser – Bud Light 12pk- 16oz Aluminum Twist off Bottles
CSA:
There is a minimum order quantity of 25 cases (50 12pks)
Special cost will be available for orders placed between to
and will be done via off invoice discounts
The ISP will not update with new cost or retails. All retail price changes will need to be done via CRP.
Stores can use S-18 report to verify correct cost and retails are charged to stores
Financials:
SLIN # Bud Light Alum Twist off 12pk 160z
SLIN # Bud Alum Twist off 12pk 16oz
Retail prices are suggestions . Franchisees are free to set prices. Option 1 allows the stores to promote a very hot price. Recommend stores take advantage of the Bridge buy on the 25 case discount. Store should be aware of their competitors to insure they remain competitive

13. Machine Made Cigars is a high growth area in Tobacco Category with GP
Opportunities Machine Made Cigars
Back Wood
Original
SS Lemon Ice
Straight UP
SS Diamond
Back wood Original
Machine Made Cigars is a high growth area in Tobacco Category with GP
36% -38%

14. 7- Select Lighter Vs Bic Lighters
BiC Lighter 7-Select Logo
Bic Lighter Child Guard
Retail
$1.49
$1.99
Cost
$0.28
$0.86 GP
$1.21
$1.13
GP%
81.48%
56.63%

15. Two high Potential Items being tested
Cabana Coconut Water
essentia Water

16. Nestle Toll House Ice Cream Sandwich P5 Promo 2 for $4
SLIN Description
Financial Opportunity
NESTLÉ® TOLL HOUSE® Ice Cream Sandwich