1. Resolving Conflict & Preventing Violence
Chapter 9
Resolving Conflict & Preventing Violence

2. Conflicts can be resolved through

3. Responding to Conflict
There are various ways to deal with a conflict.

4. Responding to Conflict
Walk away from a conflict:

5. Responding to Conflict
In many cases,
Sooner or later, you will need to practice conflict resolution,

6. Compromise

7. Compromise
Compromise can help you resolve simple conflicts,

8. Effective Negotiation
Negotiation involves

9. Effective Negotiation

10. Effective Negotiation
The negotiation process involves
Negotiation

11. The Negotiation Process

12. The Negotiation Process

13. Preparing for Negotiation

14. Tips for Successful Negotiation
Stay calm.
Keep an open mind.
Be willing to take responsibility for your role in the conflict.

15. The Mediation Process
Bringing in a neutral third party to

16. The Mediation Process
Mediation can

17. The word mediation literally means “being in the middle.”
The Mediation Process
The word mediation literally means “being in the middle.”
Mediation

18. The Mediation Process
Formal mediation involves
Informal mediation

19. Three Basic Principles of Effective Mediation
The Mediation Process
Three Basic Principles of Effective Mediation
Confidentiality

20. The Mediation Process
The mediator must always
The mediation session

21. The Mediation Process
Effective mediation depends on confidentiality.

22. The Mediation Process
Effective mediation depends on
Both parties must

23. Peer Mediation
Many schools have started peer mediation programs to help resolve conflicts.
Peer mediation

24. The Five Steps of Peer Mediation
Hearing each side

25. Peer Mediation
Mediation is not an appropriate
Violence and other crimes, for instance,

26. After You Read Reviewing Facts and Vocabulary
List three steps you could take to prepare for a negotiation.

27. After You Read Reviewing Facts and Vocabulary
When might it be necessary to bring in a mediator to settle a conflict?

28. After You Read Reviewing Facts and Vocabulary
Give two examples of ground rules in a peer mediation process.