1. Big Government and Big Carriers
Kris Twomey
Law Office of Kristopher E. Twomey, PC
300 Commercial Street, Suite 2
Boston, MA 02109
September 18, 2012
Big Government and Big Carriers

2. Carrier Relations Working with People at carrier “People”
Good Practices
document everything
Installation issues
“NTF”
Focus on Billing
Are your bills inaccurate?
Contract Considerations
Dispute resolution language and procedures

3. Carrier Relations Internal Collections/Outside Collections
Different responses
Settlement or Litigation
Settlement always better, often must wave your sword first
Some Anecdotes
-State PUC litigation
-State PUC “fast track” option
-State or Federal court
-State PUC or FCC lobbying or informal mediation
-FCC formal complaint

4. Government relations They can be your friends! Or not…
Local authorities- Chamber of Commerce, Planning and Zoning Boards
State PUCs
Helps to have one staffer that you can turn to
FCC
Plenty of people there who will “listen”
Congress?

5. Law Office of Kristopher E. Twomey, PC 300 Commercial Street, Suite 2
Kris Twomey
Law Office of Kristopher E. Twomey, PC
300 Commercial Street, Suite 2
Boston, MA 02109
Thank you!
Questions?