1. Computer Aided Dispatch (CAD) & Automatic Vehicle Location (AVL) Project
September 4th, 2014

2. Enhance Your Rider’s Experience
Steps Taken To-Date
Joint Procurement with Soltrans (lead agency) and NAPA Transit
Kimley-Horn consultant developed RFP specification and led procurement
2 proposals received
Invited shortlisted top 2 ranked vendors to do presentations
Made site visit City Bus in Santa Rosa to see top-ranked firms solution
Recommend award to Avail Technologies, Inc.
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3. Avail company overview
Selected Vendor:
Avail company overview

4. Enhance Your Rider’s Experience
Company Overview
Founded in 1999
Based in State College, PA
Strong CA customer base
Employee Owned
Focused on serving small-to-medium sized transit agencies
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5. Enhance Your Rider’s Experience
Qualifications
Pioneers in the ITS for public transit market!
Steer Technical Advisory Groups in development of Standards
Represented United State as member of International Standards Committee
U.S. Patents for Traffic Light Preemption triggered via GPS (Pat #6,064,319), and the Automatic Annunciation triggered via GPS (Pat #5,808,565)
Two decades of hands-on Systems Integration experience
Has worked with virtually every major ITS vendor in the industry to design and develop their products and interface protocols
90 Transit Customer in the US and 45 Full Featured CAD/AVL systems either deployed or in process
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6. Supporting YOU Long Term
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2017 … 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
RVT 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
CATA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Acadia 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
AMTRAN 1 2 3 4 5 6 7 8 9 10 11 12 13
VOTRAN
“Victor Valley Transit Authority began its relationship with Avail Technologies, Inc. in 2005.  VVTA is now in Phase IV of our ITS development and deployment and Avail has been along with us every step of the way. As an executive, I appreciate the application of technology but don't always understand how it works.  Avail has helped this small agency reach levels of improved customer service and productivity through technology which has impressed our riders and our Board!”
Kevin Kane, Executive Director – VVTA, Hesperia CA
Our goal is to build sustainable systems and earn customers for life
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7. Enhance Your Rider’s Experience
So Why Avail?
We believe we share a common vision and approach with You
More directly applicable experience than any other vendor
Proven ability to provide long term support to our customers and their solutions
Deeply rooted in Old Fashioned values
Honesty, integrity, easy to work with
We always put the customer first
We are the only company with 100% customer satisfaction!
We have never strived to be the biggest, we have always strived to be the best!
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8. Avail Solution overview

9. What does Avail offer?
Centralized Transit Data Warehouse
&
Advanced Transit Business Logic
Backend Solutions
Vehicle Solutions
Passenger Info Solutions
3rd party Integration Solutions
Voice & Data Comms Solutions
Fully Integrated Advanced Transit Management Solution
Future proof architecture that is fully expandable
Single point of responsibility to provide a turnkey solution
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10. CAD/AVL Central System
“Proactive not Reactive” CAD/AVL solution that alerts your staff to take action and prevent issues before they happen.
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11. CAD/AVL Central System
Customizable role based user interfaces designed with an understanding of transit operations to work the way you work to help you do your job better.
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12. Enhance Your Rider’s Experience
On-Board Systems
Fully integrated onboard solution with advanced universal data router at the core interfacing with all onboard systems and gathering vast and valuable metrics about your service.
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13. Business Intelligence
Advanced data-mining and reporting engine works for you to provide “Answers not data”.
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14. Passenger Information
Avail Real-Time Prediction Engine
Real-Time Passenger Information Portals
Schedule Data
Customer Service Alerts
Live Data
Real-Time Data Feed
Electronic Signs
Web
Voice Phone, Mobile, SMS Text, QR Code
Fully integrated passenger information solution with accurate & consistent predictions to the most portals.
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15. Avail services overview

16. Enhance Your Rider’s Experience
Project Approach
Key Highlights:
Proven structured process that ensures success
We are flexible and easy to work with
We always have the right people onsite at the right time
We have your back every step of the way
We want to build a long term partnership
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17. Avail’s Process & Onsite Support
Senior Account Representative
Systems Engineer
Project Manager
Field Engineer
Customer Support & Training Engineer
+ Focused & Balanced Onsite Support
Our Company
Unique & Innovative Proven Process
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18. Enhance Your Rider’s Experience
Training Philosophy
To ensure our solution is fully adopted to achieve the most positive impact within your organization by providing continuous training that never ends.
Customized training plan tailored to your staff, your operations and how you do business
Building-block approach prevents information overload
If you need more training we don’t charge you for it
Follow-on Adoption and Support Training (FAST) after project to ensure full adoption of technology
Non-User
User
Understand
Transform
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19. Enhance Your Rider’s Experience
Warranty Philosophy
To ensure ours is the last ITS solution you will ever need because it never lets you down and always meets your needs.
Traditional warranty & support to ensure the reliability and health of your ITS investment; with
Software upgrades to keep your technology current and evolving with you as your needs grow; and finally
Value-added services designed to ensure you get the highest possible use out of our technologies, including:
Follow-on Adoption Support & Training (FAST)
NTD APC-certification
Free SQL query writing services
and much, much, more…
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