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Mobile Gambling ---------------------------------------------------- Aideen Shortt
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Mobile Gambling Report: A Comprehensive Strategy and Market Review
© Aideen Shortt
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Mobile Market Overview
© Aideen Shortt
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Market Size Source: Juniper Research
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Market Size Source: H2 Gambling Capital
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Cannibalisation or Revenue Increase
Player value % of revenue % bets Current Future – 50%+ © Aideen Shortt
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The Past Unsuitable devices Complex download process
Development process and fragmentation Execution only Mobile internet Network infrastructures 2.5G MNO uninvolvement Customer confidence © Aideen Shortt
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Present Trends Smartphones In-running Behavioural changes
Mobile internet Two-screen experience Demographic correlations Data packages Networks and WiFi © Aideen Shortt
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Obstacles Payment processing Legislation Delay of 4G – gaming Tracking
© Aideen Shortt
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Products Sports betting (in-running) Casino / Games Bingo Poker
Lotteries © Aideen Shortt
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Markets © Aideen Shortt
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Mobile Devices Feature phones Smartphones Tablets Apple iPhone
Android devices Nokia – Symbian/Windows7 Blackberry Tablets iPad Amazon Others - HP © Aideen Shortt
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Source: SOMO
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Technology J2ME Native HTML5
To app or not to app, that is the question? The perpetual Android vs. iPhone debate is in a way beside the point. For the foreseeable future, these are the dominant Operating Systems in the market. The real question is who will be #3 © Aideen Shortt
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Payment Processing Junpier: $670bln by 2015, from $240bln now
Ebay $1.5bln alone during 2010 Money In Money Out – difficult Limited number exclusively developed Technology driven rather than customer focused © Aideen Shortt
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Payment Processing - TRENDS
Payment processors – optimising services New entrants – Apple, Google, Amazon, FB? Banks and MNOs – joining forces NFC technology © Aideen Shortt
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Payment Processing PSMS - Payforit Mobile Billing – Payforit
App Store Ecosystem Cash/Voucher E-Wallet Credit Card NFC © Aideen Shortt
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Operators © Aideen Shortt
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Paddy Power: Benchmark?
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Ladbrokes – Clean/Direct
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Early m-websites
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Mobile Marketing Not “internet on a small screen” Discovery vs. Search
Understand devices Understand behaviour Intricacies of mobile Discovery vs. Search © Aideen Shortt
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Understanding Customer Behaviour
Snacking: Short, easy Multi-tasking – 20% Ofcom Device – iPhone Mobile to mobile Mobile offers Geography – time, promotions Where it might fail – elegant degradation CRM Conversion from web – in-running Website rendering Device Use....walking, daylight, one-hand © Aideen Shortt
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App Stores © Aideen Shortt
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Using Apps as Marketing Tools
Apple App Store In-app – good conversion Targeted Odds aggregators Probability, Mecca, Betfred Disposable apps © Aideen Shortt
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Apps as Marketing Tools
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Ladbrokes – World Cup
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William Hill / Racing Post app
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Poker Planner
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Using Non-Gambling Apps to Advertise REAL Money Gambling
CLICK Banners displayed in Non-Gambling Apps Real Money Gambling Site
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SMS / MMS Still remains most effective marketing tool WHEN DONE RIGHT
Instant impact Sports Coronation Street / X-factor Personal Time it right Offer lead No opt-out MMS - formatting
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FreeMsg: Hi Aideen, log in tonight for a FREE GBP1 bonus
FreeMsg: Hi Aideen, log in tonight for a FREE GBP1 bonus. What's more, like us at to see exclusive offers! Help: FreeMsg: Hi Aideen, secret bonus waiting in ur account until midnight. Don't wait any longer, log in and get it now! Help: Flagging “free” Personal Time – early evening Offer, Value-add Support / Opt out Txt spk Social media
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QR Codes
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SEO What does it mean on mobile Online vs. Mobile Google App Stores
Keywords Short Predictive Top positions critical – only 3/4 per screen © Aideen Shortt
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PPC Keywords Fewer words Predictive Be.... Bet... Betting
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Tracking M-Web App Store Download + Revenue
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Location Based Marketing
Events – football games, X-factor (city) GPS . Geography City Betting shop Timing Idealism versus Practicality © Aideen Shortt
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Display Advertising Infancy Facebook
½ of 500 million users – on mobile x2 activity Mobile CTR’s are 50% higher than web Mobile CPCs are 39% more cost effective than desktop © Aideen Shortt
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What can you do on mobile?
Display ads Video display ads Interactive video ad unit Display ads Video display ads Interactive video ad unit
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Traditional – Online / Offline
Paddy Power – TV, Online, Website Conversion from current player base Promotions New customers © Aideen Shortt
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Track & Analyse
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Social Marketing Unibet Twitter/Facebook © Aideen Shortt
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Unibet Social Betting
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Unibet Social Betting
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Aideen Shortt aideen.shortt@gmail.com
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