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RQM 310 Advanced Concepts and Skills for Requirements Management

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1 RQM 310 Advanced Concepts and Skills for Requirements Management
Introduction and Overview / 8 June 2015

2 Welcome! What does RQM 310 need to do? Introductions Team formation
Organization Technology Follow on support Administrative details Introductions Team formation Jeopardy competition Paper topics used in classes During this first hour, I am going to discuss what we need to accomplish this week. We will go around the room to introduce ourselves. You can see that we already assigned everybody to teams. We will stay as teams during the Jeopardy competition, the Team-Based Exercise, and the capstone FCB briefing. Next, we will have a Jeopardy competition to review RQM 110. We will conclude this morning by discussing your responses to the question we posed in your preliminary assignment: What are our common problems? 2

3 2007 NDAA Conference Report
2007 NDAA Conference Report note Requirements Training should address: The interrelationship between requirements, budget, and acquisition processes The importance of developing requirements that facilitate joint operations The need to ensure that requirements are developed early in a program and the adverse effect of introducing new requirements after the commencement of system development and demonstration The linkage between requirements and capability shortfalls identified by combatant commanders

4 2007 NDAA Conference Report
2007 NDAA Conference Report note Requirements Training should address: The need for sound analysis of alternatives, realistic technical assessments based on technology readiness levels, and consultation with production engineers on the cost, schedule, and technical feasibility of requirements The need for engineering feasibility assessments that weigh the technology readiness, integration, cost, and schedule impacts of proposed changes to requirements The importance of developing requirements that are technologically mature, feasible, and achievable The importance of stable requirements to provide the baseline for successful program execution.

5 What is Wrong With This Picture?
The Air Force wants tablets that meet iPad specs -- quickly 16 Feb 2012 The RFP says the command wants to acquire "Apple iPad 2 or equal" devices, but an attachment containing product specifications contains only iPad specifications, including screen size and resolution, weight, viewing and input technologies While emphasizing it was open to purchasing an iPad equivalent, the Air Education and Training Command spelled out in an attachment that tablets it wants to buy should not run on the Windows or Android operating systems

6 Acquisition and Requirements Reform
Inside the Army - 10/06/2014 Tighter budgets to drive change Army Brass Advise What Not To Do In Acquisition Reform MG Bo Dyess, USA said he spends a great deal of energy on "trying to make the system that we have a little bit better by talking to the requirements community, letting them know how much resources we have," as well as guiding them on "how they write the requirements." The two-star said overly technical requirements language causes unneeded hurdles. "You can write requirements so it's a one or zero, it's an on or off, it's a yes or no," Dyess explained. "Did you kill as many targets as the last vehicle? That's a 'yes' or 'no.'"

7 Acquisition and Requirements Reform
Thornberry Outlines Acquisition Changes As Leader of House Armed Services Panel By David Hansen Jan. 20, House Armed Services Committee (HASC) Chairman Mac Thornberry (R-Texas) Jan. 20 indicated his priorities for improving federal acquisition, promising incremental steps instead of a massive bill overhauling the procurement system. Congress also needs to provide more oversight in this area, Thornberry said. In particular, he said it should guard against creeping requirements that raise program costs and should hold acquisition planners more accountable for their decisions.

8 Why is this Important? Sunk Costs
Since 2001, the military has spent more than $46 billion on a dozen weapons that were canceled before they were ever fielded. Here are the most expensive. Source: GOVERNMENT EXECUTIVE - The Pentagon spends too much time and money buying weapons that don’t deliver, and that’s hurting national security. by Marcus Weisgerber 13 Nov 14

9 What RQM 310 Does Aid Requirements Managers to effectively operate within the JCIDS framework Stress process discipline and quality documentation Help Requirements Managers solve problems Bridge gap between Warfighter requirements and the Defense Acquisition Management System Improve Requirements Mgmt/Program Office comms What goes wrong? Natural tension between requirements and procurement Lack of process discipline and/or top-down direction Inability to translate Warfighter needs into procurable items or overstating requirements So what does RQM 310 need to accomplish? First, we need to characterize what the RMs need to know and need to do to deliver warfighter capabilities. The RMs essential job is to work with Program Managers and with Program Offices to keep everybody’s efforts focused on warfighter needs. In our research, we have seen situations where the RMs and the Program Offices do not communicate or communicate very poorly. What goes wrong? Often, the RM asks for a specific solution. For example, the RM might ask for a new gun or a new missile. Sometimes we get into trouble because we are too specific. It is the job of the acquisition professionals to deliver on the warfighter requirements given fiscal and industrial constraints/limitations. There are also situations when the RM neglects questions like lead time, supportability, maintainability, and DOTMLPF considerations such as revised training. We lose credibility and effectiveness when we ask program offices for items that are not affordable or are not technically feasible. We also need to help deliver products on time and be sure that the products meet operational needs In other words, the RM could ask for the wrong things and ask for things the warfighter never uses. Operational conditions, missions, and threats could change before a system is produced. A common misconception is that the three requirements documents, the ICD, the CDD, and the CPD are all the RM needs to worry about. The RM needs to consider the value of emerging technologies, whether engineering asks the right questions, if the test and evaluation is complete and effective, and if the logistics support will work in the field. To this end, the RM must be there for the engineering and design reviews, the milestone reviews and the test planning. The RM must make the “Big A” acquisition processes responsive to warfighter needs by reviewing engineering and test results to be sure we are delivering effective weapons of war.

10 Requirements Mgmt Training History
The “First Wave” – Answer the mail CLR 101 (CLM 041), RQM 110, RQM 403 The “Second Wave” – Apply lessons learned RQM 310: Advanced Concepts and Skills CLR 250: CBAs CLR 252: Developing Requirements The “Third Wave” – Personalized attention On-line resources (CoP) Webcast: 18 June 2015 CLRs 151 (AoA) The structure of the Requirements Management training courses follows the instructions from Congress and the lessons DAU learned. First, we answered the Congressional mail by initiating what we call the “First Wave” of training. Congress instructed AT&L and DAU to develop RM training courses and to certify Major Defense Acquisition Program (MDAP) RMs by 30 September 2008. This course, RQM 310, completes the “Second Wave” of training. We have already deployed CLR 250 and CLR 252. We developed these two CLRs based on our lessons learned from developing RQM 110. DAU promised Congress a working-level classroom course once we completed the mandatory certification courses. RQM 310 also applies the lessons learned as I will discuss on the next slide. But first, I will discuss the “Third Wave” of training which is the follow-on training to the CLRs and to RQM 310. All too often, students graduate, they move on, they and their school never hear from each other. Our goal is to use the technologies to keep DAU and our graduates working together. To this end, DAU will use on-line resources to offer follow-on support. I already mentioned the follow-on webcast for our graduates. We will also expand our Community of Practice (CoP) so we have an immediate avenue to contact each other. We will have a class on DAU computer support this morning.

11 RQM 310 Major Elements Analysis Developing Requirements
Working within JCIDS Documents Coordination JUONs Communicating with the DAS Presenting to an FCB WG IT Requirements So how did we arrive at the topics for the “Second Wave” and for the “Third Wave?” Our starting point is that RMs develop requirements, write requirements, supervise developing requirements, or adjudicate requirements. Not every RM does every task. Some RMs arrive at the beginning of a project and participate in the analysis. Other RMs work in the field or in a headquarters where they need to communicate requirements to the next level. Others present requirements to the capability boards. Consider the flow from one activity to another. As we designed RQM 310, we realized that every RM needs to know where the requirements come from, how RMs keep PMs and SPOs focused on warfighter requirements, and where those requirements see final adjudication – at FCBs, the JCB, and the JROC. As we developed RQM 110, five topics stood out: Analysis Developing Requirements Working within the JCIDS Working with the DAS, and JUONs/UONs

12 Classroom Technology In-class exercises
Simulation-Based Exercise (SBE) Prioritization during all phases Team-Based Exercise (TBS) JUON Communication Turning Point technology – “Clickers” Pre and Post Test Participation Tracker Daily Access Feedback As we developed RQM 310, we were very careful to consider and apply new technologies to add to the educational experience. Rather than five days of traditional classroom, we have limited the lectures so we could add in-class exercises, discussions, guest speakers, and simulations. Let’s look at the class schedule for this week. (Next slide)

13 June 2015 Class Schedule RQM 310 Daily Class Schedule Monday Tuesday
Monday Tuesday Wednesday Thursday Friday 8:00 Introduction and Orientation MDD to Milestone A Urgent Operational Needs End of Course Examination Capstone Exercise: FCB Briefing 8:30 Class Introductions and Teaming External Influences - Guest Speaker Outside Expert Evaluator 9:00 9:30 Pre-Course Assessment AoA DOTmLPF-P 10:00 RQM 110/Jeopardy Review Intel Supprort to Requirements IT Documents Exercise Guest Speaker - Expert Evaluator 10:30 PPBE Capstone Exercise: 11:00 JCIDS and Acquisition Milestone B to FOC Prioritization Simulation FCB Staff 11:30 Lunch 12:00 12:30 13:00 Pre-MDD Anaysis Getting from AoA to KPPs Test & Evaluation *** Continuation*** 13:30 DAU Knowledge Resources 14:00 IS and IT Requirements Documents KPP and KSA Development CDDs Capstone Introduction 14:30 Writing Requirements Capstone Briefing Preparation Course Wrap-up 15:00 ICD Review JCIDS Simulation Examination Retest 15:30 Milestone A to Milestone B 16:00 ICD Review Exercise SIM Debrief Application Questions 16:30 Test Questions Examination Results 17:00

14 Classroom Organization & Feedback
Academic non-attribution Using the Turning Point “clickers” Jeopardy! Review quizzes Class evaluation Using DAU computers Slides and Reading Assignments A policy of ACADEMIC FREEDOM – an individual in an academic setting may express opinions concerning current or proposed policies, regulations and procedures openly and honestly ACADEMIC FREEDOM DOES NOT MEAN that an individual in an academic setting may attack the character, personality or other personal attributes of another individual Personal attacks will not be tolerated ****Examples used in class We are not picking on any service, agency or program. We can learn lessons from all examples. A policy of NON-ATTRIBUTION – whatever an individual may say in an academic setting will not be attributed to them if their thoughts or ideas are repeated outside of the class setting We encourage the faculty and the students to state their opinions, support of, or criticism of any objective, policy, strategy, or tactic. Academic non-attribution means that we cannot attribute specific statements or remarks to specific speakers (by name or other identifying comments) unless specifically allowed by the speaker. In other words, we don’t go quoting guest speakers or each other outside of class. We will use the Turning Point “clickers” several times this week. We are going to have a team competition to see which team remembers RQM 110 the best. The slides we use for our class discussions include review questions, and we will answer those questions using the clickers. At the end of each block of classes, we will ask questions so we have your instant feedback. You can see we also have DAU computers loaded up with the class files and with the on-line simulations.

15 Follow-On Support We expect much from our graduates Follow-on classes
Guest speakers Guest evaluators Follow-on support You know how to find us! On-line Community of Practice (CoP) Will discuss later this morning Webcasts and Podcasts We are also going to need your help after you graduate. We will need your help as guest speakers and as guest evaluators after this course goes live. We have your contact information; we will be in touch. In turn, we encourage you to get back with us if you have questions, problems, good examples, or lessons learned. We tried to organize this course so it does not get stagnant or stale.

16 Administrative Information

17 Building Logistics Bathrooms Vending and Soda Machine
NOTE: Opposite sides down stairs Vending and Soda Machine Basement Student Parking Lots Quad is Faculty / Staff Only Gate access Come in any gate with a CAC Base Housing BEWARE: 15 mph

18 DAU Campus Map 15 mi/hr 15 mi/hr

19 Classroom Information
Turn off / silence electronic devices If your phone rings… you owe the class DOUGHNUTS! Free to use them on breaks Off campus for lunch Map of common lunch spots available Please be back on time Dress code Business casual NO JEANS, yes even on Friday

20 Classroom Information
Coffee Fund $5 = unlimited coffee for the week Envelope in folder WiFi No public wireless network Computers Always log in with Classroom login Can access CAC enabled websites Used for Blackboard, presentation/study materials, Student Feedback, Simulations, and MTMs

21 K: Drive All course slides, ICDs, and exercises are available on the K:Drive To access: Shortcut on Desktop OR Click on My Computer Click on FS_Workgroups Open Clsrm and Conf Room Temp Files Scroll down and open RQM310 JUN FY15 Same content as Blackboard

22 DAU Identity Login This is your Virtual Campus
Login in to DAU Idenitity for Blackboard Access Go to Click Course Login Login using your CAC SSO should look familiar from your pre-course work NOTE: If you haven’t set up SSO for Blackboard please see Katie

23 BlackBoard Important Class Area Course Execution
All lesson slides for the week Slide updates Guest Speaker Slides All readings and references NOTE: Blackboard is accessible for 1 week after the course is over

24 RQM 310 Participation Tracker & Class Survey Tool

25 Class Tools Participation Tracker RQM 310 Survey Tool
Participation Grading How to use the tracking tool Place make your choices NLT returning from lunch on Monday RQM 310 Survey Tool DAU Survey approach RQM Dept Survey Tool Comment as you go

26 Links on Desktop Participation Tracker Student Surveys

27 Security Warnings Please accept this warning.
This warning will remain in the background as you work.

28 RQM 310 Participation Tracker
Select your name from the drop down menu Your table number and tablemates will also show Click here for the activity descriptions Double Click on an activity from the available activity window to select it To deselect, double click on the activity in the assigned activity window Complete your selection NLT returning from lunch on Monday

29 RQM 310 Participation Tracker

30 RQM 310 Participation Activities
ICD Review – Monday Afternoon KPP Writing Exercise – Wednesday Afternoon JUON Simulation – Wednesday Afternoon IT ICD – Thursday Afternoon FCB Capstone Brief - Friday FCB Questions - Friday

31 RQM 310 Feedback Tool Not Started Incomplete Complete

32 RQM 310 Feedback Tool Lesson Block
Rate 4 areas using drop-down Likert scoring Written Comments block

33 RQM 310 Feedback Tool

34 Feedback Comments are anonymous
You have the ability to edit or change comments throughout the week Your comments make a difference AoA Block PPBE Block Thanks in advance

35

36 Emergency Exit Procedures
If the building needs to be evacuated due to emergency Head down the hallway outside the classroom Take the back staircase on the right Exit out the doors facing Middleton Rd Gather in the field across the street Look for the Building Mayor holding an orange flag.

37 Emergency Information
Fire Extinguishers – 2 located in the hallway outside the classroom One at each staircase AED and First Aid Kit – Outside the SR5a classroom, near the lobby staircase Classroom Phone - To dial out on classroom phone dial 99 before local area codes

38 Introductions Faculty and Support Staff Students Name
Service and experience DAU projects and RQM 310 topics Students Organization Location

39 Our First Team Competition
Requirements Jeopardy! What do you remember from RQM 110? Play as teams Move the clickers around Respond quickly and accurately

40 Back-Ups


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