1. A ROLE PLAY

2. Is your boss killing you IMPORTANT MEETING NOT PREPARED WITH
Targets not met….
Exhausted completely
Getting married !!!!!
Bored out…
Is your boss killing you
Going out on a date !!!
I need a break …..
GOD HELP ME …….
IMPORTANT MEETING NOT PREPARED WITH
PRESENTATION….
Kids not well …
Husband gone out…
You are fired

4. STRESS
Stress is the general term applied to the pressures people feel in life.
Stress is also defined as emotional disequilibrium.

5. 3 stages of stress
Alarm – The stressor mobilizes the internal stress system
Eg – making your heartbeat and breath faster, making you sweat, leaving you cold with hands and feet, leaving your mouth dry, having butterflies in stomach , making you feel rejected,
Resistance
Exhaustion

7. What is Job Stress
JS – can be defined as harmful physical and emotional responses that can occur when the requirements of the job do not match the capabilities or needs of the worker.
Job Stress can lead to injury or poor health

8. A Model of Stress

9. TYPICAL CAUSES OF STRESS ON THE JOB
A Sense of Powerlessness Your Job Description A Square Peg in a Round Hole Traumatic Events on the Job Work Setting
Poor quality supervision
Insecure job climate
Role conflict and ambiguity
Differences between company values
Change
Design of tasks – heavy workload, infrequent rest breaks, long work hours / shift work hours, hectic and routine tasks that have little inherent meaning and do not utilize employees skills
Eg -BPO , IT industry , Government Offices, Universities
Career Concerns

10. Extreme products of stress
BURN OUT
Extreme product of stress is burnout
A situation in which the employees are emotionally exhausted, become detached from their clients and their work and feel unable to accomplish their goals
Counselors, health care professionals, social workers, air traffic controllers, customer service reps, stock brokers, BPO, ITES
TRAUMA
It occurs following a major threat to ones security.
It could be natural disaster, an organizational crisis, dramatic employee abuse by the employer or personal job loss
Workplace Trauma – Disintegration of employees self concepts and beliefs in their capabilities
Causes from harassment at work, wrongful termination, discrimination or an employee’s perceived incapacity to meet evolving performance expectations

11. STRESS MANAGEMENT INDIVIDUAL APPROACH Relaxation Meditation
Time Management
Exercise
Pampering your self and family
Biofeedback – which is a measurement tool for learning recognizing, and responding to muscle and skin activity
Humour / Laughter
Rehydrate
Brisk Walk –Self Talk
Crying
Cat Nap/ Power Nap
Make a Cuppa

12. Stress Management Organizational Approach 1.Identify the problem
Hold group discussions, design an employee survey, measure employee perceptions of job conditions, stress, health and satisfaction, collect objective data, analyze and identify problems
2. Design and Implement Interventions
Target the source of stress for change, Propose and prioritize intervention strategies, communicate planned interventions to employees, implement them
3. Evaluate interventions
Conduct short term and long term employee interventions, measure and evaluate employee perceptions and refine the strategies if needed.
4. Formation of coworkers support groups
5. Stress Management Counselor
6. Good Gym & Recreational Facilities

23. STRESS MANAGEMENT PLAN
The following things stress me out the most 1. 2.
I can tell I am feeling stress because the following things happen to my body
When I am feeling stresses I have found the following things help me

24. TIPS to Manage your Stress
I will try to avoid the things that stress me when I can
I will listen to my body , and when it feels under stress, I will try to avoid the cause.
I will practice the relaxation techniques that have worked for me in the past
And I will remember to remain flexible and try different things to reduce my stress