1. Crew Life
Call To Work

2. What’s next for Crew Life?
Continue to expand the capabilities of Crew Life
Leveraging existing text messaging capabilities of your mobile phone to call you to work
Calls can be accepted or refused in Crew Life
No change to IVR
Sets the foundation for other text messaging notifications

3. Call to work by text is completely optional
To participate… subscribe to text messaging
Check the box
Enter mobile number
Click “Save”
Call to work by text is completely optional

4. You are now subscribed… But still get IVR
Text Message
If Subscribed
Crew
Call
The text message and IVR call will go out simultaneously. Whichever receives the response will cancel the other. Only one text message will be sent. The IVR will still contact your primary, secondary and then after 10 minutes, contact your primary number again.
Always
IVR

5. Call leverages text messaging and Crew Life
Simply click the link to accept or refuse the call

6. What happens on Accept?

7. What happens on Refuse?