1. Creating Online Tutorials Using Wink: The CARLI Experience
Lorna Engels & E. Paige Weston Library Systems Coordinators
Consortium of Academic & Research Libraries in Illinois, Champaign, IL

2. Why do we need tutorials?
Who/What is CARLI?
Why do we need tutorials?
End Users
Library Staff
Why Wink?

4. Best Practices for Tutorial Creation
Tutorial Creation Resources

7. Tutorial Examples

8. Introduction to Wink

10. Scriptwriting & Storyboarding Creating tutorial demo Hands-on practice

11. Evaluations
What part of the workshop did you find most useful and why?
Best Practices. Actual working with it.
Sample tutorials and talking about what we liked/didn’t like.
Hearing about the Best Practices and trying the program myself.

12. What part of the workshop could have been improved and how?
The initial Wink instruction was too fast.
Scriptwriting needed some directions or guidance. I don’t think anyone was making use of the time.
More time for segment where people are divided into teams, to create a part of a total tutorial!
Serve beer with lunch. No just kidding.

13. What is one thing you will take away from this workshop that you will implement in your library?
Best Practice hints and handouts.
“Yes you can,” just have to practice.
I will be making FAQs and “how too” for staff and faculty use for content management.
Start trying to create one!

14. Other Comments
This was a well-structured and useful workshop with a good blend of theory and practice.
It was hard to follow the Wink tutorial and mimic it at the same time. Overall great though!
Good ideas about how to set up an online tutorial, audience, purpose, visuals/navigation, etc
The handouts look very helpful and appropriate. Thank you!

15. Real life experiences

16. When CARLI staff tried this at home…
Who? SFX administrators as target audience
from very large to very small libraries
experienced administrators and novices
administrators’ administrators

17. When CARLI staff tried this at home…
What? SFX administration as tutorial content material
Infrequent tasks
Routine tasks that are new to the administrator
One-time tasks that libraries will undertake at different times

18. When CARLI staff tried this at home…
Where? Making recorded tutorials available
password security
point of need
indexing as documentation

19. When CARLI staff tried this at home…
How? Things I learned
region size 800 X 550 is about right
when response time is poor, take extra snapshots
smooth cursor motion is slow cursor motion
links to external URL require relaxed Flash security
two thoughts per speech bubble? Probably two tutorials

20. Questions?
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