1. Student Learning Outcomes in Disability Service Practices
Jean Ashmore, AHEAD Representative to CAS
Ann Knettler-Smith, Drexel University
Sally Scott, AHEAD

2. AHEAD Survey on Student Learning Outcomes
Developed to learn about use of (or not) student learning and development outcomes in disability services
To inform AHEAD about same, plus needs for member development
To inform CAS on SLO practices in the disability services realm
Completed in Spring 2016
Total respondents = 472

3. Respondents’ Demographic Information

4. Where is the DS department housed?

5. How familiar are you with the concept of student learning outcomes?

6. How familiar are you with CAS Disability Resources and Services standards and guidelines?

7. How familiar are you with AHEAD Program Standards?

8. Student learning outcomes are currently used in DS

9. Student learning outcomes have been used in DS in the past but not at present

10. Student learning outcomes are used by other campus departments

11. Differences in SLO Use Disability Services Other campus departments
72% report SLOs not used in DS
Other campus departments
72% report SLOs are used in other departments
Implications for disability units
Why such differences in practice?
Does DS, in general, need to begin using SLOs?

12. What prompted DS use of student learning outcomes
What prompted DS use of student learning outcomes? (check all that apply)

13. How were your DS student learning outcomes developed?

14. Who developed your student learning outcomes?

15. Do you assess SLOs in your program?

16. If you assess SLOs, when do you assess them?

17. What purpose do SLOs serve your department? (check all that apply)

18. Examples of SLOs in DS Practice
Students who meet with SS will identify their learning style and strategies to be successful that align with their learning style. 
80% of students who attended monthly meetings with a Disability Services Professional Staff person will demonstrate higher average GPAs and use of services as compared to first-time, first-year students registered with Disability Services who did not meet with a staff person on a monthly basis.

19. Example of SLOs in DS Practice
Describe the process for requesting accommodations: (Collected through Accommodations Conference)
Below - unable to articulate process
Developing- identified two of the following:
send accommodation notice,
schedule a time to meet with instructor,
discuss accommodations with instructor
Meets expectations - includes:
Sending notice via student portal
Scheduling a time to meet with instructor
Discussing accommodations with instructor all steps which include sending no tice via student po rtal, scheduling a tim e to m eet with instructo r,

20. Example of a faculty learning outcome
Faculty demonstrate the ability to: 1. Add an alt tag to an image, 2. Identify principles of Universal Design, 3. Identify design elements in their course that demonstrate Universal Design.

21. Indicate the frequency of assessment or assessment cycle timing for this SLO:
Results indicate SLO assessment cycles to be:
About half assess at the end of each instructional term
About half assess once per year, typically at the end of academic year
Some assess at the conclusion of specific programs or modules, e.g. orientation

22. Would resources from AHEAD on SLOs be useful to you?

23. Please rank the following training options from 1(highest) to 4 (lowest)
Discussion groups
Periodic notices and updates
On-line trainings
Face to face settings (conferences, workshops)
1 (Highest) 7% 19
14.3% 39
50.9%
139
27.8% 76 2
17.9% 47
21.7% 57
28.1% 74
32.3% 85 3
29.8% 78
33.6% 88
14.5% 38
22.1% 58
4 (Lowest)
45.6%
114
30.8% 77
4.8% 12
18.8%

24. AHEAD, next steps on SLOs
Expect AHEAD webinars
Look for SLO/CAS resources at the AHEAD Information Services Portal
Continue learning from CAS experts to inform AHEAD members
Contact Information
Jean Ashmore
Ann Knettler-Smith
Sally Scott