1. Dave Nelson davenelson@vmware.com
The VMware IT Academy: What It Is All About And Advantages To Education
The intent of this presentation is to introduce the audience to virtualization and our academic programs. Depending on what the audience knows or their interest some parts may be skipped.

2. Agenda Introduction Why Virtualization Is Important
VMware’s Education Programs, Value Proposition & Benefits
VMware IT Academy Program, Offerings & Eligibility
Program Costs
Program Success Metrics
Support
Questions
I don’t read these bullets – instead I tell the audience I will be speaking about the history of virtualization and how it benefits users and what we are doing to advantage education. 2 2

3. Why Virtualization Is Important & The VMware IT Academy
Current Economy
Reduces Capital Expenses
Reduces Operational Expenses
Promotes Green IT
Enables “Cloud” Computing
Demand for VMware Certified Professionals
Over 1,500 schools and 10,000 students are using the eLearning part of the IT Academy
Over 400 schools are participating in the Instructor Led part of the IT Academy program and over 3,000 students have been trained and are candidates to become a VMware Certified Professional
The bullets speak for themselves, but I usually emphasize that even in a down economy companies invest in our products even if they don’t invest in other things because they receive almost an instant return on their investment. The other aspect is the new paradigm of Cloud Computing and the future it holds.
The purpose of talking about the pilot schools is to demonstrate the overwhelming adoption and how students are drawn to our courses because they know it will help them get employed.

4. Why Virtualization Is Important Part Two
Tom Silver, senior VP and chief marketing officer for the
technology jobs Web site Dice.com, says that the total job
count for his site was down 12 percent from January 2008
through the first week of November. But for those with
virtualization experience, including both VMware and general
skills, available jobs increased by 43 percent and 37 percent,
respectively.
This is a bit dated now, but still true. The point to make is that VMware and virtualization saves companies $ and the return on investment is almost immediate.
Source:

5. Virtualization: Transformational Change in IT
Decouples software from underlying hardware
Encapsulates Operating Systems and applications into “Virtual Machines”
Everyone in VMware knows this story and you can expound on it as you wish.
A Virtual Machine 5

6. Virtual Infrastructure: Ten Years in the Making
Automated Resource Assurance
Dynamic Balancing
Continuous Optimization
Increased Availability
Automated
Across Applications
On-Demand Capacity
Non-disruptive Scaling
Flexible, Reconfigurable + +
Once you can encapsulate workloads in their entirety
and easily and transparently move these live workloads around without interruption
and then you add:
Dynamic resource optimization to evenly spread the load out across the available hardware
<click>
The ability to automatically restart applications following failures
The ability to add capacity on demand and have it automatically be utilized by the infrastructure
The result is the realization of the Utility Computing vision, the on-demand, always on datacenter.
Virtual infrastructure provides these ground braking capabilities, and based on the wave of customer adoption we have seen so far, Gartner has dubbed virtualization “the most impactful trend in infrastructure and operations through 2010” X

7. Strategic Computing Architecture
One Platform to Solve a Range of Pressing Challenges Across a Range of Environments and Users
Server Consolidation
VMware Infrastructure
Business Continuity
Rapid Provisioning
Enterprise Desktops
Server
Storage
Network
Here I talk about the components of virtualization and how our products span the gamut from server consolidation to serving individual users with products like View.

8. New Software Platform Required
Existing App Loads
Future App Loads
Virtual Datacenter Operating System
An Elastic, Self-managing, Self-healing SW Substrate
This is a place to emphasize how VMware manages high availability by making the hardware independent from the operating systems and applications.
Hardware Pool

9. Evolving to Virtual Datacenter OS
Linux
Windows
Future …
Application vServices
Infrastructure vServices
Availability
Security
Scalability
Virtual Datacenter Operating System
vCompute
vStorage
vNetwork
Make transition from last slide more Obvious with VDC-OS box
Update build with 3 clicks:
1) Light Blue, large box
2) Bottom 3 boxes
3) Top 3 boxes
Datacenter
Infrastructure

10. Evolving to Virtual Datacenter OS
Linux
Windows
Future …
Management vServices
Application vServices
Availability
Security
Scalability
Infrastructure vServices
vCompute
vStorage
vNetwork
Build Bottom section, keep text in green box during transition
Datacenter
Infrastructure

11. Evolving to Virtual Datacenter OS
Linux
Windows
Future …
Management vServices
Application vServices
Availability
Security
Scalability
Infrastructure vServices
Cloud vServices
vCompute
vStorage
vNetwork
Pulled out as we go into it.
POP: Cloud vServices
POP: Off-Premise Cloud
Change title to “Virtual Datacenter OS
Datacenter
Infrastructure
Off-Premise Cloud

12. Who is Using Virtualization?
Study by SMB supplier SpiceWorks: 100,000 companies in over 100 countries
VMware has 80.1% market share
Microsoft has 15.1% market share
Citrix XenServer has 4.1% market share
By Klint Finley / April 1, :00 AM

13. VMware Global Education & Research Programs
Open & Inclusive Collaborative Programs
VMware Academic Program
VMware Labs
VMware IT Academy Program
This is where to tell the story of how we support education. It is not just one program or service, but a set of enabling programs. The Academic program supports collaborative curriculum and software development as well as providing free licenses for teaching and research. GoVirtual is a collaboration website that VMware has developed to allow sharing between education institutions as well as industry. The VMware IT Academy is how we make our training IP available for educational institutions who want to teach using our curriculum.

14. Value Proposition & Goals
Schools – Use of Industry Leading Intellectual Property
Students – Affordable Access To Training & Professional Certification
VMware – Proliferation Of Virtualization Competencies
Goals & Objectives
Drive Collaboration Between Schools & Between Students With Communities
Maximize Awareness and Competencies on Virtualization Products and Technologies
Supply the IT industry a pool of VMware Certified Professionals (VCP)
The message here is that everyone is advantaged. People often find our programs too good to be true and want to know what the ‘catch’ is. We have studied the job market and found that there are many thousands of jobs available that require a VCP credential. The people we train commercially usually already have jobs so we are not filling the gap in the job market. By engaging educational institutions they will graduate students that know and proficient on our technology which will enable employer to hire them and deploy our solutions.

15. VMware IT Academy Program – two levels
VMware has designed a flexible program to allow colleges to provide Virtualization training in multiple formats, learning styles and levels
Higher costs / resources
Instructor Led Training
(VMware Certification courses)
Academy members do not require any certified trainers
Low / No ICT hardware requirement
Can be included into existing courses or used for self study
Academy members require VMware certified Instructor to teach certified courses
Specified ICT hardware requirement
Minimum course content and hours required for student certification
eLearning courses
Low start up costs / resources
Entry level
capabilities
Higher level of certification
College / Institute Capabilities & Competency

16. VMware IT Academy eLearning Offerings
Infrastructure Virtualization
VMware vSphere Fundamentals 4.1
VMware vSphere: What's New in vSphere 4
VMware ESXi: Administration
Transition to ESXi Essentials
Virtualization Management
VMware vCenter CapacityIQ Fundamentals
VMware vCloud Director Fundamentals
VMware vCenter Lab Manager 4.0 Fundamentals
VMware vCenter Chargeback Fundamentals
VMware vCenter AppSpeed Fundamentals
VMware Capacity Planner 2.7
Confidential

17. VMware IT Academy eLearning Offerings
Security
VMware vShield App Fundamentals
VMware vShield Edge Fundamentals
Business Continuity
Site Recovery Manager (SRM) 4.1 Fundamentals
DRBC Design - Disaster Recovery and Business Continuity
Confidential

18. VMware IT Academy eLearning Offerings
End User Computing
VMware Workstation 7: Fundamentals
VMware Workstation 7: Advanced
VMware Workstation 6: Mastery
VMware Fusion 3
VMware View 4.5 Fundamentals
What is New in VMware View 4.5
VMware ThinApp Fundamentals
Confidential

19. VMware IT Academy Instructor Led Offerings
Instructor Led Courses:
VMware vSphere 4: Overview
VMware vSphere: Skills for Operators
VMware vSphere 4: What's New
VMware vSphere: What's New Japanese
VMware vSphere 4: Manage Availability
VMware vSphere 4: Manage Scalability
VMware vSphere 4: Manage for Performance
VMware vSphere: Design Workshop
VMware vSphere: Design Workshop Chinese
VMware vSphere: Design Workshop Japanese
Using VMware vCenter Lab Manager
VMware vSphere 4: Troubleshooting
VMware vSphere 4: Troubleshooting Chinese
VMware vSphere 4: Troubleshooting Japanese
VMware vSphere 4: Install, Configure, Manage
VMware vSphere 4.1: Install, Configure, Manage
VMware vSphere 4: Manage and Design for Security
We offer a ‘superset’ of ILT courses. The reason for this is that IT Academy students don’t always have the background necessary to immediately take a course that leads to certification. Sometimes it is best to deliver the Overview course and Workstation course to familiarize them with the technology. I also tell them that the may make up their own syllabus and mix and match different ILT courses as well as eLearning. We respect our IT Academy schools as educational professionals and don’t tell them how to teach. What we do is to help them acquire the necessary knowledge about VMware and virtualization to make them effective in teaching about it.

20. VMware IT Academy Instructor Led Offerings
Instructor Led Courses Continued:
VMware vSphere: Transition to ESXi
VMware vSphere 4: Fast Track
VMware vSphere 4: Install, Configure, Manage Chinese
VMware View: Design Best Practices
VMware vSphere: Automation with vSphere PowerCLI
VMware vSphere 4: Install, Configure, Manage - Japanese
VMware View: Install, Configure, Manage
Application Virtualization with VMware ThinApp
VMware Infrastructure 3: Overview
VMware Infrastructure 3: Skills for Operators
VMware Infrastructure 3: Deploy, Secure and Analyze
VMware Infrastructure 3: Install and Configure
VMware Infrastructure 3: Install and Configure - Chinese
VMware Infrastructure 3: Install and Configure - Japanese
VMware Workstation 6.5
We offer a ‘superset’ of ILT courses. The reason for this is that IT Academy students don’t always have the background necessary to immediately take a course that leads to certification. Sometimes it is best to deliver the Overview course and Workstation course to familiarize them with the technology. I also tell them that the may make up their own syllabus and mix and match different ILT courses as well as eLearning. We respect our IT Academy schools as educational professionals and don’t tell them how to teach. What we do is to help them acquire the necessary knowledge about VMware and virtualization to make them effective in teaching about it.

21. Spring Source Instructor Led Offerings
Core Spring v3
Rich Web Applications with Spring
Enterprise Integration with Spring
Confidential

22. Eligibility for VMware IT Academy Program
VMware Academy program open to Accredited, degree & diploma granting higher education institutions worldwide offering 2- or 4- year college programs are eligible to participate in the program
Technical schools offering accredited degrees through distance education programs are also eligible to participate in the program
No minimum course enrollment commitment (i.e. Academy members can scale classes as the markets and opportunity demand)
The point here is that the entry requirements are not tough. We only want to exclude commercial training companies who would go head to head with our commercial training. The only requirements are that the instructors obtain their VCP certification with equivalent scores to our instructors and that they teach according to the academic calendar i.e. not in a week or less like we do commercially.

23. Program Costs
No cost to Join. A simple registration form submitted for approval.
Student course kits purchased directly from VMware’s print vendor to leverage VMware’s price point based on quantity & scale. Student kits should cost less than $50 USD including tax & shipping when ordering in quantity 10 or more.
IT Academy partners can purchase certification vouchers directly from VMware’s certification testing delivery partner (Pearson VUE) at a discounted rate of 70% off commercial cost.
IT Academy partners receive eLearning courses to use at “No Charge” to supplement instructor led courses or for reference for any courses desired.
We give schools everything they need except the hardware – after all we are a software Company. Schools get our economy of scale which enables them to purchase books directly from our print vendor at about 1/3rd of what it would cost from a normal publisher and certifications directly from Pearson VUE.
Note: eLearning courses do not satisfy the prerequisite for the VMware VCP Certification.
The cost of printing, shipping and taxes will vary by region as will the cost of certification test delivery.

24. VMware IT Academy - Support
Administrative Support:
Program Manager
Operations
myLearn LMS for Class, Student, Certification Vouchers & Evaluations
Technical Support - VMware Forum:
Mentoring via WebEx with Playback
Course Materials – Gilmore – Dedicated School Storefront
Certification – Pearson VUE – Redeemable Discount Vouchers
Hardware – Recommendations on either physical servers or virtual via NETLAB+ from NDG
We provide train-the-trainer eLearning, provide a mentor to guide them, give their instructors a free exam voucher so that they can get their VCP credential, give them access to the private instructor VMTN pages and VATC portal so they have everything our commercial instructors have to make them successful.

25. VMware IT Academy Program Success Metrics
# of students participating over time
# of students completing certifications over time
Quality Ratings ≥ Commercial Scores as measured by student feedback scores
Academy members and student direct program feedback
VMware will measure academy program members success using the metrics above. These inputs will be used to determine further program enhancements and future program direction
This is how we keep score and let’s them know that their success is our success and how we measure the program. It also conveys that we are serious.

26. NETLAB+ Concept
Network Development Group Inc.

27. NETLAB+ Deployments NETLAB+ Location Multiple NETLAB+ Location/City
Network Development Group Inc.

28. Cisco Networking Academy
Network Development Group Inc.

29. Example Topology for Cisco Courses
CCNP
CCNA Security
CCNA Exploration 2
CCNA Exploration 3
CCNA Exploration 4
CCNA Discovery 2
CCNA Discovery 3
CCNA Discovery 4
Network Development Group Inc.

30. NDG is Developing Supplemental VoIP Labs
CCNA Voice
CVOICE
Professional-Level Certification for Cisco Voice Technologies. Part of CCNP Voice Track
Entry-Level Certification for Cisco Voice Technologies
Description
Official Cert
Guide

31. VMware IT Academy - ICM
Network Development Group Inc.

32. ICM Student Interface
Network Development Group Inc.

33. EMC – Feasibility Study
Network Development Group Inc.

34. Questions
If they have questions you can’t answer – jot them down and send them to me or have them send them to me.

35. Additional Information
Backup Slides
Additional Information
I would not advise using these as the audience could get lost.

36. Additional Information - Agenda
ILT Equipment requirements overview
VMware Certified Instructor requirements
Pearson VUE Testing Center Overview
VMware Certified Professional (VCP) Overview

37. Server, Storage & Network Infrastructure
Server Requirements:
A VMware certified x86 (Intel Xeon or AMD Opteron) based 64bit server with 2GB RAM or more (4 or 8 GB recommeded), 36GB local disk storage (72GB or more recommended) & DVD ROM & access to Keyboard, mouse & monitor capabilities (see & )
A minimum of 3 x 1Gbit NIC interface cards ( see supported NIC models )
A minimum of 1 VMware supported Fibre Channel adapter per server (

38. Server, Storage & Network Infrastructure
Storage Requirements:
1 x shared NAS device listed on the VMware SAN compatibility guide (see or use of a customised NFS server
1 x Fibre Channel switch & Storage Area Network (on VMware certified device list – see This array must be capable of having a minimum of 3 dedicated LUNs (10GB each) for each server & 2 shared LUNs 100GB each for use by all servers.
Sufficient Fibre Channel switches to connect the servers to the storage array.

39. Server, Storage & Network Infrastructure
Network Requirements:
All student & server networking components should be 1 Gbps network connected and appropriate network isolation should be in place (i.e. ESX server management & training network separated from academy production network)
NAS / IP Storage device should be connected to the ESX server management network
Static IP address allocation scheme for specific components (4 per server recommended) & DHCP addressing capabilities to cater for up to 10 IP addresses per physical ESX host for virtual machines created during the class exercises)
Virtual Center Server Requirements:
Sufficient hardware (virtual or physical) to run a Windows 2003 Virtual Machine per ESX server within the classroom environment. VMware recommends these Virtual Center servers be run as VMs on top of a common ESX host within the training environment.

40. Server, Storage & Network Infrastructure
Classroom Computer Requirements:
Standard x86 PCs with Intel or AMD processors (500 Mhz or better recommended) capable of running Windows XP Pro or Windows Server 2003 with 512MB RAM or more recommended) with keyboard, mouse & monitor. Computers must be capable of running VMware Virtual Infrastructure Client (with .NET framework 1.1 or higher installed).
Computers should be setup in as standard a manner as possible and allow access to external websites for students and instructors.
Access to training environment can be provided by remote capability. For this VMware recommends use of VMware’s secure Virtual Desktop Infrastructure capability through VMware View 3 capability.

41. Example ILT Infrastructure Requirements - Diagram
Academy Members are responsible for design and build of their own training environments and ensuring proper capabilities according to VAP agreement
Example Only:
This diagram is a pictorial example of the infrastructure setup required to run the ILT courses. Please refer to the detailed specifications and configurations found in VMware Academy Program agreement.
Example Only: For a class of 16 concurrent students, minimum recommendations are for:
8 – student ESX hosts
1 - infrastructure ESX host
1 – FC shared SAN
1 – NAS shared storage
Appropriate network switches & connectivity
16 – student classroom computers
1 – instructor classroom computer

42. Virtual Labs via NETLAB+ from NDG
NETLAB+ Support of the VMware IT Academy Program®
Confidential

43. VMware IT Academy Instructor Requirements
For each certified course, a VMware IT Academy Instructor needs to:
Attend and actively participate in the specified course & any pre-requisite courses. This requirement can also be met by attending a Live On Line qualifying course, viewing a recorded Live On Line course and providing screen shots of completed labs either using the schools hardware or NDG’s virtual lab support that they make available for IT Academy instructor candidates for completing the lab requirement.
Pass the associated VMware authorized exam with an instructor pass mark of 350 on the VCP 4 exam (higher than the standard student pass mark of 300)

44. World’s Largest Test Center Network
5,000+ test centers in162 countries
Page 44 44