1. An update on UK Public Sector network procurement
Ieuan Trigger
Networks Category Director – Crown Commercial Service
6th October 2016
February 2016

2. Technology & Government
Government Today
Complex – Technology, Process, speed of change
Fragmented – 25 Departments, 300+ ALB;s Government bodies in the UK – no standardisation
Citizen - wants a seamless government, but to protect their data
Transparent – FOI,
Priorities – changing with Ministers
Enabling UK Plc. growth – SME, UKT&I, Superfast Britain, Regional agenda, Critical National Infrastructure, Automated Cars
Austerity - £50bn p.a. deficit
Culture – Service & risk adverse,
Technology Strategy – Digital by default (GDS)
Government Technology needs to do all this & deliver value for the tax payer 2

3. We want to help our customers save £2 billion between 2016 and 2020
Introducing the Crown Commercial Service
We’re one of the biggest public procurement organisations in Europe.
We help organisations across the whole of the public sector find the right commercial solutions for around £12 billion of spend on common goods and services each year.
We lead on developing and implementing the UK’s public sector procurement policy and delivering government’s commercial policy priorities.
We’re an executive agency of the Cabinet Office and part of the Government Commercial Function.
commercial expertise
great value deals
significant savings
60% SME suppliers
bulk buying power
We want to help our customers save £2 billion between 2016 and 2020
June 2016

4. Who does CCS work with? Part of Government Commercial Function GCF
Complex Transactions
Suppliers & Markets Partnerships – Crown Reps
Commercial Capability
Commercial Standards/Best
Practice / Assurance / Controls
25 Government Departments
The landscape in which we operate includes the following customers:
Government Departments – we are part of the Cabinet Office
NHS Trusts
Local Authorities
The Emergency Services
Schools, Colleges and Universities
Charities and other Third Sector Organisations
Wider Public Sector
Health
Education
Local Government
Emergency Services
Charities / Third Sector

5. CCS priorities for 2016/17
Delivering policy commitments: SMEs, prompt payment, growth and transparency
Collaboration with buying organisations to leverage skills, resources and aggregation opportunities
Establishing self evident competitive deals meeting needs of all customers
Becoming the provider of choice in the public sector for common goods and services
Building our capability transforming our business and operations to be world class
Improving access to our deals, being simple and easy to do business with - increasingly through digital means
Long-term aspiration: suppliers choose to work with the public sector and give us preferred customer status

6. CCS Transformed Operating Model
CCS Technology
Procurement Operations
Sourcing
Policy UK policy, Small Business, Dispute and Policy implementation
WPS
- Health
- Education
- Local Government
- Buying Organisations
Buildings
Category
- Construction
- Workplace
Energy
People
Category
- Health
- Outsourced services
- Recruitment
- Advisory services
Corporate
Category
- Financial Services
- Fleet
- Marketing & Comms
- Travel
- ICM
Technology
Category
- Cloud & Digital
- Networks
- Software Licensing
- Tech Products
CG Account Management
Buildings Pillar
- Commercial Agreements
- Framework
People Pillar
- Commercial Agreements
- Framework call offs
Corporate Pillar
- Commercial Agreements
- Framework call offs
Technology Pillar
- Commercial Agreements
- Framework call offs
Customer Services Self-serve web Assisted web-chat st Line Tel nd Line Tel
Sourcing:
Turning strategic category plans into commercial deals
Tender development, evaluation and award
Service operations:
Framework call-offs: advice and guidance
Sub-OJEU procurements
Category services:
Supplier and framework management
eAuction and aggregation programme
HR Business Services Strategic Programmes Finance, Estates & Governance
- Business policy Marketing & Communications Crown Marketplace Estates
- Operations Technology Commercial Accelerator Governance
- Change & transformation Finance
- Data insight & resource planning Reporting & Supplier Assurance
- Strategy & Business Planning
Policy - Translating EU regulation into the UK Public Sector – 30% SME by 2020, PP
Category - Leading the Government commercial approach to common goods and services
Operations – Delivering procurement activities for common goods and services.

7. £521m commercial benefits and savings for customers including:
CCS numbers for 2015/16
£521m commercial benefits and savings for customers including:
£138m for the wider public sector (excluding NHS)
£101m for NHS customers
£12.8bn public sector spend on common goods and services through CCS
17,000 customer organisations
5,000 suppliers (c.60% SMEs)

8. CCS Procurement Lifecycle
CCS Technology
Set up Frameworks
Support in designing procurements
Help of Procuremet Lifecycle, I’ll explain that in another way….
Total Procurement lifecycle
CCS - historical efforts and energies - focussed purely on the middle part of the process - the sourcing process itself
New focuse on the Value Creation activities - pre-market engagemetn and post contract
Department & WPS Commercial & Procurement – lead
CCS Support via Aggregation of demand, TEM, CAP, Software Audit etc.

9. Tech Products & Services £1bn Software Licensing £0.6bn
2015/16
Spend: £2.8bn
Savings: £220m
Tech Products & Services £1bn
End user hardware
Infrastructure hardware
Software licences
Related services
Cloud & Digital £0.6bn
Cloud
Digital Outcomes & Specialists
Cyber Security
Network Services £0.6bn
Telecoms
Mobile phones and connectivity
Wide Area Network (WAN)
Associated services
Software Licensing £0.6bn
Software MOUs
Software licensing audit challenges
Software estate overviews

10. Networks Team Structure
Ieuan Trigger
Networks Category Director
DCMS
Audit, Aggregation & Benchmarking
Lisa Stubbs
Capacity Audit
Telecoms Expense Management
Historic Billing Audit & Benchmarking
Paul Weiser & Hayley Wilson
Aggregation Telephony (SIP) & Mobile
Category Services Team
Kevin Todd (5)
Ian Charvill
30 – Tier 2 & 3suppliers
Sonya Watts
30 - Tier 2 & 3 suppliers
John McCourt
4 – Tier1 suppliers
Legacy Framework Migration Team
Susan Forster
Contract Formation
FCO
Tony Brown
DCLG & Local Government
Mobile, GCN, SRM & SME lead
Helen Thurston +1 tbc
Contract Process Lead
PSBO & Devolved
Suppliers - TBC
Katharine Cable
DH & DfE; WPS – Health & Education
Marketing
Jammar Prince
BEIS, DFT, DWP, DFiD
Transport & Police
TBC
Complex & Security
Amanda Butterworth
MOD
Ralph Hegarty
CO, HO, PMO, DEFRA, HMRC/HMT,, MoJ, PMO, Criminal Justice
WAN
Tim Orton
Technical Lead
Telephony
In life Contract Management
Contracting
Planning

11. CCS Framework
Network Services – Direct Award; Further Competition & General Further Competition

12. Network Services - Category
RM1045 Lot
Sub-category
Key Applications 1
Data Access
A range of connectivity services, enabling Site-to-Site or Site-to-cloud interconnectivity and the provision of end-to-end data access services 2
Local Connectivity Services
Local connectivity services, constrained to a single site, enabling a user to consume a locally hosted service 3
Traditional Telephony Services
Voice services enabling a Customer’s local traditional (i.e. non-IP) equipment to be connected to the PSTN to make and receive telephone calls. 4
Inbound Telephony Services
Inbound call management services (e.g. Non-Geographic Number) 5
IP Telephony Solutions
End-to-end IP (Internet-Protocol) telephony services with the ability to connect the telephony service to the PSTN to make and receive telephone calls. 6
Mobile Voice & Data Services
Mobile voice and/or data services 7
Paging Services
Tone, numeric and word paging 8
Video Conferencing
Traditional and IP based conferencing services 9
Audio Conferencing
Audio-conferencing services 10
Integrated Communications
Both unified communications solutions and integration services
Separate
Managed Services
Secure managed services
New
Contact Centre Infrastructure Services
Call/Contact Centre Services: including supply, installation, maintenance, technical architecture and system design, project management, and support as equipment, commodity and managed service.

13. Spend via CCS Frameworks
Network Services Activities
Total spend - £634m
Central Government - £295m
Wider Public Sector - £338m
Increase spend via CCS Frameworks
Direct CG customer focus
HSCN delivery
Framework spend
PSN Connectivity & Services - £286.3
Mobile Solutions ii - £88.9m
Telecoms Networks - £60.3m
Specialist Solutions - £47.1m
GSI - £20.5m
MTCF - £14.3m
Managed - £5.5m
Network Services - £5.3m
Telephony Services - £4.0m
GTC – sub 2k
Planned activities
Legacy transformation inc. GCN
Network Services 2 & G-Cloud
WPS sector strategies
Pipeline creation
Future of PSN
TEM service
Crown Market Place – replace Basware

14. The Future of CCS - The Crown Marketplace
Transforming public sector procurement by simplifying and improving the buying process
Connecting buyers and suppliers
Supports government’s commitment to drive a third of business through SMEs by 2020
Supports our commitment to wider public sector customers
Functionalities will include catalogues, aggregation, guided matches and structured dialogue
June 2016

15. CCS asks of Innopsis Improved working between CCS & Innopsis
Regular activity reviews – open and competition
Help make the government market work
Strategic road map & thought leadership
Technical discussions – GDS
Innopsis to attract all Network providers
Make it easier to do business with together

16. CCS Network Suppliers