1. Building Coordinators Luncheon
April 14, 2017
Fetzer Center

2. Agenda Welcome – Pete Strazdas and Jan Van Der Kley Lunch
Introductions of new building coordinators
Topics for discussion
Handling of Lactation Needs of Staff and Students
Building Coordinators Functions
Tools for success
Level of Service Expectations
FM Services for Events
Q & A
Raffle drawing

3. New Building Coordinators
Introduction of
New Building Coordinators

4. Handling of Lactation Needs of Staff and Students
Jessica Swartz
Legal Affairs and
Assistant General Counsel

5. Building Coordinator Functions
Primary focus is to serve as liaison between facilities management, public safety and other University departments when coordinating maintenance, repairs, and other activities related to assigned building

6. Building Coordinator Functions
Fielding requests for maintenance and repairs
Assisting in preparation and approval of building heating, ventilation and cooling schedules
Work with other campus departments affecting building usage in order to accommodate specific needs for special programs and events

7. Building Coordinator Functions
Maintaining open communications with their assigned maintenance and building custodial supervisors
Works together with FM to enforce building projects are performed according to University policies and in conjunction with the collective bargaining agreement
Works directly with Public Safety in matters of safety and security for their building

8. Building Coordinator Functions
Makes sure that faculty/staff have appropriate access to their office and/or classrooms
Assists in preparation and approval of the building locking and unlocking schedule
Establishes a notification procedure for building occupants regarding critical situations that could affect the health and safety of the building occupants

9. Building Coordinator Functions
Assists Environmental Health and Safety with remediating building safety violations
Disseminates information to building occupants related to energy conservation initiatives/programs, recycling efforts, emergency preparedness and safety guidelines, routine building issues such as fire alarm testing, water shutdowns, elevator repairs, etc.

10. Building Coordinator Functions
Notify the Office of the Associate Vice President for FM in writing of any changes with your contact information or departure from current position to ensure we have up-to-date and accurate information

11. Tools for Success Visit http://www.fm.wmich.edu/go/bc
Building Coordinator Functions
Bronco Fix-it Request
Bronco Project Request
Sign Shop Request
About Facilities Management Services
Lists and Reports
Building Coordinators List and s
Automated External Defibrillator Information
Other services and documents

12. Tools for Success Visit http://www.wmich.edu/maps/printables.php
Construction Map: shows 2017 summer construction projects for main campus

13. Tools for Success
Create an orientation packet for new building coordinators
Volunteers to assist Kim Hunt, Executive Assistant and Rebecca Bruystens, Service Center Representative to identify and develop materials
Open dialog - identifying ways facilities management can assist you with your building coordinator role

14. Level of Service Expectations
Please visit:
Facilities management service units have created their specific level of service for their facility discipline
Each unit and their team members hold themselves accountable to meet or exceed these expectations

15. Level of Service Expectations
When our staff falls short of this expectation, we must recognize it and improve. Please inform us when we have not met these expectations
When customers want a higher level of service, we can offer it when provided additional resources

17. Facilities Management
Services for Events

18. Common Questions Who do I contact?
How do I request service for an event?
Why use the event request form?
Who pays and when?

19. FM Services for Events Who do I contact? Gloria Johnson
Facilities Management Events Coordinator
Tel:

20. FM Services for Events How do I request service for an event?
Visit:
Or the building coordinators home page:

22. FM Services for Events Why use the event request form?
Helps determine required level of support
Provides contact information for responsible parties
Helps to ensure a successful outcome for the event

23. FM Services for Events Who pays and when?
If the event results in additional cleaning or maintenance above normal activities, then additional financial resources should be provided.
When customers want a higher level of service, we can offer it when provided additional resources.

24. Answers to your questions

25. THANK YOU!