2. Best practices of inclusiveness, migration and refugee housing.
How do we jointly work on inclusion and a better place for all vulnerable people in European cities ?
Two networks of practioners from the social housing sector shake hands and show how we do that !

3. EFL European Federation for Living and EURHONET
Facts:
Eurhonet: 36 members, social/public housing organisations, 5 countries
EFL: 22 housing organsiations, 6 scientific members, 16 private partners, 9 countries
EFL European Federation for Living and EURHONET
Two closely related network organisations in social housing.
Our goals:
1.Learning from each other in an international context
2. Innovation through cooperation and exchange
3. Practising of learned lessons
4. Improving the social housing sector and it’s players
Work together on better chances for vulnerable people !

4. Topic Group Social Domain and Integration
Established as joint group in 2010
Composed by professionals from social housing providers
Experts in Social Management
Cooperates with International Union of Tenants (IUT)
Real European in number of countries:
Denmark
England
Germany
Finland
France
Italy
Netherlands
Scotland
Sweden

5. What have we done ? IMPROVING SOCIAL QUALITY URBAN AREAS
We focus on urgent social challenges in our sector
We developed a toolbox with instruments to support to HO’s
We make use of best practices from Europe
Members can make use of measurement instruments:
Social Return on Investments (alternative to ROI)
We developed strategies : The Neighborhood Approach
We share methods that work !
And some of these ideas are rewarded
by Europe.
ERHIN (*)Awards for EFL and
Eurhonet Housing Associations
ERHIN:European Responsible Housing
Integrated Neighborhood Approach based on results
Neighborhood Analysis Tool
Interventions
+ Measurement
(SROI)
Best Practise
Bolzano
Best Practise
London
Best Practise
Paris
Best Practise
Berlin
Best Practise
Amsterdam

6. Example Best Practices
Glasgow
- Used methodology:
SROI: Social Return on Investments:
Based on facts and monitarisation of social effects investment in communities.
Costs and Revenues.
What we learned :
Systematic appraoch
Value of measuring concrete effects
Examples of projects:
Fighting fuel poverty with 6 fte energy advisors
Job provision via contracted building companies
Apprenticeship and training young people
Fighting Food Poverty by providing meals (deal with supermarkets)
Click & Connect: Free internet and courses, given by youth
Recycle furniture : free for low income people

7. Example Best Practices
PARIS
CSR Approach
CSR Certification
Language courses
Prevention of Social Segregation: common rooms for tenants: library, study rooms, PC’s
130 premises for local associations
Reducing rental charges
Active removal of tenants who show anti social behaviour

8. Refugee Housing and Integration:
How do we handle this topic ?
1. Survey EFL/ EURHONET members: find out differences and similarities
Legal situation per country
Obligations and tasks social housing providers
Housing delivery model
Own practices (staff) and activities in this field
2 . Learn and share about :
Housing provision
Yes/ no clustering in urban areas (segregation vs inclusion)
Self support vs government/ other stakeholders
Integration in neigborhoods
Welcoming newcomers
Leading to work…
3. Joint toolbox : solutions and best practices
 Online platform development EFL/ EURHONET
You will learn much more from our next presenters !

9. Program this afternoon
Mixed housing example – Elzenhage (EH)
  Assisting refugees into employment
Bo-Vest Copenhagen, Denmark
Gewobag Berlin ,Germany,
 Volunteering
Helsingborgshem Helsingborg, Sweden
Dogewo Dortmund, Germany
      Question and answers,
       Introduction to the excursion
End of the meeting
15.15 Bus leaves to Amsterdam Oost

10. Our Websites