1. Product Maintenance
Brian Russell

2. Exam expectations
Issues associated with product maintenance and storage are often tested in the written paper.

3. Product maintenance Urrrrrgh!
Ever bought an electrical product and discovered that it needs batteries once you get home?
Ever bought a product then discovered that it is cheaper to replace than repair?
Ever bought a food product to find it is out of date?
Urrrrrgh!

4. Product maintenance
Many products have a life expectancy based on some degree of maintenance. One example of this would be the personal stereo.
The batteries will need to be changed regularly and it is important that access is easy but secure.

5. Servicing
More complex products such as automobiles have very detailed maintenance schedules.
Records are kept so that the manufacturer’s warranty is valid. Only authorised garages can carry out the maintenance during the warranty period.

6. Servicing
Some products display signs to indicate when servicing is due
This is particularly common in automobiles

7. Storage and handling
There are lots of symbols found on products and their packaging to advise on storage and handling

8. Food products
Food products often have a lifespan written into their specification and have specific storage requirements.
‘Use by ...’ or ‘best before end ...’ dates are found on most food products.
There is a safety margin built into the specification to ensure that the product is fit to eat.

9. Care labels
Clothing manufacturers have agreed an international code to assist with product maintenance.
Care labels are an essential part of many textile products.

10. Maintenance Issues
The following slides show just a few products which require regular maintenance to keep them working at their best. Perhaps you can think of others?

11. Maintenance Issues Virus Scan Disk clean
Clean inside mouse (if ball type)
Wipe monitor and casing
Defragmentation
Back-up data
Delete unwanted files
Install updates

12. Maintenance Issues Tyre pressure checks Oil chain/adjust
Adjust and oil bearings
Replace batteries in lights
Gear change oil/adjust
Brake wear/adjustment
Tyre wear/replacement

13. Maintenance Issues Check/replace wheels Replace steering rubbers
Replace gripper strip
Check/replace wheels
Replace steering rubbers
Oil bearings

14. Maintenance Issues Wash/clean Remove stones from grip Deodorise
Replace laces
Replace inner sole

15. Maintenance Issues Wash/dry clean Condition Iron/press
Check seams/hems
Replace buttons/zips

16. Maintenance Issues Recharge battery Update phone numbers
Delete messages
Clean/replace cover

17. Maintenance Issues Wash/clean Change/top up oil Re-fuel
Check tyre wear/pressure
Check/replace light bulbs
Charge battery
Check steering
Check/replace brake pads

18. Maintenance Issues Empty dust container Clear blockages in pipes
De-fluff brushes
Clean/replace filters
Check/replace drive belt

19. Maintenance Issues Clean/sterilise Defrost Clear outdated food
Check/replace seals
Check/replace light bulb