1. IGG Agenda 10th April 2013 Minutes from Previous IGG Meeting
14:00 – 14:05
Review of Action Items
14:05 – 14:15
Discussion regarding Chapter 2 of Energy (Miscellaneous Provisions) Act 2012
14:15 – 14:30
CER Update
14:30 – 14:45
Gemserv Update
14:45 – 15:00
MRSO Update
15:00 – 15:15
ESB Networks Update
15:15 – 15:35
Retail Market Design Service Update
15:35 – 15:45
AOB
15:45 – 15:55
Next Steps
15:55 – 16:00
10th April 2013

2. Minutes from IGG meeting
13th February 2013
For approval today
10th April 2013

3. IGG Action Items Updated IGG Action List issued in advance of meeting
Actions closed since last IGG meeting: 3
IGG Actions carried forward: 7
10th April 2013

4. IGG Actions Carried Forward
10th April 2013

5. ENERGY (MISCELLANEOUS PROVISIONS) ACT 2012
Supplier’s Viewpoint on above Act
Effective system in NI where warrants are obtained and thereby access to meters where offences are being committed
Act Chapter 2 – The Theft of Electricity and Gas and deemed contracts
Provisions for each of the DSO, TSO and CER to appoint an authorised officer who may by law enter land or premises to search, inspect, seize and obtain assistance as appropriate.
Also provisions regarding the issuance of warrants where necessary
Electricity and gas customers have no legal excuse or claim of legal right to use electricity or gas without paying for use.  Using electricity or gas without paying for use is dishonest.  A person who dishonestly uses electricity or gas commits an offence.
Where there is suspicion with reasonable cause that an offence has been or is being committed then Chapter 2 Section 16 (3) of Energy (Miscellaneous Provisions) Act 2012 provides for an Authorised Officers to enter the premises, search the premises and bring a registered electrical contractor/registered gas installer/expert to the premises.  Where the premises is a dwelling a warrant can be sought (Chapter 2 Section 16 (5)(b).
The legislation exists but is not being used completely.  A practical approach and structured processes (to make effective use of the law) should be considered and discussed among industry participants.
10th April 2013

6. ENERGY (MISCELLANEOUS PROVISIONS) ACT 2012
ESB Networks Legal Advice
No basis under this legislation or any other legislation giving ESB powers to seek a warrant where access has been refused to carry out routine work e.g. where the premises was LTNA with no access to de-energise and the customer had vacated the site.
General right of entry to disconnect supply when lawfully entitled to do so is contained in Section 108 of the Electricity Supply Act 1927.
Cost of bringing such an application approx. €30,000 - €50,000
10th April 2013

7. Industry Governance Group 10 April 2013
CER Update
Industry Governance Group
10 April 2013

8. CER Update Recent Publications Retail Markets Report Q3 2012
Review of the Non Daily Metered Retail Gas Market
Forthcoming Publications
Debt Flagging Review
Deemed Contracts
Debt Transfer
Smart Metering Programme Update
Revised workshop schedule, which has been circulated to your smart metering representatives.
No change to planned end dates for decision paper.
Upcoming meetings:
Working Group Tuesday 16th April
Steering Group Tuesday 23rd April 8 8

9. Retail Market Assurance Services for the Irish Electricity Market
Peter Varley, Ben Coates
IGG 10th April 2013

10. Assurance Activity Update
Supplier Assurance
One Small Supplier seeking approval as a Large Supplier
One new Large Supplier
Both have successsfully completed IPTs
Assurance Products
IPT scenario drafting to create a generally applicable set, Pre- pay scenarios still to be dratfted.
10th April 2013

11. Assurance Activity Update
Market Design Release (October 2013)
Approach has been defined
PQ, Site visit (ESB Networks only), IPT
Looking for approval
Dates
Participant Questionnaire issued
2nd August 2013
Participant Questionnaire returned
23rd August 2013
Site visit to ESB Networks
During period 23rd August – 6th September 2013
Inter-Participant Testing Window
9th – 27th September 2013
Gemserv report to CER
4th October
CER Go/No-Go decision
11th October
Cut-over
Weekend of 19th & 20th October
10th April 2013

12. Assurance Activity Update
Market Design Release (October 2013)
IPTs
22 scenarios defined
Each participant will be allocated a subset of scenarios to execute
Expecting 5 or 6 scenarios per participant
ESBN will take part in every scenario
Small suppliers may opt in to IPT
10th April 2013

13. ESB Networks Site Visit
Messaging Issues Resolution
Review of:
root cause analysis
remedial action plan
nature and impact of Hub changes
testing methodology for Hub changes
Need for archiving tools for both Hub and EMMA
Need for resilience to EMMA going off-line
Outline of Project Plan to October Release
10th April 2013

14. Post Implementation Review
Feedback overview
Completely Dissatisfied
Mostly Dissatisfied
Neither Satisfied nor Dissatisfied
Mostly Satisfied
Completely Satisfied
Overall Implementation 0%
25%
50%
Planning for Implementation
38%
63%
Information and Support 1% 3%
17%
64%
15%
Technical Questionnaire
13%
IPT Execution
28%
47%
10th April 2013

15. Post Implementation Review
10th April 2013

16. Post Implementation Review
10th April 2013

17. Post Implementation Review
10th April 2013 17

18. Post Implementation Review
10th April 2013

19. Post Implementation Review
10th April 2013

20. Post Implementation Review Response Summary
More in-depth message testing for major updates
Improved communication of timelines and project plans
Improved supplier input for Go-Live date agreement
Improved communication of project status
Improved communication of nature and status of material system faults
10th April 2013

21. Questions & Discussion

22. MRSO Update
Gerry Halligan
10 April 2013
10th April 2013

23. 10th April 2013

24. 10th April 2013

25. COS In-Progress 8th April 2013 – 9,363
Reviewed Monthly
Suppliers notified of individual switches outstanding and reason
Switch outstanding for Energisation or Token Meter Removal will not time-out
Contact Customer or submit cancellation
23 Switches held due to an existing Open Service Order
Oct 12 1
Nov 12
Dec 12
Jan 13 7
10th April 2013

26. COS and CoLE Month Explicit CoLE Inferred CoLE Total CoLE Total 010
Jan 13
4,964
4,705
9,669
22,930
22%
42%
Feb 13
4,077
5,325
9,402
24,475
17%
38%
Mar 13
4,050
5,651
9,701
26,327
15%
37%
10th April 2013

27. 10th April 2013

28. Debt Flagging Jan-13 Feb-13 Mar-13 Total MPRNs Received 478 696 799
Jan-13
Feb-13
Mar-13
Total MPRNs Received
478
696
799
Total Inferred CoLEs Returned to Outgoing Supplier
121
236
293
Returned for other reason to Outgoing supplier (Invalid MPRN, Switch Completed, Explicit CoLE) 30 59 46
Valid Debt Flags issued to Gaining supplier
327
401
460
Total Cancelled 96 89
Valid Debt Flags as % of total COS
1.8%
2.0%
10th April 2013

29. 10th April 2013

30. 10th April 2013

31. 10th April 2013

32. Uncontactable by phone Written communication
Objections
Jan-12
Feb-13
Mar-13
No. of Objections 34 36 38
Cancellations from Objections 21 28 29
Objection s to MRSO 4 7
Reasons:
Uncontactable by phone -
Written communication 1
COS Confirmed 3 6
Other 
Escalation s 2
10th April 2013

33. Meter Stats PPMs installed since go live – 21,169
Token meters installed – 18,476
10th April 2013

34. October 2013 Market Release
T O’Neill, ESBN
IGG 10th April 2013
10th April 2013

35. Design Clarifications
Topic
Description
Clarification Document
MCR1111
Debt Flagging
MCR1122
Essential Plant
Note: these clarifications do not impact on the Core Elements of the HBL (Messages and Definitions & Codes) or the Schema. Documentation changes to the Market Message Guides will be applied as appropriate.
10th April 2013

36. Next IGG
Proposals on the handling of work-in-progress COS and Debt Flagging
Proposals for the initial population of Essential Plant Flags
Location of the Essential Plant Flag on the Extranet
10th April 2013

37. Other Sundry Updates
10th April 2013

38. Other Sundry Updates Update since the last IGG on 030 MM issue
At the last IGG we advised that some 030 MMs that we received with a missing Phone 1 are being rejected with rejection reason DIJ, and that this was being investigated.
The findings are
If the meter works type code is M02-M10 and phone1 is missing , the 030MM rejects and
a MM130R is issuing with reject reason code DIJ. However this code should be IID, not DIJ.
If the meter works type code = M01 and phone1 is missing then a meter works order is
being generated to carry out the work but has no phone number. The 130R message is not
issuing. What should happen is that a 130R should be issuing and the meter works order
should not be generated.
involving 200 type 030MMs since 29th October 2012, mostly for a single Supplier.
Code correction for this defect will be worked on throughout April
10th April 2013

39. Other Sundry Updates For Reference Meter Works type Code
M01 MCC change (Non Interval, Non keypad)
M02 Special test in-situ
M03 Major Meter test
M04 Install Interval Metering and Communications
M05 Exchange MD for MFM plus signals
M06 Install signals - existing MFM
M07 Remove token meter
M08 Install token meter
M09 Token meter Fault/EX
M10 Reset Token Meter
10th April 2013

40. Other Sundry Updates Last September RMDS issued this notification
An error has been identified with some of the data extracted into files COMM_REG and DOM_REG within the suite of Downloadable Meter Point Details files.
The errors are summarised as follows:
In file COMM_REG all installations which have more than 1 device will only show 1 device
In file COMM_REG any installation which has had a device removed in the past and a new device installed, will be omitted from the extract.
In file DOM_REG all installations which have more than 1 device will only show 1 device per installation
Code correction for this defect will be worked on throughout April
10th April 2013

41. Other Sundry Updates New Items currently under investigation
A problem has arisen since 29th October 2012 involving the 210MM where a corresponding 300 message issues but the Market Participant Business Reference Field is not being populated.
Code correction for this defect will be worked on throughout April
An item has come to light where reads that are provided on the 016MM are not being used in the CoLE process in certain circumstances viz.
The market process allows for any of the following fields on the 016MM
Meter Register Sequence
Meter Register Type
Timeslot
However , if the timeslot is not populated on the 016 reads , and where readings are provided , these are not being used in the CoLE process.
It is too early in our investigations to propose a timeline for correction of this item.
10th April 2013

42. Thank You
10th April 2013

43. Retail Market Design Update
RMDS Update
Retail Market Design Update
Aileen O Connor, RMDS
10th April 2013

44. MCR 1130 V4.0 – Working Practice for the De-Energisation of Essential Plant Sites
Market Change Request
MCR raised to present Working Practice 0022,which details the procedure for the De-Energisation of Essential Plant Sites.
DR Approved at IGG meeting of 19/09/12.
MCR Approved by all except one Supplier on Conference Call of 22/11/12
Referred to CER
Subsequently agreement reached between ESBN and Supplier based on slight wording change to letter template
Version 4 Amended
At Today’s IGG Meeting:
Approval for MCR 1130 V4 Requested
12th June 2013

45. 2012 Customer Satisfaction Survey
Survey will issue week commencing 22nd April 2013.
Response time again is 4 weeks.
Same format as survey with a targeted audience and - using SurveyMonkey online tool.
10th April 2013

46. Longterm Consumption Adjustment Working Group Meeting No. 3
Date:    Thursday, 16th May 2013
Time:   2pm – 5pm
Venue: ESBN Offices, Osprey House, Lower Grand Canal Street, Dublin 2
Invite issued to WG Representatives 09/04/13
12th June 2013

47. IGG Meeting
AOB
10th April 2013

48. Next Steps Diary dates for next two IGG meetings:
Wednesday 12th June Dublin
Wednesday 14th August Belfast
Dates included on Calendar of Events on RMDS website
10th April 2013

49. Next Steps Diary Dates for next two Conference Calls:
Wednesday 8th May 2013
Wednesday 10th July 2013
Dates included on Calendar of Events on RMDS website
Call details are as follows:
LoCall: Local Access: +353-(0)
Guest Passcode (Pin):167172
10th April 2013

50. Thank You
10th April 2013