1. IFALDA
Flight Dispatcher/Flight Operations Officer Advanced Control and Supervision of Flights
Developed by: Bernard Gonsalves – IFALDA Director Global ATM
: David Porter – IFALDA Director Professional and Technical Standards

2. Terms of Reference and Acronyms
14 CFR = Title 14 Code of Federal Regulations (The U.S. FARs)
NATII/2 = ICAO Normal Aircraft Tracking Implementation Imitative - 2nd working group
OOOI = Out, off, on, in report
CARs = Civil air regulations
SARPS = ICAO Standards and Recommended Practices
COTS = Commercial off-the-shelf
ATSU = Air traffic service unit
RCC = Rescue coordination center

3. Types of Courses Currently Offered
Certification/Licensing
ICAO Annex 1
U.S. 14 CFR Part 65
Foreign (i.e. Germany, Canada, etc.) certification/licensing
Non-certification/licensing
EASA (training to perform function) and other training
Air carrier specific
ICAO Annex 6 Part 1 Chapter 10
U.S. 14 CFR Part 121 Subpart N
Aircraft manufacturer – aircraft specific

4. Case Study – The Need
Our program will be integrated into the ICAO Dispatcher Training Manual currently under development by IFALDA. It starts where certification courses leave off. There appears to be a large vacuum, a need for value-added advanced Flight Dispatcher/Flight Operations Officer/ Operations Controller training programs in airlines today.

5. Interact and Collaborate
Develop with ICAO Dispatcher Training Manual Working Group.
Share best practices

6. Sample Modules Where the MEL leaves off and where the QRH kicks in
Managing inflight contingencies & emergencies
ETDO (ICAO- Extended Diversion Time Operations)
ETOPS (U.S. FAA – Extended Operations)
LROP (Airbus- Beyond 180 minutes - Long Range Operations)
Position reports
Emergencies
Diversions
Air Traffic Management and the Dispatcher

7. Basic Information Terms of Reference Dispatcher tools
Dispatcher resources
ICAO Standards
ICAO Recommended Practices
ICAO Guidance Material and Circulars
State CARs vs ICAO SARPS

8. Operational Control
The exercise of operational control in the enroute phases of flight…who is responsible for what?
Taxi-out
Enroute
Diversion
Emergencies
Landing/taxi-in
Dispatcher and ATC

9. Operational Control
2. Enroute information to the P.I.C. necessary for the safety of the flight 3. Planned redispatch 4. ETDO 5. Space Weather 6. Management of destination, destination alternate(s) and enroute alternate weather and field condition information.

10. Reroutes
7. Dynamics of enroute reroute initiated by: a. Pilot b. ATC c. Dispatcher

11. Reroutes Flight dispatcher Issues: Fuel recalculation Driftdown
ETP calculations
Enroute alternate
Communications availability on new route
FIR overflight permission

12. Reroutes What does the pilot need? What does ATC need?
What does the dispatcher need?

13. Methods of Flight Tracking
Manual text and “how-gozit” tabular systems
Graphical display systems

14. Flight Tracking - Manual
Manual text and how-gozit tabular systems:
Advantages
Generally up to date
Generally accurate
Disadvantages
Labor intensive

15. Graphical Display Systems
Advantages
Big picture
Easy to view
Overlays
Disadvantages
Latency
Data Source
Information overload

16. Types of Graphic Display
Operator in-house system
COTS system
Aeronautical data displays (FL/speed/FR)
Overlays
Class I Navigation airspace
Class II Navigation airspace

17. Types of Graphic Display
Source of data
Near real time
Radar
Radio
Datalink
Extrapolated
Add ETE to take-off time on ATC flight plan

18. Types of Graphic Display
Relevance of data
Timeliness of data
Reliability of data
Quality of data
OpSpec issues (A08 and A10)

19. Position Reports Source Latency of information Frequency of reports
4D/15 position reports
Lat/lon/alt/time every 15 minutes
By datalink
Autonomous
ICAO Annex 6, Part 1 Ch. 3.5 and Circular /18

20. Missed Position Reports
Three phases
Uncertainty phase
Alert phase
Distress phase
Responsibilities
Dispatcher
ATSU
RCC

21. Inflight Contingencies
Aircraft system degradation
MEL?
QRH?
Combination?
Something else?
Dispatcher responsibilities

22. Inflight Contingencies
Destination and enroute/destination alternate weather and field condition deterioration.
Dispatching with no alternate when destination weather deteriorates.
Field condition reports while enroute
Quality?
Source?
Representative?
Latency?

23. Inflight Contingencies
Fuel over-burn
Normal flight plan
Planned redispatch
Special fuel reserve
ETP considerations
Volcanic ash encounter
Overflight airspace denial

24. Space Weather
Long range communication failure (HF Radio in particular)
SATCOM issues
Satellite-related issues

25. Diversions: Online and Offline
Online diversion issues:
Ground equipment suitability for aircraft
Passenger handling systems
Ground Transportation
Customs/immigration

26. Diversions: Online and Offline
Offline diversions
All of the same issues as online diversion plus:
Airstart
Towbar/tug
Ground power
Re-fueling
Ground handling agency
Flight plan support

27. Other Contingencies Drunk passenger Unruly passenger Sick passenger
Sick crewmember
Security/hijack threat

28. Emergencies Responsibilities Notifications Reports Pilot Dispatcher
OCC/Operator
ATSU
RCC
Notifications
Reports

29. Landing and Taxi-in Issues
Delay getting a gate
Lengthy delay getting a gate
Movement areas contaminated with ice/snow/flood
Airport environment deterioration
Roads
Ground transportation (light rail, taxis, buses)

30. Comments?
Questions?