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Team-Initiated Problem Solving (TIPS)
Devin healey, Ed.S Davis School district
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Multi-Tiered System of Supports
BEHAVIOR ACADEMICS EVIDENCE-BASED PRACTICES
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Today’s Goal: Effective Meetings
Review steps in the problem solving process Roles and “meeting foundations” Build roles: facilitator, minute taker and data analyst Develop Team Norms TIPS Agenda/Meeting minutes Introduce Fidelity Checklist Leave today ready to implement TIPS at your next meeting With coaching support Electronic files of TIPS documents Some slides adapted from TIPS materials available at
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People aren’t tired from solving problems – they are tired from solving the same problem over and over. It isn’t whether you have a problem, it’s whether you have the same problem again next year. Admiration of the problems is contagious! Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B. (2009). The Team Initiated Problem Solving (TIPS) Training Manual. Educational and Community Supports, University of Oregon, unpublished training manual.
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Themes and Assumptions
Structure of meetings lays foundation for efficiency and effectiveness. Decision making is aided by access to data. Providing structure for problem solving (TIPS) will result in problem solving that is Thorough Logical Efficient Effective Done with fidelity
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Post-It Activity (5 minutes)
Write down 5 behaviors of effective teams, 1 per post-it (2 minutes) One person in the group shares one and places it on the table Anyone in the group with a similar behavior written sticks their note on top (8 minutes) Look for themes Effective Teams
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What themes did your group identify from this activity?
Discussion (5 minutes) What themes did your group identify from this activity?
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What makes a successful meeting?
Predictability Defined roles, responsibilities and expectations for the meeting Start & end on time, if meeting needs to be extended, get agreement from all members Agenda is used to guide meeting topics Data are reviewed in first 5 minutes of the meeting Next meeting is scheduled Participation Engagement 75% of team members present & engaged in topic(s) Decision makers are present when needed Accountability Facilitator, Minute Taker & Data Analyst come prepared for meeting & complete during the meeting responsibilities System is used for monitoring progress of implemented solutions (review previous meeting minutes, goal setting) System is used for documenting decisions Efforts are making a difference in the lives of children/students. Communication All regular team members (absent or present) get access to the meeting minutes within 24 hours of the meeting Team member support to practice team meeting norms/agreements Overview of what makes a successful meeting
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TIPS Team-Initiated Problem Solving
What is the problem? Why is it happening? What should be done? Did it work? TIPS Team-Initiated Problem Solving DATA
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Sustaining PBIS School Priority School Team Use of Data*
Administrator support, staff support, perceived effectiveness, perceived efficiency, integration into new initiatives, resources Team Use of Data* School team/staff skill, functioning, regular meetings, data collection, use of data for decision making, presenting data to staff District Priority District support, state support, funding, district policy, promoted to external organizations Capacity Building* Access to district coaching, professional development, and technical assistance School District Authors: McIntosh, K., Mercer, S., Hume, A., Frank, J. L., Turri, M. G., & Mathews, S. (2013)
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The Importance of Having a Protocol
Where else do we use protocols?
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Foundations of Problem Solving Meetings
4/26/2018 Foundations of Problem Solving Meetings “The Structure of meetings lays foundation for efficiency & effectiveness” Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B
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Organizing for an effective problem solving conversation
4/26/2018 Organizing for an effective problem solving conversation A key to collective problem solving is to provide a visual context that allows everyone to follow and contribute Problem Use Data Animated slide telling a well too known story. Out of Time Solution Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B. (2009). The Team Initiated Problem Solving (TIPS) Training Manual. Educational and Community Supports, University of Oregon, unpublished training manual.
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Define roles for effective meetings
4/26/2018 Define roles for effective meetings Core roles Facilitator Minute taker Data analyst Active team member Administrator Backup for each role Typically NOT the administrator Can one person serve multiple roles? Are there other roles needed? We need primary people with a back up person for each role needed. It is encouraged to NOT have the administrator play a primary role for facilitator, data analyst, or minute taker. Administrators need to be flexible with what might come up and it is unpredictable when a situation causes administrator absence from a planned meeting. Since we know that this might occur, let’s avoid problems and set up the roles so that the team is not dependent on administrators being at the full meetings 100% of the time. Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B. (2009). The Team Initiated Problem Solving (TIPS) Training Manual. Educational and Community Supports, University of Oregon, unpublished training manual.
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Role Assignment Activity (8 min)
4/26/2018 Role Assignment Activity (8 min) 1. Select Facilitator Data Analyst Minute Taker Active Participants 2. Choose Backup for each 3. Identify Role review date 4. List 5 team norms Role Primary Backup Facilitator Data Analyst Minute Taker Next role review date: Team meeting activity to determine who will fill each role and for how long. When a team finishes before others, they should use the extra time to review/create your meeting schedule, location, start and end time Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B. (2009). The Team Initiated Problem Solving (TIPS) Training Manual. Educational and Community Supports, University of Oregon, unpublished training manual. Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B
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Before the Meeting: Team Roles Quiz
Who What Room reserved New items solicited for agenda Agenda produced Data reviewed before the meeting; Suggest possible new issues Lead team through discussion of effects of in-process solutions on “old” problems Meeting minutes distributed within 24 hours of meeting. LCD projector reserved & set up to project data (or team has some other strategy for ensuring team members can review data at meeting) Team members have individual TIPS/Meeting Notebooks to bring to meeting Facilitator Data Analyst Minute Taker All Team Members
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Before the Meeting 1. Facilitator prepares agenda
2. Data analyst collects and reviews fidelity and outcome data 3. Minute taker prepares projector This process can be adjusted to meet the needs of your team
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During the Meeting
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Time Keeper
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Where in the Form would you place:
Planning for next PTA meeting? Too many students in the “intensive support” for literacy Schedule for hallway monitoring for next month There have been five fights on playground in last month. Next meeting report on lunch-room status. What, By Who, By When What, By Who, By When + How will you measure fidelity? How will you know if it worked?
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What needs to be documented?
4/26/2018 What needs to be documented? Meeting demographics Date, time, who is present, who is absent Agenda Next meeting date/time/location/roles Administrative/ general Information/Planning items Topic of discussion, decisions made, who will do what, by when Problem-Solving items Problem statement, data used for problem solving, determined solutions, who will do what by when, goal, how/how often will progress toward goal be measured, how/how often will fidelity of implementation be measured Agenda items come in 3 types: demographics/logistics, general administrative, and problem solving. The next set of slides provides examples of what is said during a meeting and what needs to be documented. Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B. (2009). The Team Initiated Problem Solving (TIPS) Training Manual. Educational and Community Supports, University of Oregon, unpublished training manual.
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What is relevant to write down?
4/26/2018 What is relevant to write down? Issue: families are not signing and returning minor incident reports Possible hypotheses/solutions: multiple students in household bringing minor incident reports home? parent gets upset with student & students not giving form to parents to sign? Decision: re-examine the process being used to document and communicate about minor incidents Minors-what would we like to do about communicating the minors with families? There is inconsistency among staff, not all teachers use the minors as a teaching tool in the same way. Is this a problem? What should we do? Discussion: Perhaps we create a little blurb that goes out to families that teachers will use when sending them home. Sending them home creates a problematic situation, can be an issue with communication with families. Perhaps we need to just say to staff a general reminder about what is going on with the minors for families of multiple students or friends, etc. We will wait until next year to re-train staff and discuss how to use WHOAS and how to communicate them with parents. Information for Team, or Issue for Team to Address Discussion/Decision/Task (if applicable) Who? By When? Minor incident reports Re-examine the process being used to document and communicate about minor incidents team team meeting Take proposal to staff Team staff meeting A full example of the process from hearing the full conversation, to trying to separate issue/topic and possible hypotheses/ solutions…. To the general administrative section of the TIPS meeting minute form
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Meeting Minute Simulations
4/26/2018 Meeting Minute Simulations For each Simulation Listen to the discussion Determine Type of item: general administrative or problem solving Where the information fits on the meeting minute form What information is relevant to record Make notes on meeting minute form Work through the simulations with participants. Use slide 29 to demonstrate the problem and how to fix it. Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B. (2009). The Team Initiated Problem Solving (TIPS) Training Manual. Educational and Community Supports, University of Oregon, unpublished training manual. Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B
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Meeting Minute Simulation A
4/26/2018 Meeting Minute Simulation A Fac: ‘we have a PTO meeting in 2 weeks and we need to get organized. last time not very many parents came and said that childcare was necessary’ TM 1: ‘ Tina’s daughter is a babysitter, oh and did you hear what happened to her last weekend?’ TM2: ‘ oh it was awful, and I heard…..’ Fac: ‘back to PTO planning, how can we increase attendance?’ What needs to be documented? The simulation slides provide an opportunity for team members to read, listen to, and clarify the information necessary to be documented on meeting minutes. Participants should get out a blank meeting minute form General Item Tasks By Who By When PTO meeting – two weeks (date) Attendance? Childcare? Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B
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Meeting Minute Simulation B
4/26/2018 Meeting Minute Simulation B Implementation and Evaluation Precise Problem Statement, based on review of data (What, When, Where, Who, Why) Solution Actions (e.g., Prevent, Teach, Prompt, Reward, Correction, Extinction, Safety) Who? By When? Goal, Timeline, Decision Rule, & Updates October : We have way too many ODRs and we have a problem with aggression/fighting and disrespect on the playground during K,1,2 morning and lunch recess BB talked about the 3 students who are starting CICO system. AT is skeptical about parent involvement. TP saw the program work fine without parent involvement at the previous school. AA walked in and asked if another student could be on CICO. JJ asked if the supervisors were moving around, he had seen them talking together in the middle of the playground once last week. We should plan to reteach playground expectations .Older students could teach primary students basketball game rules – contingent on D.C. coming to school on time Cico team LL analyze referral data 11/16/2009 This month’s precise problem statement: We have three high fliers, K-2 and a 6th grader on the playground, at 10:00 and 11:45/12:00 46/69 number of total major and minor referrals on the playground -Reteaching game and playground rules -Reinforce proper lining up -Reinforce exiting and entering building -MM will ask MA if she can reinforce/teach playground rules Last month’s example: We are above the national average of ODR’s and we have a problem with aggression/fighting and disrespect on the playground during K,1,2 morning and lunch recess with 4 students. 3 students are starting CICO system Older students teach primary students basketball game rules – contingent on D.C. coming to school on time Reteach playground expectations Cico team LL analyze referral data NN/MM 11/16/2009 January PBS meeting 11/16/09 CICO Team check-in every two weeks to see if students are meeting 80% of their goal. Decrease of playground referrals by 25% by January PBS meeting. CICO team will report Decrease of playground referrals by K-2 students and D.C. defiance/disruption referrals Use animation to show non-example to positive examples Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B. (2009). The Team Initiated Problem Solving (TIPS) Training Manual. Educational and Community Supports, University of Oregon, unpublished training manual. Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B
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Meeting Simulation C What are the topics being discussed?
4/26/2018 What are the topics being discussed? What type of agenda item? Six grade comprehension (4 students) ???? Four 6th grade students comprehension scores are low. They do not seem motivated, get distracted, talk to each other, and disrupt the reading group. This happened last year and we provided extra instruction for two weeks, THAT worked. I think we should do that. Use the animation on the slide to teach each part. Read discussion statement determine topic and type of item Where on the meeting minute form will this item be placed Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B. (2009). The Team Initiated Problem Solving (TIPS) Training Manual. Educational and Community Supports, University of Oregon, unpublished training manual. Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B
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Meeting Minute Simulation D
4/26/2018 Meeting Minute Simulation D Good content! Orienting new students is a general/ administrative item Who will do it by when? Clarifying/cleaning up meeting minutes after the meeting Good information, it is however, a general administrative type item and goes in that part of the meeting minute form Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B. (2009). The Team Initiated Problem Solving (TIPS) Training Manual. Educational and Community Supports, University of Oregon, unpublished training manual. 33 Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B
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Meeting Minute Simulation E
4/26/2018 Meeting Minute Simulation E Clarifying/cleaning up meeting minutes after the meeting Great information & fits better as a general/administrative item Great content, wrong place for this item. This is a general administrative item Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B. (2009). The Team Initiated Problem Solving (TIPS) Training Manual. Educational and Community Supports, University of Oregon, unpublished manual. 34 Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B
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Meeting Simulation F BRAVO! 4/26/2018 Show as a positive example
Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B
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At the Close and After the Meeting
End of the meeting: Review action items Review agenda items for next meeting Plan date and time for next meeting Rate today’s meeting After the meeting Minute Taker cleans up the notes and makes them available to the team Within ___ days? Follow up on assignments Collect the appropriate data
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Using Meeting Minutes Documentation of Reviewing Meeting minutes
4/26/2018 Using Meeting Minutes Documentation of Logistics of meeting (date, time, location, roles) Agenda items for today’s meeting ( and next meeting) Discussion items, decisions made, tasks and timelines assigned Problem statements, solutions/decisions/tasks, people assigned to implement with timelines assigned, and an evaluation plan to determine the effect on student behavior Reviewing Meeting minutes An effective strategy for getting a snapshot of what happened at the previous meeting and what needs to be reviewed during the upcoming meeting What was the issue/problem?, What were we going to do?, Who was going to do it and by When?, and How are we measuring progress toward the goal? Visual tracking of focus topics during and after meetings Prevents side conversations Prevents repetition Encourages completion of tasks Help people understand what needs to be documented and why. If someone talks the entire meeting and there is no discussion, that is a memo, not a meeting! No need to document irrelevant anecdotes like: ‘ Jason yawned after Debbie explained her problem’, or ‘Debbie rolled her eyes and sighed when we talked about the testing schedule’ Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B. (2009). The Team Initiated Problem Solving (TIPS) Training Manual. Educational and Community Supports, University of Oregon, unpublished training manual.
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TIPS Fidelity Checklist Online
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Data are Cool!
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Average Score by Category
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“Follow-Up” & “Data” – A Closer Look
Follow-Up Questions: Data Questions: 7. Previous meeting minutes were reviewed at start of the meeting. 8. Status of previous solutions were reviewed 16. Plan exists for distributing meeting minutes to all team members 9. Quantitative data were reviewed 13. Measure & schedule were defined to monitor fidelity of solution implementation 14. Measure & schedule were defined to monitor outcomes of solution implementation
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Your turn! Using the TIPS meeting minutes form, identify one problem you’d like to problem solve Define using the 5 Ws Discuss and identify possible solutions Remember to answer ‘who will do what by when?’ and ‘fidelity and outcomes.’
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TIPS Team-Initiated Problem Solving
What is the problem? Define problem, directly measure behavior Why is it happening? Identify variables that contribute to the problem, develop a plan What should be done? Implement as intended, monitor progress, modify as necessary Did it work? Evaluate what the data shows; the response to the intervention TIPS Team-Initiated Problem Solving DATA
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Today’s Goal: Effective Meetings
Review steps in the problem solving process Roles and “meeting foundations” Build roles: facilitator, minute taker and data analyst Develop Team Norms TIPS Agenda/Meeting Minutes Introduce Fidelity Checklist Leave today ready to initially implement TIPS at your next meeting With coaching support Electronic files of TIPS documents Online:
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THANK YOU! Devin Healey
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