PUBLIC SERVICE COMMISSION 1ST QUARTER PERFORMANCE

PUBLIC SERVICE COMMISSION 1ST QUARTER PERFORMANCE
2016/17 FINANCIAL YEAR August 2016

PRESENTATION OUTLINE Introduction Summary of performance
Leadership and Management Practice (LMP) Branch Monitoring and Evaluation (M&E) Branch Integrity and Anti-Corruption (IAC) Branch Conclusion 2

INTRODUCTION Since the PSC’s engagement with the Portfolio Committee in April 2016, the term of office of Commissioner Nzimande came to an end in August, the term of office of the Chairperson will come to an end on 31 August 2016, Commissioner Mthembu was assigned as the Deputy Chairperson in June 2016, Dr Mamphiswana was appointed as Director-General in June 2016. The PSC’s visibility programme ensured that during the reporting period the media extensively covered the following reports of the PSC: Assessment of the management of service terminations and pension pay-outs in the Public Service Assessments of the effectiveness and efficiency of the Office of the Chief State Law Adviser Assessment of the effectiveness and efficiency of the Office of the State Attorney Availability of Learner and Teacher Support Material 3

INTRODUCTION (2) Commissioners also engaged intensively with the media on the contents of these reports through several radio and TV interviews Following the tabling of a Discussion Document on the Developmental State in July 2016, the PSC also hosted a successful roundtable discussion In the spirit of strengthening relations with key stakeholders in the area of professional ethics, the PSC entered into a Memorandum of Understanding with the Moral Regeneration Movement (MRM) in July The PSC is also in the process of engaging other stakeholders on the possibility of entering into Memoranda of Understanding (e.g. ASSADPAM and State Security Agency) Our Memorandum of Understanding with University of South Africa (UNISA) has enabled the PSC not only to improve its internal capacity through focused training courses in research, but the PSC has also been able to make use of UNISA’s facilities to host events and save costs (e.g. the public lecture and roundtable discussion) This Quarterly report shows that the PSC has made good progress with the implementation of the Workplan. However, it remains challenged by the limited resources available to execute its mandate 4

SUMMARY OF PERFORMANCE
The overall performance of the PSC is on track to meet its annual targets. The targets of most of the outputs of the PSC is set for completion in the fourth quarter of the financial year The majority of outputs that were not achieved by the target dates were due to a lack of financial and human resource capacity, the need for further research or editing, and third party performance (procurement of office accommodation by the DPW) 5

PROGRAMME 1: ADMINISTRATION

PROGRAMME 1: ADMINISTRATION (1)
OUTPUT TARGET 1ST QUARTER A risk based annual and three year Audit Plan developed and implemented Mar 2017 The three year Audit Plan and the Operational Internal Audit Plan for the period ending 31 March 2017 were developed and are being implemented and monitored On track Review of the Promotion of Access to Information Manual conducted Drafting of Manual is in progress PSC Annual Report produced Aug 2016 Annual Report submitted to AG in May 2016 and approved in June 2016 Achieved PSC Annual Report to Citizens produced To commence in next quarter Not yet started Annual Performance Plan produced Jan 2017 Implementation of the SDIP monitored 7

OUTPUT TARGET 1ST QUARTER Expenditure against budget properly monitored to ensure that funds surrendered to the National Treasury do not exceed 2% Mar 2017 As at 30 June 2016, the PSC spent 22.46% against the norm of 25% thus leaving an under spending of 2.54% Underspending due to projects being in the initiation phase On track Clean audit report received - 100% reduction of all audit findings relating to financial prescripts Unaudited Annual Financial Statements submitted to both National Treasury and Auditor General in May 2016 Awaiting audit outcome Efficient and effective asset management and 100% updated asset register Monthly spot checks on assets conducted in April, May and June. Quarterly spot check conducted in May 2016 SCM policy implemented in compliance with prescripts and guidelines SCM policy implemented on an ongoing basis The review of the policy in progress 8

OUTPUT TARGET 1ST QUARTER OPSC leased immovable properties properly maintained Mar 2017 Regular communication to DPW on the maintenance of properties Office accommodation finalised for WC, NW and KZN provincial offices Accommodation for National Office, FS, NC and Gauteng remains a challenge due to a lack of cooperation from DPW Not achieved Four Quarterly media bulletins produced and four media briefings held 1st Quarter media bulletin produced in June 2016 Achieved Information technology infrastructure, systems and services maintained through 96% network connectivity uptime Average Network connectivity uptime of 99% achieved for the quarter On track 9

OUTPUT TARGET 1ST QUARTER Video conference and Internet Protocol Telephony implemented in 5 PSC offices Mar 2017 The bid was advertised in April with a closing date of 09 May 2016. The Bid Adjudication Committee is considering the report from the Bid Evaluation Committee On track Vacancies filled within 4 months after becoming vacant 8 posts were advertised, 1 post was filled within 4 months Due to limited financial resources, the PSC decided to delay the filling of certain posts Not achieved Workplace Skills Plan and Annual Training Report submitted to Public Service Sector Education and Training Authority Compliance documents forwarded to the PSETA in April 2016 Achieved ahead 5 customised training programmes conducted 2 customized training interventions on Legislative Drafting and research were conducted in May and June 2016 10

OUTPUT TARGET 1ST QUARTER Employee Performance Management and Improvement System and Performance Management and Development System for the SMS linked to the PSC’s objectives, and applied in a sound, reliable and objective manner: PAs and workplans submitted by all employees Mar 2017 May 2016 100% of SMS members submitted Performance Agreements before end June 2016 91% of employees below SMS submitted Workplans before the end June 2016 Outstanding Workplans were as a result of employees on annual, sick and study leave Not achieved Bi-annual performance assessments conducted Oct 2016 Moderation committee meetings commenced in June 2016 On track 11

LEADERSHIP AND MANAGEMENT PRACTICE
PROGRAMME 2: LEADERSHIP AND MANAGEMENT PRACTICE

PROGRAMME 2: LMP (1) OUTPUT TARGET 1ST QUARTER Grievance Management
80% of grievances received within the financial year finalised (grievances finalized within 3 months from date of receipt of all relevant documentation) Mar 2017 In total, 309 grievances as at 30 June 2016 On track 165 Properly Referred cases (53 cases carried over from the 2015/16 financial year): A total of 106 cases concluded as follows: 37 (22%) finalised after investigation and 69 (42%) closed due to withdrawal or internal resolution after PSC intervention Of the 106 concluded cases, only 5 were finalised after 3 months from date of receipt of the cases by the PSC. 59 (36%) cases are pending 144 No Jurisdiction and not properly referred cases (24 cases carried over from the 2015/16 financial year) 94 (65%) closed, of which 7 were closed after 3 months from date of receipt of the cases by the PSC 50 (35%) cases are pending. 13

PROGRAMME 2: LMP (2) OUTPUT TARGET 1ST QUARTER
2 X Technical briefs on departmental grievance resolution compiled Aug 2016 Reports submitted by departments for the technical brief on departmental grievance resolution covering the period 1 October March 2016 were consolidated and captured on the database during May and June 2016 Data analysis and drafting of the report is in progress On track 1 X Factsheet on trends analysis on grievances conducted Feb 2017 To commence next quarter Not yet started 2 X Newsletters published Dec 2016 Mar 2017 Trends analysed and topics to be used in the first issue of the Grievance Communique identified during May 2016 Drafting articles in progress 14

2 X Advocacy and training workshops on the PSC rules for referral and investigation of grievances conducted Oct 2016 Presentation for the workshop drafted during June The Rules submitted to facilitate Gazetting in July 2016. Due to delays in the gazetting of the Rules, a change of timeframes for all national and provincial workshops would be required On track 6 X Grievance management workshops conducted in Gauteng and Free State Mar 2017 GP: 1 X Workshop conducted in June ‘16 20 X Labour Relations workshops conducted in Mpumalanga and North West Letters have been sent to EAs and HoDs Preliminary information gathered. 15

Draft report on the investigation into the implementation of labour court orders and arbitration awards by departments and implications for labour relations produced Feb 2017 Project introduced to departments during May 2016 Database was developed during June 2016 and capturing of data obtained from stakeholders (e.g. CCMA) commenced On track Factsheet on compliance with the submission of HoD Performance Agreements produced Mar 2017 Departments are required to submit PAs to DPME and Premier’s Offices and provide copies to the PSC for oversight purposes. Received 8 copies of PAs of national departments and all PAs received were acknowledged in writing. Due date for filing PAs was 30 June 2016 To engage DPME and Premier’s Offices for update on PAs in order to prepare a factsheet 16

Report on compliance with the Minister for Public Service and Administration deviation on HoD evaluations produced Mar 2017 The MPSA has not issued any HoD Evaluation deviation for 2015/16. It is expected that clarity on this matter will be provided around August/September 2016 On track Report on recruitment, retention, career pathing and utilisation of Senior Manage-ment Service expertise and skills in the Public Service and commencement with arrangements to host a roundtable discussion Literature review conducted and draft working document developed Letters sent to national departments, SOEs and private companies in June 2016 to introduce the project and obtain details of liaison persons for purposes of data collection Draft questionnaires and interview schedule developed 17

Factsheet on the career incidents of HoDs produced Mar 2017 The PSC’s new approach on the monitoring of career incidents of HoD presented to the G&A Cluster and accepted by FOSAD MANCO in June 2016 Letters to national departments to identify liaison persons for the purposes of data collection were sent in June 2016 On track Report on the assessment of the verification of qualifications of SMS members in the Eastern Cape Province Letters sent to EAs and HoDs in June 2016 introducing the project Data collection in progress Report on the assessment of the effects of organisational restructuring on service delivery in Gauteng Jul 2016 Draft report in progress 18

Report on the investigation into the management of the Department of Health: Western Cape: Policy on Incapacity Leave and Ill-health Retirement application process and potential problems leading to an increase in the number of PILIR-related grievances received by the PSC Mar 2017 Project discussed with Health officials in May 2016 Letter to HoD for Health advising of commencement of project in May 2016 On track 1 X Good practice communiqué for labour relations and human resource practitioners focusing on PSC recommendations in the Northern Cape emanating from grievances produced First Communiqué to Labour Relations and Human Resource Practitioners in the NC Provincial Departments in progress 19

MONITORING AND EVALUATION
PROGRAMME 3: MONITORING AND EVALUATION

PROGRAMME 3: M&E (1) OUTPUT TARGET 1ST QUARTER
Warehouse developed for the integrated data centre for the PSC Mar 2017 Data Warehouse requirements determined Business Requirements Specification document approved Demonstration on Data Warehouse done in May 2016 On track Promotion of the Constitutional Values and Principles: Framework and template on values and principles produced 5 X Engagements with stakeholders completed 4 X Pilot assessments conducted May 2016 3 X Jun ‘16 2 X Mar ‘17 3 X Jun ‘17 1 X Mar ’17 The template on performance indicators and framework on the values and principles were presented to the PSC and approved 2 X engagements held in March and June 2016 To commence in next quarter 21

PROGRAMME 3: M&E(2) OUTPUT TARGET 1ST QUARTER
Analysis of the performance of departments against the 9 principles in Section 195 for: Presentations to Parliamentary Committees Mar 2017 To commence in next quarter Not yet stared 3 presentations for the Mid-Term Budget Review and Budget Review and Recommendation Meetings Nov 2016 2 X presentations were made to SCOA in May and June 2016 On track Section 196 (4)(e) report produced: Reporting template produced May 2016 Template for reporting approved in May 2016 Achieved Report on the PSC’s activities and recommendations from Apr 2014 – Dec 2015 produced Jun 2016 Draft report in progress. Target not met due to need for extensive editing Not achieved 22

Proposal on the role of the PSC in monitoring and evaluating the organisation and administration of the Public Service produced Aug 2016 Draft document produced in June 2016 On track Protocol on inspections amended Sept 2016 Proposed amendments identified and circulated internally to users for comment Citizens Forum Toolkit amended A revised reporting structure on the forums identified and circulated internally to users for comment Citizens Forum Toolkit applied in the North West Province and 2 X reports produced Jun 2017 Meetings held with the Executive Committee of the Province and interest was expressed for collaborating with the PSC 23

Technical briefs on inspections produced: Availability of Learner and Teacher Support Material Jun 2016 Learner and Teacher Support Material Report approved in May 2016 Achieved ahead Health Facilities Mar 2017 To commence in next quarter. Not yet started Focus group sessions to assess the impact of the Section 100 intervention in the provincial departments: Limpopo Province and report produced Jan 2017 Provincial Legislator requested to assist in availing the final report by the Administrator Project delayed due to lack of access to documentation On track Report on the assessment of Emergency Medical Services in Mpumalanga Project plan developed 24

Assessment of the Gauteng departments against the Constitutional Values and Principles as contained in section 195 of the Constitution Oct 2016 Data collection complete Of the 14 departments- 6 departmental reports produced and submitted to EAs 8 departmental reports in progress for completion in July 2016 On track Inspections in selected provinces on: Availability of Learner and Teacher Support Material Eastern Cape Free State North West Limpopo Feb 2017 Mar 2017 To commence in 3rd quarter Not yet started Health Facilities KwaZulu-Natal Dec 2016 EC and KZN: To commence in next quarter Free State: 2 X Inspections conducted North West: 5 X Inspections conducted 25

PROGRAMME 3: M&E (6) OUTPUT TARGET 1ST QUARTER Border Gates Mpumalanga
Oct 2017 1 X Inspection conducted On track Police Stations Free State Feb 2017 Jun 2017 FS: Inspections to commence in third quarter Mpumalanga: 3 X Inspections conducted Report on an evaluation of the level of adherence to the Constitutional values and principles in district hospitals in the Western Cape produced Mar 2017 Four hospitals assessed and analysis done Tool updated and additional assessment completed at same Hospitals 26

PROGRAMME 3: INTEGRITY AND ANTI-CORRUPTION

PROGRAMME 4: IAC (1) OUTPUT TARGET 1ST QUARTER
Investigations conducted either of its own accord or on receipt of any complaint lodged and requests for investigations (60% of investigations finalized within 3 months of receipt of all relevant documentation) Mar 2017 As at 30 June 2016, a total of 199 cases of which 70 (35%) finalised/ closed: Investigations: 139 cases on database, of which 11 were finalised within 3 months Early Resolution cases closed/finalised: 60 of which 59 were finalised On track Reports on an investigation and evaluation of the awarding of higher salaries on appointment and counter offers in the national Departments of Transport and Labour Jun 2016 Department of Transport: Draft report finalized in June 2016 Department of Labour: Draft report finalized in June 2016 Achieved 28

Reports on an investigation and evaluation of the awarding of higher salaries on appointment and counter offers in the national departments of Health and Human Settlements Mar 2017 Department of Health: Data collection commenced Department of Human Settlements: Data collection in progress On track Factsheet on completed disciplinary proceedings on financial misconduct for the 2015/16 financial year produced 4 Advocacy workshops conducted in Mpumalanga 1 Workshop conducted in Gauteng Nov 2016 Jun 2016 All national and provincial departments have submitted reports Drafting of the national factsheet is in progress Presentation produced in June 2016 1 Workshop conducted in May 2016 29

Management of the Financial Disclosure Framework (FDF) Report on the assessment of the Implementation of the FDF for 2014/15 Commence with draft report on the Implementation of the FDF for 2015/16 and compile a report June 2016 Mar 2017 Draft report finalised in June 2016 and submitted to the PSC The submission rate of financial disclosure forms by the due date of 31 May 2016 is as follows: National departments ( %) Provincial departments ( %) Overall ( %) On track Investigation of complaints through early resolution (within one month of receipt) 19 cases received, of which- 13 cases closed (68%) 10 cases closed within 1 month (77%) 3 cases closed after 1 month (23%) 6 cases pending (32%) Not achieved 30

Management of the National Anti-Corruption Hotline (NACH) 90% of NACH cases assessed and referred to respective departments Feedback on cases monitored and assessed Mar 2017 Number of cases lodged in 1st Quarter: 318 of which 100% was referred within 21 days Status of 469 NACH cases on the database: Feedback received: 150 (47%) Closed: 150 (47%) Outstanding: 169 (53%) Achieved 2 targeted visits To commence in next quarter. Not yet started 6 workshops To commence in next quarter, but preparatory work completed 1 roundtable held in KZN Nov 2016 Meetings with all departments in April 2016 1 roundtable held in May 2016 Report produced on the promotion of the NACH in the Northern Cape Mar 2016 Preparatory arrangements for conducting of a workshop commenced On track 31

Promotion of professional ethics (3 year strategy) 30 X advocacy workshops conducted at national level, Free State, KwaZulu-Natal, Western Cape Mar 2017 National: 1 X workshop conducted FS: To commence in next quarter KZN: 2 X workshops conducted WC: 1 X workshop conducted On track International Anti-Corruption Day (9 December) commemorated Preparations to commence in next quarter Not yet started Report on an analysis of the anti-corruption capacity and capabilities of the Northern Cape provincial departments Audit questionnaire to provincial departments developed 32

CONCLUSION The PSC made substantive strides in terms of its performance in the first quarter. It has also commenced with planning for the 2017/18 financial year. The main focus on projects for the next financial year will be on impact and visibility. Due to the financial constraints, the PSC will again focus on core activities, such as the investigation of grievances and complaints, inspections and the promotion of the Constitutional Values and Principles. The vacancies of Commissioners at national level will impact on the PSC’s ability to execute its mandate in national departments, especially in relation to engagement with the Executive on its projects being undertaken in departments. 33

Thank you Siyabonga PSC Website: www.psc.gov.za
National Anti-Corruption Hotline for the Public Service:

PUBLIC SERVICE COMMISSION 1ST QUARTER PERFORMANCE

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