1. Best Practices for Pro Bono Service Providers
The Next Generation Volunteer: Technology to Enhance Volunteer Support and Resources & Mentoring

2. Communication Basics Online Pledge Forms Email
Submission of volunteer or client materials
Alias Addresses (ex.: )
Reports/Data Collection
Status Updates

3. Communication Beyond the Basics – the “New Norm” Lawyer Demographics
Social Media/Social Networking
TWITTER.COM
DELICIOUS.COM
LINKEDIN.COM
FACEBOOK.COM (State Bar YLD)
Texting??
Lawyer Demographics
Stay Relevant: From Boomers to Millennials

4. Outreach through Video and Audio

5. Training Broadcast Trainings Store Online Trainings
Reduce travel for staff and volunteers
Offer CLE accreditation
Store Online Trainings
Update new volunteers or staff
Allow new volunteers to browse
Manage Training Registration
Use online registration tools
Maintain database of attendees
Survey Training Attendees

6. Evaluation Website Analysis Training Satisfaction
Case Handling Satisfaction
Social Media Anecdotes and Photographs
Feedback from Clients
Partner Agency Surveys
Database convenience