1. AGENCY Board Meeting Winter 2015/2016 Flooding Lessons Learnt
27 September 2016
David Pirie, Executive Director
Pascal Lardet, Flood Unit Manager
David Faichney, Flood Act Business Change Manager

2. We will briefly cover:
Scale and impacts of winter 2015/16 flooding in Scotland
Lessons learnt
Next steps

4. Report-a-Flood

5. Impacts on hydrometric network

7. Floods Debrief
Storm Desmond debrief (Scottish Resilience Development Service - ScoRDS)
Winter Floods Debrief (RAB Consultants)
Wide engagement across SEPA
21 recommendations covering: systems, information, processes, communications, resources, welfare, training

8. Multi Agency Debriefs
SGoRR
LRPs
RRPs
Community groups

9. Other learning opportunities…

10. National Flood Resilience Review Actions
Improve Knowledge/Understanding
Rainfall extremes
Long term programme of modelling and mapping improvements
Surface water flooding
Extreme flood outline broadly correct
Whole catchment approach
Locally significant infrastructure
Improve Incident response
Incident managers
Temporary defence assets
Exercising
Communicate risk better
Appropriate use of terminology

11. Next steps 15 new flood warning schemes between 2017-2021
Hydrometric network repairs
Engagement & partnership working
IT system improvements
Customer survey (CREW project)
Civ Tech initiative

12. Conclusions Despite record flooding… All systems worked well
Resources stretched but coped
Many areas of improvement
On-going improvements
IT and forecasting systems
Communication tools
Internal processes
External engagement
Next steps
Resilience of staffing
Flood warning service development plan

13. Questions What is your experience of our service?
Do you agree with our identified areas for improvement?
What else should we consider?