1. TM 720: Statistical Process Control
IENG Lecture 01
Introduction to Operational Strategies
4/27/2018
IENG 451 Operational Strategies
(c) D.H. Jensen & R.C. Wurl

2. IENG 451 Operational Strategies
Agenda
Introductions
Course Overview
Materials
Expectations
Distance Issues
Data Collection
4/27/2018
IENG 451 Operational Strategies

3. IENG 451 Operational Strategies
Lecturer:
Dr. Dean Jensen
138 Industrial Engineering / Library
(605)
Office Hours:
M, Tu, W, Th: 11:00 AM – 11:50 AM
Class Meetings: (When recordings are made)
M, W: 1:00 PM – 1:50 PM, CB 110
Th: 1:00 PM – 2:50 PM, CB 110
4/27/2018
IENG 451 Operational Strategies

4. IENG 451 Operational Strategies
Background
Academic:
Industrial & Manufacturing Engineering
Oregon State University
Ph.D. Industrial Engineering
University of Iowa
M.A. Technology - Supervision & Management
University of Northern Iowa
B.S. Computer Engineering
Iowa State University
4/27/2018
IENG 451 Operational Strategies

5. IENG 451 Operational Strategies
Background
Industry Experience:
Land Surveying Crew
Data Systems Manager
Programmer
Network Engineering
Plant Engineering
Manufacturing Engineering
Design Engineering
Hazardous Waste Management
Plant Administration
7 plants, 3 towns
Consulting
Commercial Avionics
Medical Supplies
Air Force & Naval Fleet Maintenance Facilities
Die Cast Foundry
Farm Toys
Semiconductor Fab
4/27/2018
IENG 451 Operational Strategies

6. IENG 451 Operational Strategies
Course Overview
This is an ELECTIVE course:
This course was created & taught by Dr. J. Karlin, who has moved to a new state and position.
Dr. Jensen will cover this course in addition to his regular course schedule, but must (re)create the content during the Fall 2016 Term.
Distance classes are asynchronous – complete by 14 JAN 17
This course covers topics commonly referred to as Lean Six Sigma.
This course meets the Six Sigma Philosophy requirement for the SDSM&T Six Sigma Green Belt Certificate.
4/27/2018
IENG 451 Operational Strategies

7. IENG 451 Operational Strategies
Course Overview
Distance Content:
Course videos will be recorded in real time with the on-campus IENG 451 students during FALL 2016.
Each week’s video content will need to be converted to .wmv streaming files, usually late on Wednesday afternoons.
Each week’s content will usually be posted to the web by 5:30 PM on Thursdays.
The course videos for the first exam will be located at:
Password is: SixSigmaContent
The course website is located at:
Distance Students do have a lab section (IENG 451L Section M840T), but the lab work will be accomplished electronically, and may be done by virtual teaming technologies ( , Skype, etc…)
4/27/2018
IENG 451 Operational Strategies

8. IENG 451 Operational Strategies
Learning Objectives
Students will demonstrate:
The ability to identify and explain the philosophies of operational excellence, such as lean manufacturing and six sigma.
The ability to create a series of value stream maps.
4/27/2018
IENG 451 Operational Strategies

9. IENG 451 Operational Strategies
Learning Objectives
Students will demonstrate:
The ability to apply the operational strategies of operational excellence, such as lean manufacturing and six sigma, in a variety of industry situations.
The ability to utilize appropriate lean and six sigma metrics to improve a system or process in a DMAIC cycle.
4/27/2018
IENG 451 Operational Strategies

10. IENG 451 Operational Strategies
Course Overview
Topics to be covered:
Six sigma philosophy and DMAIC problem solving methodology.
Variation and its impact on operations
Metrics for operational excellence
Lean manufacturing / thinking philosophy
4/27/2018
IENG 451 Operational Strategies

11. IENG 451 Operational Strategies
Course Overview
Topics to be covered:
Value stream mapping.
Standard Work
Identifying and eliminating waste
Continuous improvement
Implementation of change
4/27/2018
IENG 451 Operational Strategies

12. Recommended Materials
Textbooks:
Dennis, P. (2015). Lean Production Simplified (3rd ed.). Boca Raton FL: CRC Press. 170pp. ISBN-10: ,
ISBN-13: )
George, M. L., Rowlands, D., Price, M., Maxey, J.. (2005). Lean Six Sigma Pocket Toolbook. New York NY: McGraw-Hill. 282pp. ISBN-10: ,
ISBN-13:
4/27/2018
IENG 451 Operational Strategies

13. IENG 451 Operational Strategies
Required Materials
Engineering Notebook
9-3/4" x 7-1/2", 5x5 quad-ruled, pp. (approx.).
Engineering Problems Paper (If scanning HW)
8-1/2" x 11", three hole drilled, ruled five squares/division, 50 pp. (approx.).
Mechanical Pencil (NO pens on exams)
0.5 mm, HB or B lead with comfortable grip
Plastic-based Eraser
clickable pen-style suggested
4/27/2018
IENG 451 Operational Strategies

14. IENG 451 Operational Strategies
Expectations
Grading Scale:
A 90% B 80% C 70% D 60%
F < 60%
Weighting:
Assignments 25%
Midterm Exam 25%
Final Exam 25%
Project Work 25%
Bonus Points 5%
4/27/2018
IENG 451 Operational Strategies

15. Distance Expectations
Assignments / Labs:
Assignments will be electronically turned in when the student has completed the work
Labs (distance) are usually analysis, treat like Assignments
Solutions will be ed (1 – 2 business days later)
Graduate Student due date is 14 JAN 2017 for full grades
Exams:
Exams are open Engineering notebook; and closed textbook and homework.
Most necessary tables and diagrams will be provided – these should be placed in your Engineering Notebook.
4/27/2018
IENG 451 Operational Strategies

16. IENG 451 Operational Strategies
Expectations
Final Exam (Timing):
The On-Campus Final Exam will only be given during the designated Finals Week.
Distance Students may elect to take the exam on-campus by contacting the Instructor at least one business day in advance. The exam will be proctored at the scheduled time by either the Instructor or the IE Dept. Secretary, within the IE Department.
Distance Students may elect to take the exam off-campus by arrangement with an approved proctor. Contact the IE Dept. Secretary with your proctor’s information at least one business day in advance. The exam and instructions will be ed to your proctor by the day of your exam. Your proctor will be responsible for returning the original exam form for grading.
The Final Exam time limit is two hours*.
4/27/2018
IENG 451 Operational Strategies

17. IENG 451 Operational Strategies
Expectations
Make-up Work (Assignments):
Make-Up work is the student’s responsibility, and is arranged at the instructor’s discretion. Policies:
Foreseeable Circumstances - contact the lecturer as far in advance as possible ( ).
Unforeseeable Circumstances - contact the lecturer as soon as practical (leave phone message).
If an assignment is less than 24 hours late, it will be held until the end of the term. If the student’s grade is borderline (within 1.5% of the next highest grade without considering the late assignment, then the held assignment will be graded and assessed 50% of the earned credit. There is no credit for unapproved late assignments after 24 hours have passed. Distance Assignments are due one week after due on-campus.
4/27/2018
IENG 451 Operational Strategies

18. IENG 451 Operational Strategies
Expectations
Academic Honesty:
OK to work together on HW for this class:
as long as what appears on your sheet is your work, your words, and your writing
OK to copy my materials for this class:
download and print slides to your engineering notebook for this class
download and use my spreadsheet templates for your assignments and practice in this course
Exams are always individual work
4/27/2018
IENG 451 Operational Strategies

19. TM 720: Statistical Process Control
Questions & Issues
Students with special needs or requiring special accommodations should contact the instructor, Dr. Jensen, at and/or the campus ADA coordinator, Megan Reder-Schopp, at at the earliest opportunity.
4/27/2018
IENG 451 Operational Strategies
(c) D.H. Jensen & R.C. Wurl

20. TM 720: Statistical Process Control
Data Collection
Submit an to the course instructor by 9/16/16:
The subject line must read: IENG 451 Distance
Provide the following information, only, and in-order, in the body of the . (No attachments!)
Full Name as it might appear on a WebAdvisor course roster
Preferred Name
Hometown
Your Major
Expected Graduation Date
Whether you are planning for On-Campus/Distance Exam
Anything else the instructor should know about you
4/27/2018
IENG 451 Operational Strategies
(c) D.H. Jensen & R.C. Wurl