1. NERCOMP conference March 30, 2011
Faculty Engagement with Instructional Technology: An Approach that Works
NERCOMP conference
March 30, 2011

3. Our Community 13 master’s programs 2 doctoral programs 100 faculty
900 students
200 courses
3,000 professional education participants
27,000 alumni

4. Our Campus Harvard Square 3 buildings plus significant rented space
35 classrooms
Fully wired campus

5. Our Department Admin Dean CIO Systems Research App Dev Help Desk
Desktop AV
Inst Tech

6. Our School’s Mission
To prepare leaders in education and to generate knowledge to improve student opportunity, achievement, and success.

7. Our Team’s Mission
Research / pilot
Educate community
Broaden uses

8. Has this ever happened to you?

9. What faculty engagement challenges do you face?

10. Instructional Technology: Then
2005

11. Instructional Technology: Then
No plan
A person, not a team
Tech support for underwhelming course site
Languishing multimedia lab
Siloed class session video service
Benevolently ignored by community
Perception TIE did all instructional technology

12. Building the Business

13. Instructional Technology: Now
Mission
Services
Team
ePlatform
Physical Spaces
Process
Outreach Approaches
Tracking / Reporting

14. Our Services (IT Speak)
Pedagogical consultation
Course platform
Web conferencing
Streaming video
Digital content development
Clickers / SMART board
Multimedia assignments / lab
Associated technical training
Research / pilot emerging techs
Remains the same

15. Our Services We help students: We help faculty:
Increase active student processing in the classroom
Bring the world into the classroom
Communicate with students outside the classroom
Maximize class teaching time
We help students:
Learn necessary background content
Revisit course content to reinforce learning
Collaborate virtually on projects
Demonstrate understanding of course content

16. Our Team Kristin Sullivan Manager of Instructional Technology
Susan Eppling
Instructional Media Developer
Gino Beniamino
Instructional Technologist
Jason Gorman
Instructional Designer

17. Our ePlatform

18. Our Physical Spaces

19. Our Process Kick-off / planning Instructional design phase
revise
assess
reflect
Kick-off / planning
Instructional design phase
Technical development
Training / dry runs / testing
Launch

20. Hear From Our Faculty

21. Ideas / Needs Generation
Ed Tech
Students
Faculty

22. Our Outreach Approaches
events
word of mouth
web sites
monitors
consult

23. Our Project Tracking / Reporting

24. Online Exec Ed Institute

25. What’s Next Distance learning Mobile learning Clickers in classroom
Student services
Assessment
Streaming video 2.0

26. Top Tips
Everything always starts with a conversation. Instructional design first, technology second. Speak their language! Think like a teacher, not a technologist. Design and run your team like a business within a business. Don’t be afraid to consider how your team could improve. Track projects and analyze data. Are you working across programs, on all services? Partner with faculty on a new project with goal that they will become self-sufficient in the future. Make time to really understand needs then ask how you can help meet those needs. Define your core set of technology tools and promote their use over alternatives. Remember, technology happens…roll with it!

27. Questions? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?

28. Thank you! http://isites.harvard.edu/k66301
Kristin Lofblad Sullivan, manager of instructional technology Jason Gorman, instructional designer Gino Beniamino, instructional technologist Susan Eppling, instructional media developer