1. AS2: Business Studies (Principles of Management and Leadership)

2. Management Styles
Authoritarian
Paternalistic
Laissez-faire
Democratic

3. Authoritarian Managers: Do not listen Do not want feedback
Know how they want it done
Give orders
Use one-way communication
Know what they want
Employees often have a poor working relationship with the manager

4. Paternalistic Managers: Support employees Direct the employees
Make the final decision
Interested in staff social and security needs
Try to do what is best
Might consult
Can be over reliance on the manager and if wrong decisions are made

5. Laissez-faire Managers: ‘leave well alone’
Allow employees to carry out their work without any interference
Can result in employees having little incentive to work
Useful in industries where creativity and innovation are important such as in software development

6. Democratic Two-way communication Involve workers in decisions
Encourage contribution
Delegate decision making
Listen to ideas
Can be time consuming
Managerial control may be lost

7. Factors Affecting Leadership Styles
The Task
The Culture of the Organisation
The Type of Labour Force
The Group Size
The Managers Personality

8. The Main Functions of Management
Henri Fayol
Planning
Organising
Commanding
Co-ordination
Controlling

9. The Main Functions of Management
Peter Drucker
Setting Objectives
Organising
Motivation and communication
Measurement
Developing People