1. MDHI Coordinating Committee
August 25, 2017

2. Coordinated Entry Background
2015: CH Individuals & Veterans via CAHPS 2016: OneHome Launch + Family & Youth Pilots Recommendations for Coordinated Entry Staffing & Structure RFP in October 2016 OneHome Family: CCH OneHome Individuals & Youth: VOA 2017: Family & Youth Rollout + DV Provider Discussions 2018: Singular technology system, increased non-CoC resources

3. Youth Pilot Started in Fall 2016 with the Youth Bonus expansion
Common assessment tool: TAY-VI-SPDAT
33 permanent supportive housing tenant-based vouchers
Partnership between CO Division of Housing, Colorado Coalition for the Homeless, and Volunteers of America
Collaboration between the youth service providers across Metro Denver

4. Current Progress: Youth
As of July youth leased up!
Remaining 14 vouchers are in progress- voucher briefing scheduled, voucher issued, or a unit identified
Integration of Urban Peak programs (STAR & ROWAN)

5. Youth Meeting: Today! 4th Friday of the month 1:00pm
Urban Peak Admin office, st Street, Denver, CO
Call-in available

6. Family Pilot Family conversations started in August 2016
Family pilot started February 1st and ended July 31st,
During the pilot phase the OneHome Family team developed prioritization criteria for the family system.
The process from assessment to matching to resource has been streamlined and team will now turn their focus on streamlining the matching to lease up phase.
A work group is being created to develop a triage tool.

7. OneHome Families Process
Prioritization:
1- Risk Factors: Persons with Disabilities, Open Child Welfare Cases, Physical Health, Substance Abuse, Mental Health;
2- Age of the Youngest Child: Children under 1, Children under 5;
3- History of Homelessness;
4- Length of Time Homeless
Pre-match Queue:
Ana reaches out to surveyor to follow-up and get these responses from family to determine which program may be most suitable
Matching:
Family case conferencing
Ana provides referral names on Tues PM/Wed AM, follows up on Fri PM/Mon AM
Weekly with tracking info/updates to get statuses
Currently VOA & AuMHC have elected to do their own housing navigation
Resources:
VOA
YTP: youth family
HSP (Kathy)
RRH+Care: 2 higher scoring families (Lezlie)
AuMHC: families with a mental health need
CCH: Was referring through FSS, changing it to navigate via Housing Intake & Placement Team (Deanne)
Boulder RRH: currently no vacancies due to higher lease-up earlier in the grant
Family Tree: Family Demonstration Project RRH
This is the prioritization criteria used to pull names for pre-match. The names are prioritized based on criteria 1-3 with 4- Length of time homeless being the tie breaker.

8. Family Outcomes through end of July
Assessed
0-3: 32
4-8: 190
9+: 124
Total: 346
Housed
25 Households
Self-resolve
25%
Reporting on housed data has been difficult. Better communication and OneHome prioritization is needed to streamline this process.

9. Family Kickoff
OneHome Family System is opened up to the Metro Denver Community on August 1, 2017.
After August 1st, community agencies working with persons experiencing homelessness, may assess and enter families into the OneHome system after completing a VI-SPDAT training.
You will want to consider:
Do you work with large numbers of families experiencing homelessness?
Do you have capacity at your agency to train a staff person to be a VI-SPDAT assessor?
Do you have capacity at your agency to maintain contact with the clients that you are entering into the system?
Do you have capacity at your agency to have a staff person maintain communication with the OneHome system and to communicate information back to your agency?
If you answered no to these questions, you can refer clients to a referring agency. These can be found on the OneHome website at
If this is not feasible, you can call 211 and schedule for a mobile assessor to come to you at
There are advantages and disadvantages to being an access point or choosing to not be an access point. Generally, if you anticipate doing less than 10 VI-SPDATs per year then you should probably not be an access point. If you are not an agency that works directly with persons experiencing literal homelessness, then you may not need to become an access point.

10. RGC/Community Forum Feedback
Voices of lived experience from Denver
We invited our homeless community members to observe the August RGC meeting and provide feedback on the OneHome system.
We had 25 community members in attendance.
The feedback collected will be reported back to RGC in September, and CDT in October.
Ana

11. RGC/Community Forum August 1, 2017
•   The community does not know what OneHome, or the VI-SPDAT is. Also, many programs
Non binary/trans vulnerability is not scored or measured on VI-SPDAT, and not enough spaces for non-binary/trans
Lack of affordable rehab facilities, too many barriers to housing for non-Housing First programs
Need a database to share homeless shelter information that is not linked to law enforcement (HMIS)
Housing lists are out of date, need updated landlord recruitment and housing opportunities
Working with local governments to address homelessness, enhance communication, provide safe places to sleep. Do not hide it or criminalize it
We(providers/system) go to them. Not ask them to come to us
The Denver community was appreciative of an opportunity to communicate with the system
Ana
The RGC/Community Forum on 8/1/17 had good turnout  and participation from our homeless community members. Approximately 25 community members attended. 

12. Technology Progression
Current State
Google Platform (Individuals, Families, Youth)
Homelink (Veterans) – April September 15, 2017 (system shut down)
October 2017 – 2018 (Timing TBD)
Interim Solution
Salesforce – All populations
2018 (Timing TBD)
Longer Term
HMIS Vendor – All Populations
Renee

13. Technology Solution Next Steps
Salesforce Interim Solution Target for October 2017
ROI digital upload (no faxing, ing!)
User login to review client scores, check to see if they have been assessed, submit updates
No UCI’s
VI-SPDAT v2.0
Veteran + Individual + Family + Youth = OneHome
Data clean-up and purge of inaccessible records for HMIS migration
Agency Liaison training (in person/webinar)
Assessor training materials/instructions
Renee

14. Technology Solution Next Steps
New HMIS Vendor Work Will Begin Early 2018
August: MDHI CoC Board Vote, other CO CoC Boards Vote
Coordinated Entry System Integration is a priority
Database structure and migration process
Working on figuring out how current non-HMIS users will access OneHome, but they will be able to still participate and enter surveys
OneHome system process redesign implications based on data-driven evaluation and truly coordinated effort
Renee

15. What we’re working on Technology Systems & HMIS Planning
Monitoring & Evaluation
Training: Iain de Jong next week!
Communications (website revamp & MDHI weekly updates)
Increasing non-CoC funded portfolio
PHA engagement
System planning for 2018