1. Services for anyone impacted by crime in Bedfordshire Engagement evening
Date and version number

2. Welcome to Police HQ
Kevin Vanterpool

3. Housekeeping

4. Clare Kelly and Bethan West
The vision for anyone impacted by crime in Bedfordshire

5. Bethan West Overview of Services
Those impacted by crime in Bedfordshire
Commissioning priorities
The Future

6. Kevin Vanterpool Our new model, our aims and aspirations
Programme Aims
Consultation and Outcomes
What Works?
Key Features & Referral Process
Restorative Justice
Structure

7. Programme Aims
To identify, design and implement the most effective and efficient delivery mechanism / solution for the assessment and management of services for those impacted by crime.
The solution will: 
deliver high quality services
be cost effective and deliver value for money
have the capacity and capability to support a range of specialist support for those affected by crime
be flexible and responsive to meet needs
ensure compliance with all statutory requirements e.g. VCOP.
enhance the service users overall experience through the criminal justice system

8. Outcomes from Consultation
Success is best defined by the victim
We need a Coordinating function.
Interagency referral process presents risk of re-victimisation
Need to use technology to facilitate both information exchange and access to services.
Understand and support victims based on their needs
No Support for young victims of DV/SV
Services to work with low or medium risk DV victims
Language barriers
Services experience a high prevalence of mental health related issues
We can only achieve the best possible service for victims by working effectively in partnership.
Disparity exists across Bedfordshire
No support for Cyber bullying, sexting and being exploited

9. Information and communication Professionalisation of Victim Services
What Works?
Hallmarks:
Information and communication
Procedural Justice
Multi-Agency Working
Professionalisation of Victim Services
Literary Review
Those impacted by crime
Local Service Providers
HMIC Feedback
Peer Reviews
Ministry of Justice

10. Key Features Centre of Excellence Focus on Victims
Signpost
Centre of Excellence
Focus on Victims
Built on Learning & Best Practice
Accessible to all victims
Initial & ongoing assessment of needs
Information Rich Environment
Enhances Partnerships with local providers.
Greater Influence on CJ partners
Supports and enhances existing programmes and operational functions.
Champions for the improvement of our service to victims
Pan-Bedfordshire directory of services
RJ Identification and Coordination
Coordinating role across force and partner agencies & providers

11. Bedfordshire Victims Partnership
Signpost
Local Authority Services
OPCC Commissioned Services
Emerald
Court Based Witness Service
Witness Care
CPS VLU
NPS Victim Contact Scheme
Road Victims Trust
National Homicide Service
University of Bedfordshire
Community Interest Companies
MH Trust
Local & National Charities
RJ Hub

12. Referral Process Self-Referral Call from those impacted by crime
Local Service Providers
Call from those impacted by crime
Initial Needs Assessment as crime is recorded
In Depth Needs Assessment
Emotional/Practical Support
Case Management
Face to Face Support
Contact and update
Support through CJS
Potential Need?
BVP Service Directory
Person impacted by crime doesn’t want to report crime
Self referral
Self referral

13. Restorative Justice RJ Hub – embedded within service
Sustainable - building on local partnership capacity & capability
Coordination of offer, referrals, progress and delivery of interventions
Person Impacted by Crime, rather than offender focused, based on needs.
Available throughout CJ process as part of cope & recover

14. Structure Head of Unit (PO4) Victim Care Supervisor (SO2)
8 X Victim Care Coordinators (SC5)
Victim Care Admin
Volunteers
RJ Coordinator
(SO2)
RJ Admin

15. Clare Kelly Culture Application Process Eligibility Criteria
Recruitment process

16. Application Process Information Event Online Application Interview
Gather relevant information to help make an informed decision
Online Application
Competency style questions and basic personal details.
Interview
Values based interview , USP
Final Offer and Contract
when all pre-employment checks are clear
Pre-Employment Checks
Vetting, References
Start role and initial training
Online Application:
If, after attending the event, you would like to submit an application you can do so online.
As well as basic information, you will be required to supply a supporting statement detailing how you are competent in the core behaviours deemed suitable for the role. You will need to go in to detail and explain your thought process in the examples you supply, using the STAR format. This stands for Situation, Task, Action and Result and will help you structure your examples.
Interview:
If you pass the shortlisting stage of the online application you will then invited to an interview.
This will be a competency based interview lasting approximately 45mins.
Like the application you will need to go into details and explain your example using the STAR format.
Pre-Employment Checks:
Upon passing the interview, you will be sent a conditional offer via from the HRSC team with the pre-employment forms that will need to be completed.
This includes vetting, medical forms and references.
These checks can take some time – vetting alone can take many weeks.
Vetting – Disclose everything!
Starting the role:
Once you have completed your pre-employment checks, a start date will be agreed, contract and pay forms sent out by the HRSC team.

17. Eligibility and Policy
Vetting
May be eligible to join with minor convictions and/or cautions
Declare everything on the vetting form, including family member’s convictions if are aware they have any
Residency
British citizen, EC or EEA National, Commonwealth Citizen, Foreign National with no restrictions to stay in the UK.
Must have lived in the UK for a minimum of three years.
If resided outside of the UK within the last 3 years – will need to complete an overseas questionnaire, this will be send alongside the vetting form.

18. Q & A