1. THE 10 BEST PRACTICE AREAS OF WORLD CLASS TALENT MANAGEMENT
Best Practice Institute
June 14, 2006
Dr. John Sullivan
Author, Professor & Advisor to Management

2. BMW HP B of A
Siemens Cisco Baxter
Intel Oracle Pfizer
Sprint World Bank SUN
Mc Donald’s Corp. Phillips Med Abbott
Charles Schwab Mc Kinsey & Co J&J
AOL Conference Board Macy’s
Microsoft JP Morgan Ameritech
Deloitte Consulting Marriott NIKE
Transamerica PepsiCo MGM Grand
Chevron/Texaco Morgan Stanley SC Johnson
Starbucks Schering Plough Yahoo
Texas Instruments KLA Tencor Nestle
Stanford Hospital General Mills State of NC
Valero Energy Lucent Google

3. Dr. Sullivan’s current books
Rethinking Strategic HR (Published by CCH Inc.)
HR Metrics - The World-Class Way (Published by Kennedy Information)
Improving Productivity - The World-Class Way (Published by Kennedy Information)
All are available at Amazon.com
The Orientation Toolkit
Available at DrJohnSullivan.com

4. Let’s have a conversation
Please interrupt and comment…
or ask a question at any time

5. The basic premise for my discussion is
HR’s lack of aggressiveness in Talent Management
… is hurting your bottom line business results
Note: The $ impact approach we are covering today… was profiled in CFO magazine

6. Most Talent management is stealth

7. Talent management
Sports
Most hidden
Magnet 80/20

8. What is the goal of talent management?
And the goal is?
What is the goal of talent management?
- Right person
- Productivity

9. Profit per EE $ spent can be 12x higher
Do some HR depts. get dramatically more productivity from their “talent dollar”? (Revenue per Employee)
Average $160,000
IBM $300,000
HP $500,000
Apple $617, 000
Cisco $700,000
Dell $1,000,000
Google $1,056,000
It takes 6X more people at the average firm to produce the same revenue as it does at Dell
Profit per EE $ spent can be 12x higher

10. The 10 best practice areas of talent management
Aggressiveness/ on a War footing
Wells Fargo, Exploding orientation, Lawyer letter MGM/ 1st Merit raiding, Google college web page, Benchmark recruiting

11. An illustration of this new aggressive approach
EA vs Radical entertainment
(Now hiring in ASCII code )

12. The 10 best practice areas of talent management
Proves business impact in dollars
Work with CFO, Split sample, Change assessment, Change source, Agilent, First Merit vacancy, Ross, Make a profit HealthEast/ Wachovia
3. Employment brand, the only long term strategy
Wegmans, Story inventory 365, BofA/MGM promotions, SW book/TV, Red Robin menu, Donald

13. Recruiting branding has changed – Have you?

14. The 10 best practice areas of talent management
Proactive / continuous recruiting
Seeks out opportunities– Who’s who, Most wanted, Turnaround SBU, External succession Booz, MS Business cycle
5. Referrals – Reference, Give me 5, Lily Rolodex
6. Sales / Marketing approach
Would your recruiters be comfortable… Bar, My Space, trade show booth, buy Google words, Radical Press release, Nortel college

15. The “right day” sales approach 175 sent out and 130 responded

16. The 10 best practice areas of talent management
World wide – Yao Ming, Dirk Nowitzki, India/ Nokia, Bankers wives at home
Data driven – Valero, Best source, Google 300x, Prioritization /Mc D 35%, Why they reject offers
Retention – Bad mgr, Challenge, Post exit, Block
Competitive advantage – Do you have a Rec culture/Offer letter, first day… Do you have Comeback kids/Career mobility team, Do you have MS bus cycle, Lebron/ Kobe, Speed/prom

17. The 10 areas where you need to get a lot better!
Aggressive/ War footing
Proves business impact in dollars
Employment brand
Proactive / pre-need
Referrals
Sales approach
World wide
Data driven
Retention
Competitive advantage

18. Did I make you think. Provide you with some new ideas
Did I make you think? Provide you with some new ideas? How about some more questions?