1. A botok ébredése, az ügyfélszerzés érdekében
avagy a mesterséges itelligencia hadrendbe állítása
az ügyfélszerzés érdekében

2. 2.6 billion smartphone Smartphone Trends – Mobile first attitude
Today there are
2.6 billion smartphone
subscriptions globally
6.1 billion smartphone users globally by 2020

3. Smartphones are a central part of our daily lives9
The number of times per hour the average user check her/his phone.
Source: Jaclyn Salem
84%
Smartphone users worldwide say they couldn't go one day without their device.
Source: Sima Ioana - Are We Addicted to Our Smartphones?
34%
of us use the device that’s closest to us when looking for information
Source: webrand.in
80%
Are offended when others use their device during an interaction
Source: Verzion
36%
of smartphone owners would choose their phone over their TV
Source: Google
More than
50%
of people immediately pick up and begin using their smartphones after they wake up
Source: ExpressPigeon
1 in 3
smartphone owners would rather give up sex than their phones
Source: Sima Ioana - Are We Addicted to Our Smartphones?

4. Smartphones are the most common starting place for online activities
Source: Google

5. Chatting is the #1 smartphone activity
Source: Google

6. 30 000 Smartphone Usage - Messenger 375,000 200 1,2 billion 11%
More than
375,000
people from over 
200
countries engage with bots on Messenger every day
Source:
1,2 billion
Messenger users
Source: Digital Trends
11%
of the world’s population uses Facebook Messenger each month.
Source: thenextweb
The number of messages sent to businesses on Facebook has doubled in the past year
Source:
Number of chatbots
30 000
Source: Tech Crunch
On average
2 billion
messages is sent monthly between users and businesses
Source: Digital Trends

7. What is a chatbot? Why chatbots are born? chatbot
...and why they are so important to your business?
chatbot
/ˈtʃatbɒt/
noun
a computer program designed to simulate conversation with human users, especially over the Internet.
In short: People can talk to your company without being a human on the other end.

8. The customer journey – Dorsum Software
Awareness
Engaging
Onboarding & Planning
Relationship development
Keeping the relationship alive
Eye-catchy ad with referring to chat with a chatbot
Friendly conversation while showing the advantages
Go through the profiling and call to action + CRM integration
Customer Acquisition: Botboarding
Interactive tablet based presentation tool
Goal based planning
proposal generation
Onboarding: Client Acquisition Tool
Investment recommendation
Customer risk profiling
Multi asset class portfolio
P&L & Performance monitoring
Model portfolios & rebalancing
MIS reports
Exposure monitoring
Disaster scenario analysis
Advisor hierarchy
KPI tracking
Relationship: Wealth Management Platform
portfolio access & goals tracking
reaches the tech savvy generation
Digital advice mobile app
RM + Client chat
Customer retention: Virtual advice app

9. The customer journey – Dorsum Software
Awareness
Engaging
Onboarding & Planning
Relationship development
Keeping the relationship alive
Eye-catchy ad with referring to chat with a chatbot
Friendly conversation while showing the advantages
Go through the profiling and call to action + CRM integration
Customer Acquisition: Botboarding
Interactive tablet based presentation tool
Goal based planning
proposal generation
Onboarding: Client Acquisition Tool
Investment recommendation
Customer risk profiling
Multi asset class portfolio
P&L & Performance monitoring
Model portfolios & rebalancing
MIS reports
Exposure monitoring
Disaster scenario analysis
Advisor hierarchy
KPI tracking
Relationship: Wealth Management Platform
portfolio access & goals tracking
reaches the tech savvy generation
Digital advice mobile app
RM + Client chat
Customer retention: Virtual advice app

10. VS. Innovation in Business New and revolutionary way of
Old fashioned forms and client profiling
New and revolutionary way of
customer commuinications and client profiling
VS.
Onboard your customer with a Chatbot

11. Yes, it is still the form. Chatbots ante portas! Everywhere in life…
Poncho
CNN
H&M
Index – Árkád
2 BANK PILOT + 1 TENDER
Chat with 1,2 billion potential customers instantly right where they are, in Facebook Messenger. Acquire new customers for your financial institution in completely new and revolutionary way. 

12. Tangible business benefits
The completion rate average is 59%, which is significantly higher than other forms that range from 3-28% average completion rate. Source:
1,2 billion Messenger users Source: Digital Trends
Simple self-marketing
11% of the world’s population uses Facebook Messenger each month. Source: thenextweb
Converting data into personalized advertisements
Reach millions of potential customers
High(er) conversion rate
Available anytime
On smartphone but without an app
Bot as a service: BaaS
cloud
Easy and accessible
Save manpower
Simpler interface
Nincs feladat.
Chatbots are faster
Cut resources down
No app installation required
Just register and use
With the usage of natural language
Open and universal
Instant results
Chatbots are more human
More qualified interaction
Trained staff or extra investment is unnecessary

13. FinovateEurope 2017 – Best Of Show

14. Köszönöm a figyelmet! I’m here to chat with you! m.me/chatwithdaisy
DORSUM CO. LTD. | H-1012 Budapest, Logodi street | Phone: +36 (1) |