1. LBC KAKAMPI

2. Program Description
LBC Kakampi Program is designed to assure the outgoing OFWs that in LBC is part of their journey, no matter where they are.
In this journey, LBC has created different initiatives that will make their hard-earned money be more valuable, thus further closing the gap between them and their families.
LBC Kakampi is intended to be a global members-only club, exclusive to those who will avail of the kit here in the Phils, and to a limited number of loyal customers.
Program Objectives:
Penetrate 3% of the total deployed OFWs.
Generate incremental revenue from international sending sales.
Generate incremental revenue from cross-selling of LBC products to partners in the program.
Build strong equity LBC brand to global OFW market.

3. LBC KAKAMPI – the Kit Kakampi
PLDT Sim importanteng malaman natin ang kalagayan ni Ben sa Hongkong, at siya rin naman sa kanyang pamilya dito sa Pilipinas. Sa tulong ng PLDT sim, makakausap ni Ben ang kanyang pamilya with local charges! Isa rin itong paraan para maka-send tayo kay Ben ng text reminders and promo msgs.
Kakampi Kit
important details about Dubai (or country of destination), hotlines, embassies and other communities, holidays at iba pa
LBC Country/Region Directory
How to send money/cargo
Product offers
Kakampi
Discount vouchers na magagamit nya para ma-try ang services ng LBC.
LBC Plus when available to Origins
Kakampi Kit Holder para sa passport,
With picture slot of family at iba pa

4. Kakampi designs - ME

5. Kakampi designs – AsiaPac

6. Kakampi designs – NAM

7. Kakampi designs – EU

8. LBC Kakampi End-Goal: LBC Kakampi as a CSR program:
One of the most credible organizations globally that OFWs will strive to be a member of, from any part of the world because of its specific benefits and offers, not only for them but also for their families here.
Will provide more meaningful partnerships that will further assist and guide OFWs on their journey, not only for the OFWs who went through the PDOS sessions but those who are already in the Origins.
Provide more opportunities for OFWs to further improve their well-being in the Origins through product-specific offers and privileges.
Moving forward plan: what is the end goal for kakampi, not on sales but on opportunities (1…), origins (top of mind), n

9. LBC Plus as KAKAMPI

10. WHAT IS LBC PLUS OFW KAKAMPI PROGRAM ?
LBC Kakampi Program thru LBC Plus is designed to assure the outgoing OFWs that in LBC is part of their journey, no matter where they are.
In this journey, LBC has created different initiatives that will make their hard-earned money be more valuable, thus further closing the gap between them and their families.
LBC Kakampi is intended to be a global members-only
club, exclusive to those who will avail of the kit
here in the Phils, and to a limited number of
loyal customers.

11. LBC PLUS – KAKAMPI MEMBER PROGRAM (BENEFIT)
KAKAMPI SA SIMULA
Invite OFW/FOs attending PDOS to sign up in LBC Plus Loyalty Program to qualify in the Kakampi Program
KAKAMPI SA PAGHAHANDA
All OFW/FO’s attending PDOS who signed up with LBC Plus Card Application form will received LBC PLUS KAKAMPI PACKAGE
Standard Package (FREE)
LBC Plus Membership (sign-up)
PLDT Simpack
Free calls for OFWs for AsiaPac
Local call charges beneficiaries
LBC Booklet
LBC Branches and Contact Number
LBC Products & Services
LBC Discount Voucher (Startied April 6)
Note : All OFW who signed up prior April 01 will
be given their discount voucher thru their registered address

12. LBC PLUS – KAKAMPI MEMBER PROGRAM (BENEFIT)
Additional Package (with minimal cost of Php600.00) – SOON!
Health Care Card (In/Out Patient & Emergency Care Coverage)
Accident/Natural Death Insurance
Medicine Voucher worth
KAKAMPI SA PANG ARAW-ARAW
Knowledge Power (Tuition Fee Promo) – Promo Date To be Announced via SMS or to OFW/FO LBC Plus Kakampi Member
LBC Transaction of OFW will be raffled off electronically
Scholarship grants are given as prizes
KAKAMPI SA PAG UNLAD
Sagot ko Pabahay Mo
Extension of Discounts to LBC Plus Kakampi Members
Negosyo Vehicle
Extension of Discounts for after sales parts and services
KAKAMPI SA KAALAMAN (For Free)
Financial Literacy
TESDA – Livelihood Program

13. LBC Kakampi Package Standard Package LBC Plus Membership (sign-up)
Note : UAE Discount is Unique per customer the rest are generic
Standard Package
LBC Plus Membership (sign-up)
PLDT Simpack
Free calls for OFWs for AsiaPac and NAM
Local call charges beneficiaries
Discount Voucher
Valid Until End of April 016

14. LBC KAKAMPI Program Performance
Total Customer Acq Target
Actual Customer Acq as of April
% Achivement
Total Customer Encoded in the System
9,034
7,125
79%
New Customer with transactions
4,818 19
0.39%
New Customer without transactions
4,216
7,106
Caveat
Target Customer who will transact of 53% (or total of 4,818) of the Total Sign up of 9,034
Started the Discount Cargo Voucher April 6, 2015
Expected Conversion to Sales is July onwards

15. LBC KAKAMPI SIGN UP Performance - OFW
Count of COUNTRY
Region
COUNTRY
Total
Asia Pacific
MALAYSIA
471
HONGKONG
127
TAIWAN 36
MACAU 8
SINGAPORE 7
Asia Pacific Total
649 ME
KINGDOM OF SAUDI ARABIA
5,635
QATAR
1,090
UNITED ARAB EMIRATES
998
BAHRAIN
886
KUWAIT
666
OMAN
111
BRUNEI 18
JEDDAH 1
ME Total
9,405
Grand Total
10,054
Started the Discount Cargo Voucher April 6, 2015
Expected Conversion to Sales is July onwards

16. LBC KAKAMPI SIGN UP Performance - CFO
APRIL
MAY
Origin
TOTAL
Sign Up : Monthly
Sign Up : Ave per day
USA 35 16
                     1 19
Canada 28 9
                     0 EU 20 5 15
Australia 3
                    -  
New Zealand 1
Malaysia
                   -  
Taiwan
Singapore
                    -  
Hongkong
Other APAC 2
Others 4
PH (Regular) 67 18 49
                     2
164 62
                     3
102
                     5
Started the Discount Cargo Voucher April 6, 2015
Expected Conversion to Sales is July onwards

17. CUSTOMER AVAILMENT PROCESS – PICK UP
Customer will call CCM to request for Pick up
Customer will inform CCM about the Discount Voucher
Vistra 2 - CCM will ask the voucher code and tag the discount code
Vistra 1 - CCM will note in the remarks field the discount voucher
CCM will perform the booking process. Inform Customer the Booking Reference Number and notify customer to present LBC Plus card and the voucher during pick up
Scheduler consolidate the booking schedule and note the discount (if any) prior turn over the pick-up manifest to PDA.
Pick up driver visit customer place to pick up the box
Asks for LBC Plus Card and the discount voucher
PDA will peel off sticker voucher, apply discount and process the transaction.
If customer failed to show LBC Plus and voucher proceed to next step
PDA collects the payment.
PDA hand over the PL and tracking number to customer and collects the box.
PDA turns over all collected boxes for the day to Warehouse.
Warehouse associate to scan all PL and send to GPT for posting
GPT to tag the transaction using the attached discount code

18. CUSTOMER AVAILMENT PROCESS – WALK IN (Branch)
Customer will visit the Branch to drop off the Balikbayan Box
Customer will inform CCM about the Discount Voucher
Branch associate ask for LBC Plus card and the discount voucher.
Branch associate will peel off sticker voucher, apply discount and process the transaction otherwise proceed to next step
Branch Associate collects the payment.
Branch Associate hand over the PL and tracking number to customer.
Branch Associate turns over all box acceptances for the day to Warehouse.
Warehouse Associate to scan all PL and send to GPT for posting.
GPT to tag transaction using the attached discount code.

19. Thank you.