1. Seamless Secure Superfast Bus Booking

2. Bus Booking in mStore Goibibo as Travel partner
Seamless customer journey
mStore serves all travel needs – Hotel, Flights and Bus

3. 1 Customer Journey Login to Kotak Mobile Banking app Hotel Booking
VIVEK SINHA
Hotel Booking 1

4. Bus Booking
Go to mStore
Slide left to come on ‘mStore’ section 2

5. Bus Booking
Select Bus Booking 2

6. Bus Booking
Begin Search
Enter Journey details and search 3

7. Bus Booking
Select Bus 4

8. Bus Booking
Select Seat 5

9. 5 Bus Booking Verify details Enter Promo code to get discounts
No data entry as pre-filled customer name, & contact details make it easy to proceed quickly 5

10. 6 Bus Booking Make payment
Easy to select payment option for quick check-out 6

11. 7 Bus Booking Customer receives bus ticket in e-mail
Refer ‘My Bookings’ to check booking details 7

12. Superior experience on Kotak mobile app
Single Sign-on with Mobile Banking app to Bus booking
Pre-filled customer contact details for quicker booking
Tickets mailed to customer and made available within app
Convenience
Easy to select payment option - No need to remember lengthy account/credit card details
Faster payment
Two-factor authentication in Mobile Banking app ensures secure transactions
Secure

13. Thank you