1. Microsoft Office 365 Outlook Integration Boosts Productivity for Small Hotels and B&B Owners
“We think every hotel should use a digital planning system. With the Microsoft Office 365 platform we developed an easy to install and user-friendly solution that helps hoteliers to realize the ultimate guest experience.” – Quinten Gazendam, Business Development, SmartHOTEL
SITUATION
Daily operations in hotels consist largely of repetitive administrative tasks. Larger hotels often use complex software solutions to help with these tasks. SmartHOTEL wanted to develop a simple solution to help their small hotel and bed and breakfast customers be more productive by automating tasks to enable them to spend more time making guests feel welcome and less time managing room availability and bookings.
OFFICE 365 ISV:
SmartHOTEL
WEB SITE:
LOCATION: Reeuwijk, The Netherlands
ORG SIZE: 24 employees
OFFICE 365 ISV PROFILE:
Since 2006, SmartHOTEL has made solutions to help hoteliers of every size realize the ultimate guest experience. It provides smart and simple hotel software for managing room availability and rates including connectivity to online hotel booking channels. SmartHOTEL’s team of professionals has extensive experience in the hospitality industry, so they know what hoteliers want.
SOLUTION
Since most of SmartHOTEL’s small hotel and bed and breakfast customers already used Outlook 365, integrating with it was a natural choice. SmartHOTEL Planner Add-in for Outlook offers hoteliers a clear, always up-to- date overview of reservations and room allocations right from the familiar Outlook Calendar. The Add-in automatically collects guest contact information in Outlook Contacts so it’s easy to send to guests using business-class Outlook mail. Since all the data is stored securely in the cloud, room and reservation details are always available, and on any device.
BENEFITS
Office 365 offers familiar productivity applications, including business-class , shared calendars, and contacts manager, that are always up-to-date.
With Office 355, data lives safely in globally distributed datacenters so it’s always accessible with continuous backup and disaster recovery abilities.