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MYSHOPAUTO THE PROCESS
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MYSHOPAUTO THE PROCESS
Ease of Communications will increase retention
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MYSHOPAUTO THE PROCESS
Log on to web based communications HUB Enter Name & Password “CLICK”
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MYSHOPAUTO THE PROCESS
MESSAGE MANAGER Documented DIGITAL Communications From Service Writer (SW) to Technician Technician to Parts Parts to the Service Writer Technician to Service Writer Service Writer to Customer
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MYSHOPAUTO THE PROCESS
No Telephone Tag with your customer 2-Way Messaging between your customer and your shop Notifications of vehicle repair requirements sent right to your customers smartphone while the vehicle is on the lift. Documented accept and decline by the customer Simple to install Simple to use Free to install on your customers IPhone or Android Smartphone Your Cost is less than a cup of Starbucks a day for most shops
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MYSHOPAUTO THE PROCESS
Access MYSHOP by entering username and Password “CLICK” ***
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Service Writer Selects customer “CLICK”
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SW completes necessary fields for MPI VIN# (copy and paste Year / Make / Model Tag or Plate # Selects Save “CLICK”
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MYSHOPAUTO THE PROCESS
Service Writer Selects customer “CLICK”
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3. SW selects Task MPI 4. SW selects Tech 5. SW may enter RO number 6 SW enters any special instructions 7. SW assigns work “CLICK”
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MYSHOPAUTO THE PROCESS
Technician logs in using user name and password
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MYSHOPAUTO THE PROCESS
Technician selects RO “CLICK”
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Technician digitally documents MPI “CLICK”
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Left Head Light Technician Completes MPI and requests parts pricing “CLICK”
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MYSHOPAUTO THE PROCESS
Technician “CLICKS” sends MPI digitally to SW
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MYSHOPAUTO THE PROCESS
Technician when MPI is completed 1 Select Service Writer 2 Select text “MPI Completed” 3. Sends Message “CLICK”
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MYSHOPAUTO THE PROCESS
Parts logs in using user name and password
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MYSHOPAUTO THE PROCESS
Parts selects the RO requiring parts pricing “CLICK”
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MYSHOPAUTO THE PROCESS
Parts Department completes parts number, and pricing and sends pricing to Service Writer “CLICK”
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MYSHOPAUTO THE PROCESS
Parts department sends message Pricing Complete “CLICK”
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MYSHOPAUTO THE PROCESS
Parts Department 1 Selects SW 2. Selects Pricing Complete 3. Selects Send Message Pricing Complete
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MYSHOPAUTO THE PROCESS
SW receives message MPI Completed
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SW Selects customer Selects Task
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MYSHOPAUTO THE PROCESS
Service Writer Completes cost information Combination of parts pricing, labor cost or menu pricing.
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SW Reviews and corrects estimated cost and presents Digital MPI to customer via chat, , computer or printed paper “CLICK”
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“CLICK”
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Just the Facts from the Digital MPI Accept Decline and Return Ease of Communications will increase retention
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Build RETENTION & REVENUE Tether Your Customer with their SMARTPHONE Schedule your Customers NEXT APPOINTMENT Remind your Customer of NEXT INSPECTION
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MYSHOPAUTO THE PROCESS
Build RETENTION & REVENUE Tether Your Customer with their SMARTPHONE Remind your Customer of NEXT INSPECTION Schedule your Customers NEXT APPOINTMENT Ease of Communications will increase retention
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MYSHOPAUTO THE PROCESS
Simple easy to use communications To and From Your customer Ease of Communications will increase retention
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MYSHOPAUTO THE PROCESS
Ease of Communications will increase retention
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