1. Information Technology
Unit 3, Unit 4, Unit 7

2. ICT Information and Communications Technology
= Use of computers, telecommunications and electronics to gather, store, process and distribute information.

3. Internet
International network of computers connected through the telephone network.
It is used to transmit and receive data and information globally at a low cost

4.
Electronic Mai
Method of sending a typed message and computer files directly from one computer to another.
It is fast, efficient, convenient and cheap. Copies can be sent to several people at the same time
It is not secure (hackers may gain access to information), incorrect addresss, technology may not be available, viruses are a problem

5. Intranet
= Internal Computer Networks – networks of computers within a business. They allow employees to send files to each other over the computer network. Also called Local Area Networks (LAN)

6. EDI = Electronic Data Interchange
Automated stock ordering system that allows orders to be placed automatically from a computer in one business to a computer in another business using the Internet. (Companies need similar software etc)
Minimum of paperwork and stock mgt costs
Speeds up stock ordering
Invoices, statements are sent out automatically
IPayments are made automatically
mproves cashflow and customer satisfaction
Reduces human errror

7. Video Conferencing
Virtual meeting where participants can see and hear each other through the use of video cameras, telephone links and monitors.
Can take place over any distance
Reduces travel time
Reduces costs

8. Software
Programs that can be used on computers e.g. Microsoft Office (Windows 7 and 8)
Word Processing – reports, letters
Spreadsheets – calculations, budgets
Powerpoints - presentations
Databases – clients and employee details
Desk top Publishingn – leaflets, brochures

9. Teleworking/E-working
Employee works on the move or from home (Using laptop, tablet or phone)
The employee needs access to office files via , internet and telephone
Employees travel less and have more freedom to choose their hours of work

10. Benefits of IT – page 65 Speed Location Decision making
Management structures

11. Risks of IT Information security E-crime
System failure – interent down
Expense – maintenance, equipment replacement

12. CAD Computer Aided Design Used in Design of products
Use of computers to assist in the creation, modification, analysis, or optimisation of a design

13. CAM Computer Aided Manufacture
Using computers to automate part of the work on an assembly line to significantly reduce labour costs and improve quality control

14. CIM Computer Integrated Manufacture
Uses ICT (such as robotics) to control the entire production process, from design, and stock control to assembly and quality control.
Reduces labour costs
Needs careful management control to avoid disruptions to the process

15. Impact of technology on Production and Stock Control
EDI
CAD
CAM
CIM
Reduced costs and increased efficiency

16. Impact of IT on human resources
Redundancy
E-working
Training –
Payroll management

17. Impact of IT on costs and financial management
New technology - expensive
Maintenance
Speed and accuracy increased
Less transport costs – videoconferencing
Advertising and marketing costs reduced due to ecommerce – websites
EDI reduces costs of paperwork

18. Impact of IT on management
Human Resource manager – dealing with redundancies, training, industrial relations
Viruses, power cuts, internet accesss, broadband
Data security – Data Protection Act1988 and 2003

19. Impact of IT on marketing

20. E Commerce Also known as B2C (Business to Consumer)
Using the internet to sell to consumers

21. E Business Also known as B2B (business to business)
Using the internet to conduct all types of business and financial transactions, not just from business to consumers.
It includes buying and selling to other businesses.

22. M Commerce
Using mobile phone technology for business and financial transactions