1. Two Factor Authentication (2FA)
“Better be despised for too anxious apprehensions, than ruined by too confident security.” — Edmund Burke

2. What Systems Already Very Soon TBD
NESSIE Direct Deposit (from non-University networks and VPN)
NESSIE W-4, Benefits and Earning statements
2016 W-2s
Very Soon
Banner (September 24, 2017)
HRFE/Paris (October, 2017)
TBD
NetID and Password Changes
Applications accessing sensitive data
From an On-Campus Network
Urbana-Champaign

3. How Smart Phone (DUO) Tablet Mobile Phone Landline Phone Token
Temporary pass codes from AITS Help Desk if your lose or forget your other device

4. What is the Library Doing
We will be reaching out to people (~170) who we can identify as needing access to the Banner and HRFE/Paris systems
We have ordered some tokens that we can assign to staff who need them
The process will be similar to how staff are assigned keys, including a form that will need to be completed and signed. Right now go through the IT Help Desk, but might eventually be handled by Dillon in Facilities
$10 tokens preferred for people who need occasional access
$55 tokens for people who need frequent or daily access
Staff can still use their personal devices if they choose, but we can’t require this
Library IT Help Desk can provide technical support or training if needed
If we bought everyone in the Library who uses Banner a “nice” token it would cost about $10K

5. More Info UI Verify website: https://verify.uillinois.edu/
2FA Knowledgebase articles:
What is 2 factor authentication:
Frequently asked questions (FAQ):
2FA enrollment guide:
2 Factor Authentication hardware tokens:
How to get help with 2 factor authentication:
2FA and DUO:
Not sure what to do? Contact the Library IT Help Desk:

6. “Never trust a computer you can't throw out a window.” — Steve Wozniak
End Point Services
How we deploy software, updates, and security patches to Library workstations and laptops
“Never trust a computer you can't throw out a window.” — Steve Wozniak

7. Another New Campus Power Plant Service
Library IT has also been major campus contributors to this effort
Major Benefits
Efficiencies of scale
Improved security
Better service
Common application libraries across campus
Inventory/reporting

8. What Campus Provides
Infrastructure and service platforms: SCCM, Munki, Air Watch
Documentation, Training, Consultation
Common Application Libraries
Shared Content
Base Image Creation
Software inventories for licensing purposes
Security and compliance reporting

9. In the Library SCCM for Microsoft Windows and Munki for Apple OSX
Library IT responsible for
Local and custom applications and content
Enrolling and retiring our end points
Securing our end points
Providing tech support for local users
Library’s Costs
$0.48/end point/month
Kudos to Tech Services; this a reasonable cost
Library’s cost for ~1000 devices: $5,760/year
However, this is more than offset by a credit of over $10,000/year to the Library for our contributions to the Power Plant
Specifically, 16.5% of Scott Clemens’ time
The remainder will probably be applied to the Library’s Virtual Server costs which are also being provide by a campus Power Plant Service