1. Dental Patient Satisfaction Survey
Friday, July 14, 2017

2. 270 Total Responses Date Created: Friday, July 17, 2017
Complete Responses: 270

3. Q1: Which provider did you see today?
Answered: Skipped: 0

4. Q2: I am able to get through to the office on the phone during office hours
Answered: Skipped: 2

5. Q3: In the last 12 months, when you phoned your dentist's office after regular office hours, how often did you get an answer to your question as soon as you needed?
Answered: Skipped: 5

6. Q4: How convenient was the appointment time you were able to get?
Answered: Skipped: 5

7. Q5: How easy is it to schedule urgent appointments with your dentist?
Answered: Skipped: 5

8. Q6: How courteous and helpful was the receptionist when you arrived at our office?
Answered: Skipped: 5

9. Q7: How friendly was the clinical staff during your visit?
Answered: Skipped: 2

10. Q8: Overall, how often do you wait more than 15 minutes to see your dentist or hygienist? (Wait time includes time spent in the waiting room and exam room.)
Answered: Skipped: 7

11. Q9: How satisfied or dissatisfied were you with the amount of time your dentist or hygienist spent with you addressing your needs?
Answered: Skipped: 8

12. Q10: Were your needs met at this visit?
Answered: Skipped: 8

13. Q11: Did anyone talk to you about the medication you take?
Answered: Skipped: 8

14. Q12: Did your provider talk to you about your health goals?
Answered: Skipped: 8

15. Q13: Were you asked if you had visits with other health care providers since your last visit?
Answered: Skipped: 8

16. Q14: Did anyone help you make an appointment with a specialty provider if necessary?
Answered: Skipped: 6

17. Q15: Have we ever given you information about FMC being your medical home?
Answered: Skipped: 12

18. Q16: Have we ever helped you find other community resources you might need that FMC does not provide?
Answered: Skipped: 11

19. Q17: Do you feel that what you pay for your care is reasonable?
Answered: Skipped: 151

20. Q18: May we contact you for further input regarding your cost of care?
Answered: Skipped: 157

21. Q19: Would you recommend FMC to your friends and family?
Answered: Skipped: 5

22. Q21: What is your race?
Answered: Skipped: 5

23. Q22: What is your ethnicity? (Please select all that apply.)
Answered: Skipped: 12

24. Dr p helped ease my anxiety
Nice place. Nice staff.