1. Recommendations for modernisation of the Croatian public administration
Unit 13

2. Recommendations
Efficient, effective and regulated public administration
Well organized public administration
High level of professionalism
Integrated system of administrative education
High-quality, modern system of office and records management

3. Efficient public administration
Transparency, openness
Well-organized legal procedures
Prerequisite for Croatia’s association with the EU in accordance with the Stabilisation and Association Agreement of 2001

4. Well-organized public administration
Careful handling of documents in traditional and electronic forms – a prerequisite for the efficient judiciary
It is impossible for the judiciary to advance without reforming public administration: the two systems interdependent in law enforcement

5. High level of professionalism
Adequately educated, professional, motivated and proactive administrative personnel, stimulated by working in appropriate organizational culture

6. Professionalism
Good education, impartiality and professionalism of civil servants should eliminate subjectivity and arbitrary political interventions and narrow opportunities for corruption

7. Integrated system of administrative education
Secondary education
College and university programmes
Postgraduate studies
Permanent in-service training of civil servants
System of state exams

8. University course for future civil servants
Administrative-technical, organizational, legal, political science, sociological, economic, financial and other empirically tested knowledge
Managerial skills
Information management

9. Legal terms Comprehensive Sveobuhvatan Judiciary Pravosuđe, sudstvo
Law enforcement
Primjenjivanje zakona

10. Legal terms In-service training
Dopunsko obrazovanje, obrazovanje na radnom mjestu
Coherent
Smislen, povezan, jasan
Draft
Napraviti nacrt zakonskog prijedloga; sastaviti ugovor

11. Administration, assignments, centralisation, flexible, powerfully
Generally speaking, in the system of the State ___ there is still an
emphasis on unity and the tendency towards___, while the process of
expansion and concentration is continuing. The State Administration is a___
centralised and massive apparatus that cannot be ___and that adapts with
difficulty to its new roles and ___.

12. Key
Generally speaking, in the system of the State Administration there is still an
emphasis on unity and the tendency towards centralisation, while the process of
expansion and concentration is continuing. The State Administration is a powerfully
centralised and massive apparatus that cannot be flexible and that adapts with
difficulty to its new roles and assignments.

13. Administrative, centralisation, performance, Self-Government,
On the other hand, the large number of units of Local ___ and employees in its various ___ bodies affects the size of public spending. In addition, ___of the many administrative activities prevents any effective ___of the work of Local Self-Government.

14. citizens, communal, environmental, protection, system
At the same time, the existing___ of the financing of units of Local Self-Government is not capable of providing for the development of the ___infrastructure, nor of responding to the basic needs of ___ in the area of health___, welfare, employment, education, culture and ___ protection.

15. Key
On the other hand, the large number of units of Local Self-Government and employees in its various administrative bodies affects the size of public spending. In addition, centralisation of the many administrative activities prevents any effective performance of the work of Local Self-Government. At the same time, the existing system of the financing of units of Local Self-Government is not capable of providing for the development of the communal infrastructure, nor of responding to the basic needs of citizens in the area of health protection, welfare, employment, education,
culture and environmental protection.

16. Put the verbs in brackets into appropriate forms
In 2002 the Government ___(appoint) a Task Force to prepare a proposal for the reform of state administration. The report ___(deliver, passive) to the Government in The findings of the report ___(indicate) the need for organisational reform and for professionalisation of senior civil servants in state administration; the report ___(propose) concrete measures, inter alia ___(improve) the decision-making and legislative process, reorganising the system of governmental agencies and establishing a training system for the whole civil service.

17. Key
In November 2002 the Government appointed a Task Force to prepare a proposal for the reform of state administration. The report was delivered to the Government in June The findings of the report indicated the need for organisational reform and for professionalisation of senior civil servants in state administration; the report proposed concrete measures, inter alia reorganising and strengthening the Centre of Government (Prime Minister’s Office), improving the decision-making and legislative process, reorganising the system of governmental agencies and establishing a training system for the whole civil service.