1. Lecturer in Political Science
New Public Management
M.A.M.Fowsar
Lecturer in Political Science
Department of Social Sciences
South Eastern University of Sri Lanka

2. What? New Public Management = Market-based Public Administration
Emerged in the beginning of the 1990s in response to:
the challenges of globalization
international competitiveness
technological change
A paradigm shift from a traditional model of public administration
Manifests a change in:
the role of government and bureaucracy in society and;
the relationship between government and citizenry

3. Techniques Improving Human Resources
Private sector styles of management practice
Staff Involvement in decision-making
Relaxation controls, but imposing performance targets
Using information technology
Service to customer
User charges
Deregulation of monopolies

4. Thank You