1. How to Read Track & Trace / DHL MRT Tracking

2. How to read track & trace/dashboard

3. How to read DHL mRT TRACKING STATUS

4. DELIVERY STATUS – DHL MRT TRACKING
PU - Shipment Pick-up
Reports the physical receipt of a shipment from the shipper
Captured only from a physical scan at the time of shipment collection
SI - Security Inspection
Reports that all pieces of a shipment have been inspected by DHL for security purposes

5. PL - Processed at Location
Reports the outbound processing or transfer of a shipment and its location
Reported by the Outbound Service Centers, Gateways and Transit Hubs
Multiple ‘PLs’ will be captured of container is bagged to a multi-level
DF - Depart Facility
Reports the departure of a shipment from the control of a DHL Facility
Reported by the Hub and Outbound Gateway or Service Center
Not captured within the final destination (Delivery) facility)

6. AF - Arrived Facility
Reports the arrival of a shipment at a DHL transit facility
AR - Arrival in Delivery Facility
Reports the arrival of a shipment at the destination Delivery facility
Captured at destination Delivery facility only

7. WC - With Delivering Courier
Reports that a shipment has been allocated to a delivery route and that a delivery attempt will soon be made
Captured for every shipment that goes out for Delivery
OK - Delivered
Reports that successful delivery of a shipment
TP - Forwarded to Third Party, Delivery Details Not Expected
Reports that a third party will deliver the shipment. No delivery details are expected

8. FD - Forwarded to Third Party Delivery Agent, Delivery Details Expected
Reports the handover of a shipment to a third party delivery agent when DHL has contracted for delivery details to be returned by the agent
IC - In Clearance Processing
Reports that a declarable shipment is under routine clearance processing

9. CR - Clearance Release
Reports a shipment’s release from clearance processing or from a bonded area
CD - Controllable Clearance Delay
Reports that a shipment’s progress has been delayed because Import, Export or Transit Clearance processing requirements cannot be completed to a reason that has been agreed to be within DHL’s control

10. CC - Awaiting Consignee Collection
Reports that the shipment is awaiting consignee collection at a DHL location as per customer request
Mandatory when a shipment is awaiting consignee collection at a DHL location as per customer request
PD - Partial Delivery
Reports that a delivery has been made and signed for but with one or more shipment pieces unavailable at the time of delivery
Mandatory when a consignee accepts delivery of part of a multi-piece shipment
SM - Scheduled for Movement
Reports that a shipment is now scheduled to move on a specified date and time

11. HI - Held In
Reports that a shipment has been lodged into the Held Inventory section
HO - Held Out
Reports that a shipment ‘s undeliverable status has been resolved and the shipment is ready to be taken out for further processing

12. BA - Bad Address
Reports that a delivery cannot be completed without better address information
CA - Closed on Arrival
Reports that a consignee’s business premise was closed at the time at an attempted delivery

13. CM - Customer Moved
Reports that a consignee is no longer at the delivery address shown on the Air Waybill
HP - Held for Payment
Reports that a shipment is on hold at a DHL facility pending payment of any applicable fees and that delivery has not as yet been attempted
DM - Damaged
Reports damage to all or part of the shipment or packaging.

14. NH - Not Home
Reports that no one was available or authorized to accept the shipment at the time delivery was attempted to the consignee’s private address or temporary accommodation (hotel)
MD - Missed Delivery Cycle
Reports that a shipment has missed the current Courier delivery cycle

15. ND - Not Delivered
Reports that a shipment was with a Delivery Courier bit delivery has not been attempted or completed and where no other service incident applies
RD - Refused Delivery
Reports that the consignee has refused to accept delivery of the shipment

16. RD - Refused Delivery
Reports that the consignee has refused to accept delivery of the shipment
MC – Miscode
Reports that a shipment has been received at a DHL facility with an incorrect service area code shown on the Air Waybill, shipment or product label

17. MS - Missort
Reports that a shipment has been incorrectly sorted
Reported by the Hub and Gateway
Not used for courier route missorts
OH - On Hold
Reports that the progress of a shipment has been suspended and that the shipment is being held securely at a DHL facility until progress can continue
Reported by the Service Center, Gateway or Hub
Must be captured daily on each facility working day unless the remark field contains a definitive date when the next action will take place

18. DD - Delivered Damaged
Reports that the consignee has accepted delivery of a shipment but considers the shipment damaged or contents missing at time of delivery
DS - Destroyed / Damaged
Reports that a shipment has been destroyed under instructions or as part of standard procedures

19. RT - Returned to Shipper
Reports that a shipment is being returned for a specific reason to the shipper or DHL origin
Reported by the Courier, Service Center or Gateway
May be captured for both inbound and outbound shipments
SS - Shipment Stopped
Reports that a shipment’s progress has been stopped by an official government authority and that the shipment will not be delivered or returned to DHL
Reported by the Service Center, Gateway or Hub
Mandatory when a shipment has been confiscated / seized by an official government authority and will not be delivered or returned to DHL

20. Thank You!!!