1. Module 4 HAIL Practice
This module provides practice examples of the HAIL Process
to set and achieve short term health goals

2. Module 4 Learning Outcomes
To be able to assist consumers set, track and achieve short term health goals using the HAIL program

3. Contents
Practice examples

4. Let’s HAIL!

5. Perceptions of HAIL

6. Step 1: Identify Short Term Needs
ILS asks consumer to Identify Short Term Health Needs
Consumer identifies needs related to Secondary Conditions (pain, fatigue, depression)
Consumer identifies needs related to Consumer Skills
Not able to identify ?
Complete the checklist and find ideas
Primary responsibility of ILS
Primary responsibility of Consumer

7. Step 1: Identify Short Term Needs
Example-2
Maria advises the ILS that she would like to try additional non-medical ways to reduce her pain. She reveals that her doctor has mentioned that she’s overweight which could strain her joints and cause pain.
Identify Short Term Health Needs: What secondary condition/consumer skill do I want to address?
PAIN

8. Step 2: Finding Resources
ILS assists consumer to find resources
Consumer explores beyond the HAIL website (friends, family, peer, and other support networks)
Consumer explores the HAIL website (
Not able to find resources ?
Consumer asks CIL/ILS
Primary responsibility of ILS
Primary responsibility of Consumer

9. Step 2:Finding Resources-Example-2
Maria explores the HAIL website to see if it provides resources to deal with her pain.
She informs the ILS that she found a fact sheet on how losing weight can help reduce her pain.
People who are overweight can experience some relief in their pain by losing weight

10. Step 3: Define Goals Consumer defines Outcome Goal Consumer defines
ILS asks consumer to define goals
Consumer defines Outcome Goal
What is the end result I would like to see in the area I have chosen within a given time frame ?
Consumer defines
Process Goal
What do I need to do toward achieving my outcome goal ?
Remember!
The goals have to be related to the needs identified in step 1
The process goals should be SMART
Primary responsibility of ILS
Primary responsibility of Consumer

11. I will reduce consumption of sugared drinks to only twice weekly.
Step 3: Define Goals – Example 2
Maria decides that she would like to reduce her pain by losing weight. During a discussion, Maria reveals that she has a sugared drink everyday. The ILS helps Maria define her outcome goal and process goal.
Outcome Goal: What is the end result I would like to see in the area I have chosen within a given time frame ?
I would like to lose 5 lbs in 3 months.
Process Goal: What do I need to do toward achieving my outcome ?
I will reduce consumption of sugared drinks to only twice weekly.

12. Step 4: Outline A Plan of Action
ILS asks consumer to outline a plan of action
Action Plan
What do I need to do to achieve my process goal?
Back Up plan
What obstacles do I envision in achieving my action plan ?
How will I overcome the obstacle?
Think!
Convert your goals into doable actions
Think about obstacles you might face
Primary responsibility of ILS
Primary responsibility of Consumer

13. Step 4: Outline a Plan of Action- Example 2
The ILS helps Maria devise an activity plan for her to achieve her goal. The ILS also helps Maria anticipate barriers that might prevent her from pursuing her plans.
Back-up Plan
What obstacles do I envision in achieving my action plan ?
When I’m thirsty I reach for pop.
How will I overcome the obstacle ?
I will keep flavored seltzer water handy instead of pop.
Action Plan
What do I need to do to achieve my goal?
I will replace sugared drinks with water on all days of the week except Wednesdays and Sundays.

14. Step 5: Track Progress
ILS asks consumer to track their progress using a method that best suits them
Consumer may track progress using an Online app
Consumer may track progress using a Calendar
Consumer may track progress using their own method
Primary responsibility of Consumer
Primary responsibility of ILS

15. Step 5: Track Progress – Example 2
Maria tells the ILS that she would like to track her progress using an online app.
How will I track my progress?
I will use an online app to keep track of the number of sugared drinks I consume during the week.

16. How do I get started on the app? http://www.joesgoals.com/

17. Example of tracking the amount of pop consumed in a week

18. Step 6: Review Consumer is prompted to ask Consumer is prompted to ask
ILS asks consumer to review progress
Consumer is prompted to ask
“What can I do differently to be successful?”
Consumer is prompted to ask
“Was I able to achieve my process goal?”
Consumer is prompted to ask
“What barriers prevented me from doing it?”
Primary responsibility of Consumer
ILS and Consumer repeat the process on the same goal or a different one.
Primary responsibility of ILS

19. I was sometimes tempted to reach for pop.
Step 6: Review– Example-2
The ILS helps Maria review her progress with the following questions:
Was I able to achieve my process goal?
Yes, most of the time.
What barriers prevented me from doing it ?
I was sometimes tempted to reach for pop.
What can I do differently to be successful?
Every week that I drink soda only on Wednesday and Sunday, I will reward myself by putting $1 into a kitty jar

20. Step 1: Identify Short Term Needs
ILS asks consumer to Identify Short Term Health Needs
Consumer identifies needs related to Secondary Conditions (pain, fatigue, depression)
Consumer identifies needs related to Consumer Skills
Not able to identify ?
Complete the checklist and find ideas
Primary responsibility of ILS
Primary responsibility of Consumer

21. You do it!

22. Step 1: Identify Short Term Needs
Example
Identify Short Term Health Needs: What secondary condition/consumer skill do I want to address?
____________________________________________ ____________________________________________
____________________________________________
3. _______________________________________________________________________
_______________________________________________________________________

23. Step 2: Finding Resources
ILS assists consumer to find resources
Consumer explores beyond the HAIL website (friends, family, peer, and other support networks)
Consumer explores the HAIL website (
Not able to find resources ?
Consumer asks CIL/ILS
Primary responsibility of ILS
Primary responsibility of Consumer

24. Step 2:Finding Resources
What resources did you and your consumer explore?

25. Step 3: Define Goals Consumer defines Outcome Goal Consumer defines
ILS asks consumer to define goals
Consumer defines Outcome Goal
What is the end result I would like to see in the area I have chosen within a given time frame ?
Consumer defines
Process Goal
What do I need to do toward achieving my outcome goal ?
Remember!
The goals have to be related to the needs identified in step 1
The process goals should be SMART
Primary responsibility of ILS
Primary responsibility of Consumer

26. I will _________________________________.
Step 3: Define Goals
Outcome Goal: What is the end result I would like to see in the area I have chosen within a given time frame ?
I would like to ____________________________.
Process Goal: What do I need to do toward achieving my outcome ?
I will _________________________________.

27. Step 4: Outline A Plan of Action
ILS asks consumer to outline a plan of action
Action Plan
What do I need to do to achieve my process goal?
Back Up plan
What obstacles do I envision in achieving my action plan ?
How will I overcome the obstacle?
Think!
Convert your goals into doable actions
Think about obstacles you might face
Primary responsibility of ILS
Primary responsibility of Consumer

28. I will ___________________. I will _______________.
Step 4: Outline a Plan of Action- Example 2
The ILS helps consumer devise an activity plan to achieve his/her goal. The ILS also helps consumer anticipate barriers that might prevent her from pursuing plans.
Back-up Plan
What obstacles do I envision in achieving my action plan ?.
How will I overcome the obstacle ?
I will ___________________.
Action Plan
What do I need to do to achieve my goal?
I will _______________.

29. Step 5: Track Progress
ILS asks consumer to track their progress using a method that best suits them
Consumer may track progress using an Online app
Consumer may track progress using a Calendar
Consumer may track progress using their own method
Primary responsibility of Consumer
Primary responsibility of ILS

30. I will ________________________________________.
Step 5: Track Progress – Example 2
How will I track my progress?
I will ________________________________________.

31. Step 6: Review Consumer is prompted to ask Consumer is prompted to ask
ILS asks consumer to review progress
Consumer is prompted to ask
“What can I do differently to be successful?”
Consumer is prompted to ask
“Was I able to achieve my process goal?”
Consumer is prompted to ask
“What barriers prevented me from doing it?”
Primary responsibility of Consumer
ILS and Consumer repeat the process on the same goal or a different one.
Primary responsibility of ILS

32. Step 6: Review Was I able to achieve my process goal?
The ILS helps consumer to review progress with the following questions:
Was I able to achieve my process goal?
What barriers prevented me from doing it ?
What can I do differently to be successful?

33. General Tips for Consumers
Empowering Consumers
Set Short Specific goals
Find a support system that encourages you
Understand your strengths and limitations
Persevere when confronted with barriers
Find a way to track your progress
Try other solutions
Don’t give
up!
Trust
yourself!

34. Any Questions?