1. Welcome to the annual Oregon Food Bank civil rights training.
It’s going to be great. Please sign in.

2. Please answer the following questions to the best of your ability.

3. Why are you at this training today?
Quiz!
Why are you at this training today?
I love talking about civil rights.
I was hoping to take a nap without anyone noticing.
My boss is making me attend.

4. (Actually, it’s because your agency administers TEFAP)
All programs that distribute USDA commodities must comply with USDA regulations on non-discrimination.

5. Which would you rather see on your next truck?
Quiz!
Which would you rather see on your next truck?
5 pallets of green beans.
50 cases of pork patties.
500 jars of peanut butter.
A ticket to the Super Bowl.

6. Goals of Civil Rights Equal and consistent treatment for all
Knowledge of rights and responsibilities
Elimination of illegal barriers
Dignity and respect for all

7. Where do these laws come from?
Race, color, national origin
Title VI — Civil Rights Act of 1964
Civil Rights Restoration Act of 1987
Sex
Title IX of the Education Amendments of 1972
Disability
Section 504 of the Rehabilitation Act of 1973
Americans with Disabilities Act
Age
Age Discrimination act of 1975
All
Program statutes and regulations

8. What is a protected class?
‘Protected class’ describes characteristics that cannot be targeted for discrimination.

9. Protected classes - TEFAP
Race
Color
Age
Sex
National Origin
Disability

10. Quiz!
Which of these is not a protected class, in accordance with TEFAP standards?
Race
Religion
Disability
Preference for polka-dotted ties
D is correct

11. Other classes are protected by both federal and state laws.
While these do not reflect mandatory standards for distributing TEFAP, the partners in our network have agreed to honor them.

12. Other federally protected classes
Religion
Elderliness
Familial status

13. Additional State of Oregon protected classes:
Sexual orientation
Retaliation for opposing an unlawful employment practice
Association with a member of a protected class
Age (over 18)
Marital status
Injured workers
Family relationship

14. Types of Discrimination
Different Treatment
Disparate Treatment/Impact
Reprisal/Retaliation

15. Different Treatment
Using different eligibility criteria for certain applicants.
Treating recipients differently based on perceived characteristics.

16. Quiz!
That guy isn’t from the U.S. – do you hear that accent? Let’s give him a just a tiny bit of food. He may not even be a citizen!
Okay
Totally illegal!
B is correct

17. Disparate Treatment/Impact
Discrimination that is not intentional, but has that effect.
A rule, policy or practice that may be neutral on its surface, but impacts a protected class disproportionately.

18. Quiz!
It’s okay to let seniors come to the pantry an hour early so they don’t have to wait in line.
True
False
B is correct – you can make accommodation for seniors or anyone else who has trouble standing for long periods, or trouble getting around. But you can’t make a blanket statement that anyone over a certain age automatically gets preferential treatment.

19. Retaliation
Negative treatment of someone because they filed a complaint, complained about discrimination, or testified as a witness in a complaint investigation.

20. You may decline service to:
Quiz!
You may decline service to:
A guy who shows up drunk and calls people names.
A guy who called OHCS claiming he got less food than another client because of his race.
A is correct

21. Reasonable accommodation for people with disabilities
Remember, not all disabilities are immediately apparent.
Make alternate arrangements for services if clients are unable to access your agency.
Think about your parking lot, hallways, entrances and exits, and waiting area.

22. Documentation
Prominently post “And Justice for All” poster, including hotline tear-offs
Maintain a file of complaints received

23. What does LEP stand for? Language Evaluation Program
Quiz!
Language Evaluation Program
Let Everyone Participate
Limited English Proficiency
C is correct

24. Limited English Proficiency - LEP
Refers to individuals who do not speak English as their primary language, and who have a limited ability to read, speak, write, or understand English.

25. LEP Requirements
If a significant number (or proportion) of the eligible population needs information in a language other than English, the program should take reasonable steps to provide information in the appropriate language.

26. Records TEFAP records must be kept for a minimum of three years.
Records must be kept confidential, with access restricted to authorized personnel

27. After three years, I can dispose of TEFAP sign-in sheets by:
Quiz!
After three years, I can dispose of TEFAP sign-in sheets by:
Putting them in the recycling bin
Shredding them
Using them to line the birdcage
Giving them to my Regional Food Bank for disposal
B and D are correct

28. Non-Discrimination Statement
MUST be included on ALL materials that are developed for public information, public education, and public distribution, including web sites.

29. The Long Version
The U.S. Department of Agriculture prohibits discrimination against its customers, employees, and applicants for employment on the bases of race, color, national origin, age, disability, sex, gender identity, religion, reprisal, and where applicable, political beliefs, marital status, familial or parental status, sexual orientation, or all or part of an individual’s income is derived from any public assistance program, or protected genetic information in employment or in any program or activity conducted or funded by the Department. (Not all prohibited bases will apply to all programs and/or employment activities.)
If you wish to file a civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at or at any USDA office, or call (866) to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C , by fax (202) or at
Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) ; or (800) (Spanish).

30. The Short Version “This institution is an equal opportunity provider.”
The short version may only be used for materials that are smaller than a sheet of paper (small fliers, recipe cards, etc.), and must be in the same font size as the rest of the text.

31. Public Notification
All FNS assistance programs must include public notification to inform participants and potentially eligible persons of:
Program availability
Program rights and responsibilities
Non-discrimination policy
Procedures for filing a complaint

32. Right to File a Complaint
Any person alleging discrimination under one of the protected classes can file a complaint within 180 days of the alleged discriminatory action.
Complaints may be made anonymously.

33. What to do in the event of a civil rights complaint
Notify program director
Provide forms for written complaints OR
Take detailed notes of oral complaints
Forward complaints to OHCS and Oregon Food Bank

34. Annual Training Requirement
OFB, RFBs and PAs administering TEFAP are responsible for providing civil rights training annually to all employees and volunteers who have contact with participants and applicants.

35. Any Questions?