1. Representation of Diversity
The Power of Language 2: Non-discriminatory language

2. Words are actions
Devaluing and ostracising people takes place at various different levels. One of these levels is linked to the use of language. Highlighting this and creating greater awareness provides an opportunity for reflection and the conscious avoidance of devaluing, ostracisation and discrimination.
Human language offers much greater potential than just simply exchanging factual information. For example we can cheer someone up with some friendly words, or hurt someone with unfriendly words. Also comments that are not deliberately intended to be nasty could insult, hurt or offend other people.
There is a thin line between discrimination and impartiality.

3. Words are actions Examples:
“But your German is very good!” With respect to a person who has perhaps spent the whole of his or her life in German speaking countries, this implied negative expectation is an expression of prejudice and is therefore discriminatory on the grounds of their origin.
“With your good looks you could get any man you want!”
Saying this deliberately to a lesbian colleague represents discrimination on the grounds of sexual orientation.
“Congratulations, for your age you have completed the task very quickly!”
These words imply that older people are not capable of undertaking tasks quickly, reinforcing this misconception, and are derogatory and discriminatory against this particular age group.
“You go right at crossing!“
These directions for a foreign looking person are degrading in two ways: due to the spontaneous use of a more familiar form of address and through extremely over-simplified grammar.

4. Finding the right words
Consider how you should address someone!
Treat all people the same!
Address ALL people you do not know with the polite form!
Address people you know with their names, even if their name is difficult to pronounce!
When talking to people who have a different native language to you speak more slowly, use simpler words and always grammatically correct!