1. ICT INITIATIVES FOR PERSON WITH DISABILITIES IN MALAYSIA
ITU Regional Conference – Cairo, Egypt
13-15 Nov 2007
Presented by:
Dato’ Jailani Johari
Senior Director, MCMC

2. Agenda Introduction - Brief Facts on Malaysia
MCMC – Acts, Powers & Functions
ICT for People with Disabilities
Way Forward

3. Map of Malaysia

4. Introduction - Brief Facts on Malaysia
Population – million
Penetration rate:
Cellular phone = 78.2% (per 100 population)
Internet dial-up = 14.2% (per 100 population)
Fixed line = 16.0% (per 100 population)
*Broadband = 12.8% (per 100 households)
Note: Q figures

5. Penetration Rate - Malaysia90 80
78.2
74.1 70 60
55.9
Percentage 50
43.9 40
30.8
36.9 30
19.6
19.7
19.7
19.5
19.6
18.8 20
18.1
17.2
16.6
16.0
21.8 10
11.4 12
9.7
7.1
13.9
14.2
10.5
11.4
12.7
1.8
2.9
8.8
0.9
1997
1998
1999
2000
2001
2002
2003
2004
2005 Q2
2007
Fixed Line
Cellular
Dial-up

6. About MCMC Vision 2020 – to make Malaysia a developed nation
The Malaysian Communications and Multimedia Commission (MCMC) was formed as part of the government’s K-Economy strategy
Why
the Malaysian
Communications
and Multimedia
Commission
came into being
Vision 2020 – to make Malaysia a developed nation
Knowledge is the driver of the New Economy
Government wanted to leapfrog economic growth in the early 1990s
C&M related activities would be at the core of the new engine of growth.
Trends & Outlook
Both content and networking industries are becoming increasingly important areas of economic growth.
The global market experiencing a transition from production-based economies to ‘knowledge-based’ information societies.
Primarily driven by convergence – which in turn is driven by technology (digitalisation) and economics .
Impacting us greatly as individuals, societies and countries.

7. MCMC has a dual role in the C&M sector
Role of MCMC
MCMC has a dual role in the C&M sector
Regulatory
(Conformance)
Present
Developmental
(Performance)
Future
The Commission plays a leadership role in promoting growth to C&M industry guided by the 10 National Policy objectives.

8. The 10 National Policy Objectives for C&M
Developing industry capabilities
Creating a robust applications environment
Building a civil society
Long-term benefits of end-users
Nurturing user-confidence
Nurturing local content and culture
Malaysia:
A Global Hub
Promoting safe and secure networking
The CMA is unique in that it spells out the national policy objectives for communications and multimedia which the Act is to promote.
The ten objectives can be grouped into two clusters, i.e. a set of objectives geared towards Developing Industry capabilities, and another set of objectives intended to Promote Consumer Interest in a knowledge economy. The achievement of these two clusters of objectives would contribute to making Malaysia a major global centre and hub for communications and multimedia information and content services.
Promoting access and equity
Efficient allocation of resources

9. The Relevant Acts
Malaysian Communication & Multimedia Commission Act (1998) and Communications and Multimedia Act (1998)
Telecommunications, broadcasting and multimedia
Postal Act (1991)
Postal industry
Courier service industry
Digital Signature Act (1997)
Issuance of license to certification authority

10. The Powers and Functions of MCMC
To advise the Minister on national policy objectives
To implement and enforce communications and multimedia laws
To regulate matters relating to communications and multimedia activities not related to communications and multimedia laws
To consider and recommend reforms to the communications and multimedia laws
To supervise and monitor communications and multimedia activities
6. To encourage and promote development of the communications and multimedia industry
7. To encourage and promote self regulation
8.To promote and maintain the integrity of licensees
9. To render assistance to persons engaged in communications and multimedia
10.To carry out any function as the Minister may prescribe

11. ICT FOR PEOPLE WITH DISABILITIES IN MALAYSIA

12. Statistics
People with disabilities – K registered with Welfare Dept.
Type of disabilities:
Visually Impaired – 16.3 K
Hearing – 26.3 K
Limb – 56.7 K
Learning Disabilities – 66.1 K
Cerebral Palsy – 0.6 K
Others – 4.4 K
Occupational:
Private sector – 5.5 K
Government sector – 0.6 K
Entrepreneur – 0.3 K
Note: figures

13. Existing Frameworks on People with Disabilities
National Welfare Policy 1990 :
Proper attention to people with disabilities to enable them to be independent and ensure equal opportunity
UN Declaration for People with Diabilities in Asia Pacific Region :
Emphasize on society awareness and provision of facilities for the better way of life for the disabled people
National Social Policy 2003 :
Assurance that every individual including people with disabilities able to participate and contribute to the nation development and enjoy better lifestyle

14. Existing Frameworks Regarding ICT & Disabilities
Communications and Multimedia Acts 1998 (CMA98)
Universal Service Provision (USP) – Section 202
“The Minister may direct the Commission to determine a system to promote the widespread availability and usage of network services and/or applications services throughout Malaysia by encouraging the installation of network facilities and the provision of network services and/or applications services in underserved areas or for underserved groups within the community”
Convention on the Rights of Persons with Disabilities – United Nations
Recognizing the importance of accessibility to the physical, social, economic and cultural environment, to health and education and to information and communication, in enabling persons with disabilities to fully enjoy all human rights and fundamental freedom

15. Universal Service Provision (USP) Program
Pursuant to Part VIII, Section 204 of the CMA 1998, the Commission has established, controlled and operated the USP Fund (USPF)
USPF serving sole purpose of implementing network facilities, network services, and applications services in the underserved areas and groups within communities
This USP Fund is presently placed in the form of Fixed Deposits at licensed financial institutions.
Related projects’ payments and claims (CAPEX/OPEX) only applicable to Designated USP Services Providers.

16. USP Program (cont.)
The USP Fund, amounting to six per centum (6%) of licensees’ weighted net revenue annually, comprise the following:
Contributions from Network Facilities Provider Individual/Class (NFP);
Contributions from Network Services Provider Individual/Class (NSP); and
Contributions from Applications Services Provider Class (ASP).

17. USP Program (cont.)
The administrative processes of managing and administering USPF are specified under the Regulations as well as the SOPP, inter alia:
R.27: Collection of Contribution from Licensees; and
R.12, R.20: Disbursement of CAPEX and OPEX in the form of Advance Claims and Annual Claims processing.

18. ICT Initiatives under USP Program
USP Communications Center
Objective: To provide broadband internet access facilities to communities in selected underserved areas
Target: 12 pilot centers located across Malaysia
Status: On-going.
Target Completion: Dec 07
Disabled people hired as Manager/Assistant

19. ICT Initiatives under USP (cont.)
USP Broadband Libraries
Objective: To provide broadband internet access facilities to selected libraries in the underserved areas
Target: 44 libraries throughout Malaysia.
Status: Completed
Fair access to people with disabilities

20. Other ICT Initiatives
People’s Communications Development Program – completed 2004
Objective: Provide internet access facilities via entrepreneurship program
Target: 56 internet centers nationwide
Disabled persons as entrepreneur at selected center
Klang Valley Broadband Push 90 (KVBP90) - in progress
Objective: To achieve 90% household broadband penetration in the Klang Valley by 2010 and to create demand for broadband services
Target: Public institutions, school, libraries, communities within particular municipalities and disabled communities within Klang Valley

21. Incentives by Industry
Telekom Malaysia Bhd – incumbent operator
Special internet package for disabled persons
Package Type
Download Speed
Upload Speed
Monthly Price
Features
Streamyx 512kbps
512kbps
256kbps
USD13
• With modem • Waive activation fee of USD22 • Waive installation fee of USD26 • Dynamic IP • 1
Streamyx 1.0Mbps
1.0Mbps
384kbps
USD19
Streamyx 2.0Mbps
2.0Mbps
USD29
Streamyx 4.0Mbps
4.0Mbps
USD43

22. Incentives by Industry (cont.)
Celcom (Malaysia) Bhd – cellular operator
No access fee
30-70% discount on voice call tariff
Time dotCom – fixed and internet operator
No rental fee

23. WAY FORWARD

24. New Frameworks New USP Regulation - to be gazetted end 2007
Widening the scope in providing access to internet and basic telephony to disabled communities
National Policy for People with Disabilities – to be gazetted end 2007
Access to ICT facilities in the most suitable manner for the disabled communities

25. New Projects (cont.) Broadband for Communities
Objective: Extending broadband connectivity to communities including access to people with disabilities nationwide
Approach: Establishing handicap enabled and friendly version of USP Communication Center
Target: Disabilities Centers, Schools, IHLs, Research
Status: Pending new USP Regs. 2007

26. New Projects Expansion of USP Communications Center
Target: Additional 77 sites
Status: New sites under evaluation from State govts.
Higher number of disabled people will be hired as Manager/Assistant

27. New Projects (cont.) Expansion of USP Broadband Libraries
Target: Additional 90 libraries nationwide
Approach: Friendly access to disabled people
Status: New sites under evaluation.

28. Thank You