1. HTT 250 Course Experience Tradition / snaptutorial.com
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HTT 250 Entire Course
HTT 250 Week 1 Assignment Organization Chart Hotel Front Office
HTT 250 Week 1 CheckPoint Total Quality Management
HTT 250 Week 1 CheckPoint Lodging Properties
HTT 250 Week 2 CheckPoint Hotel Price Comparisons
HTT 250 Week 2 DQs
HTT 250 Week 3 CheckPoint Average Daily Rates
HTT 250 Week 3 Assignment Revenue Management

3. HTT 250 Course Experience Tradition / snaptutorial.com
HTT 250 Week 1 Assignment: Organization Chart Hotel Front Office
Answer the following questions in 700 to 1,050 words:
How is a front office important to a hotel?
Which department is most important to the success of the front office and why?
How might the front office in a small- or medium-size hotel differ from the front office in a large-size hotel?

4. HTT 250 Course Experience Tradition / snaptutorial.com
HTT 250 Week 1 CheckPoint: Lodging Properties
Resource: Ch. 1 of Hotel Front Office Management
Answer the following questions in 200 to 300 words:
What are the different types of lodging properties?
Why are there so many different types?
Why has the industry moved to all of these types and brands? Is it working?

5. HTT 250 Course Experience Tradition / snaptutorial.com
HTT 250 Week 1 CheckPoint Total Quality Management
Resource: Ch. 3 of Hotel Front Office Management
Read Case Study 301 on pp. 91–92 of the text.
Assume you are the front office manager for a full-service hotel.
Analyze the situation and discuss solutions for improving communication between departments in your hotel. Follow the questions at the end of the case study.
Write a 200- to 300-word response.

6. HTT 250 Course Experience Tradition / snaptutorial.com
HTT 250 Week 2 CheckPoint Hotel Price Comparison
This CheckPoint is based off of Discussion Question 2.
Resource: Appendix E and travel and hotel Web sites
Visit the hotel’s Web site and research its prices, in addition to the two to three travel booking Web sites you researched. Then, call the hotel for their best rate for your dates of travel. Most hotels have toll-free reservation lines.

7. HTT 250 Course Experience Tradition / snaptutorial.com
HTT 250 Week 2 DQs
Resources: Ch. 6, the Yield formula on p. 172 (Ch. 6), and Scenarios 1, 2, & 3 on p. 179 (Ch. 6) of Hotel Front Office Management
Begin this assignment by answering the following question: How is yield management, or revenue management, used in the hotel industry?

8. HTT 250 Course Experience Tradition / snaptutorial.com
HTT 250 Week 3 Assignment Revenue Management
Assignment: Revenue Management
· Resources: Ch. 6, the Yield formula on p. 172 (Ch. 6), and Scenarios 1, 2, & 3 on p. 179 (Ch. 6) of Hotel Front Office Management
· Begin this assignment by answering the following question: How is yield management, or revenue management, used in the hotel industry?

9. HTT 250 Course Experience Tradition / snaptutorial.com
HTT 250 Week 3 CheckPoint Average Daily Rates
Resource: Ch. 6 of Hotel Front Office Management
Assume you are a hotel front office manager. Consult Ch. 6 for details about duties of the front office manager. In 200 to 300 words, answer the following questions:
What tools do you possess to develop a higher average daily rate (ADR)?

10. HTT 250 Course Experience Tradition / snaptutorial.com
HTT 250 Week 4 CheckPoint Front Office FAQs
Resources: Ch. 7, 8, & 9 of Hotel Front Office Management
· Create a frequently asked questions (FAQs) list for your front office employees on how to deal with hectic check in and out situations as well as with guests who claim their bills are wrong.
· Include at least five FAQs your staff might ask and provide answers to those in the list. It may be helpful to provide scenarios and suggested steps to improve the situation in the answers.
· Write a 200- to 300-word response

11. HTT 250 Course Experience Tradition / snaptutorial.com
HTT 250 Week 4 DQs
HTT 250 Week 4 DQs

12. HTT 250 Course Experience Tradition / snaptutorial.com
HTT 250 Week 5 Assignment Night Audit Application
Resources: Ch. 10 of Hotel Front Office Management
Analyze Hotel Effluents’ Wednesday Night Audit in Appendix F.
Answer the following questions:
In which categories is the hotel closest to reaching its goals? In which categories is it the furthest?

13. HTT 250 Course Experience Tradition / snaptutorial.com
HTT 250 Week 5 CheckPoint Night Audit
Resource: Ch. 10 of Hotel Front Office Management
Answer the following questions in 200 to 300 words:
Why is the night audit important?
Why does a hotel need to keep track of its financial transactions each day?
How has the process of the night audit changed over time?

14. HTT 250 Course Experience Tradition / snaptutorial.com
HTT 250 Week 6 CheckPoint Service Management Program
Read Case Study 1101 on pp. 332–333 of the text. Answer the question at the end of the case study.
Describe two creative ways to present a service management program to persuade manager buy-in.
Write a 200- to 300- word response

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HTT 250 Week 6 DQs
HTT 250 Week 6 DQs

16. HTT 250 Course Experience Tradition / snaptutorial.com
HTT 250 Week 7 Assignment Motivation Theories
Your hotel front office has enthusiastic, motivated employees, but also has unenthusiastic, obstinate employees. You are concerned that the level of hospitality is suffering.
Resources: Ch. 13 of Hotel Front Office Management
Answer the following questions based on the scenario:
What motivation theories would you apply as front office manager?

17. HTT 250 Course Experience Tradition / snaptutorial.com
HTT 250 Week 7 CheckPoint In-house Sales
Resource: Ch. 13 of Hotel Front Office Management
Answer the following questions in 200 to 300 words:
What role does the hotel front office have in promoting other hotel services?
Who would you include in a brainstorming session to address improving the point-of-sale office?

18. HTT 250 Course Experience Tradition / snaptutorial.com
HTT 250 Week 8 CheckPoint Hotel Security
Resource: Ch. 14 and the CPTED guidelines on p. 383 in Ch. 14 of Hotel Front Office Management
Select a small, medium, or large lodging property. As director of security, choose three key areas to focus on to improve security while remaining within your budget.

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HTT 250 Week 8 DQs
HTT 250 Week 8 DQs

20. HTT 250 Course Experience Tradition / snaptutorial.com
HTT 250 Week 9 Final Project Appendix B C D
A Day in the Life of a Hotel Front Office Manager
As the front desk manager for a large hotel with conference space and ballrooms, most of your days are busy; however, today is particularly busy. Your hours are normally 5 a.m. to 5 p.m. but sometimes you stay late if there are situations that require your attention. All week you have been anticipating and planning for the busy upcoming holiday weekend. Two major events are happening: the county health inspector’s semiannual visit to your kitchen and restaurant, and the wedding reception of the governor’s daughter.

21. HTT 250 Course Experience Tradition / snaptutorial.com
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